Country Hyundai Genesis

After the way they treated my elderly mother, Country Hyundai deserves less than one star! Not only did they sell her a VERY overpriced used car which was poorly suited to her needs on a day when she was Hyundai deserves less than one star! Not only did they sell her a VERY overpriced used car which was poorly suited to her needs on a day when she was clearly depressed and confused, but they did not tell her that it had been in a collision. My mother had known right away that she had been overcharged for the car, but she was embarrassed and viewed it as her own mistake for being too trusting, and she didn't want to talk about it for a long time. At the time of the sale, Country Hyundai had represented it as a late model car in excellent condition, but other mechanics later informed her about the underlying damage. Not only were the quality of repairs very poor, there was a whole panel missing inside one of the wheel wells! Recently, when other mechanics detailed the extent of the damage and missing parts, my mother asked me to bring her to Country Hyundai to ask if they would supply some of the parts that should have come with the car at the time of purchase. They gave her the "you should have come to us sooner" line, knowing how inviting that is when they had already burned her once. Not only did they refuse to provide a $69 panel and some clips that should have come with the vehicle in the first place (I would guess they made about $2000-$5000 on the sale) but General Sales Manager William Mooney pointed to unrelated scratches on the corners of the bumper and tried to blame my mother! So don't believe their claims that they will address your concerns -- if you appear elderly or vulnerable, Country Hyundai will take every advantage. More

Ashley was teriffic! She took a great deal of information over the phone so that after the test drive, the paperwork was a breeze. We were extremely pleased with the price we got. My only compl information over the phone so that after the test drive, the paperwork was a breeze. We were extremely pleased with the price we got. My only complaint was that they were so busy (good for business!) that we had to wait to meet Lee for the signing. Definitely would recommend to friends and family. More

We needed a new used vehicle as our jeep was eaten' the gas so we stopped in to country hundai after researching online. We VERY much enjoyednour experience with Scott, our salesman. We were even advised gas so we stopped in to country hundai after researching online. We VERY much enjoyednour experience with Scott, our salesman. We were even advised to stop having so much fun as we laughed so much with him. We would certainly suggest you stop in if you are in the market for a new or used car. They worked diligently to get us what we wanted and had us back on the road before noon , driving our new purchasenhome! We are even talking about trading in the seconded car there soon. Christine Ratzel, Williamsburg More

What a great experience! I had been to four or five other places and stopped at Country Hyundai on my way home and I wish I had just gone there first. Scott was a wonderful guy, so helpful and nice. He got m places and stopped at Country Hyundai on my way home and I wish I had just gone there first. Scott was a wonderful guy, so helpful and nice. He got me into a great SUV that I thought I would never be able to have. Their service is fast and fun! You dont feel like you are being hounded and they never pressure you to buy something you really dont want. They work with what you can afford and are very good about staying in your limits. So thank you Scott!!! And thank you Country Hyundai! I will never buy a car anywhere else. More

GREAT sales person. We didn't feel like we were buying a car!! We felt like we were on a shopping spree with a friend. Thank you Ashley!! She was very knowledgable about the car we purchased and provided us car!! We felt like we were on a shopping spree with a friend. Thank you Ashley!! She was very knowledgable about the car we purchased and provided us great service from start to finish!! I will be bavck to purchase another one! More

My wife and I were not really in the market for a new vehicle when we visited Country Hyundai. We were just looking and curious about the Hyundai Santa Fe as a replacement vehicle when one of our current vehicle when we visited Country Hyundai. We were just looking and curious about the Hyundai Santa Fe as a replacement vehicle when one of our current leases ends next year. We found the experience at Country so pleasant and our sales person Robin was pleasant,professional and very knowledgeable. Although the dealership is 24 miles away from our home and there were other Hyundai Delerships closer We felt that the attention and care We received as a customer far outweighed any inconvenience of the location. Robin, whom We worked with was excellent in all aspects of our experience,from the test drive thru the negociation process and finishing with the purchase. At no point was there any pressure or smoke screens used to pressure us into buying a car. Robin's assistance did not end when the sale was completed. He is there long afterwards even when he is sure that the customer is happy. There were several glitches that occured in the transfer process of my vetran plates from my previous lease agency to Hyundai's. This did not deter Robin as he was there constantly battling until my vetran plates were on my new 2011 Santa Fe. We were even given tempoary plates during this process so We would be able to drive our new car. Mike our general sales manager was very thorough in explaining everything available to us and going thru and signing all the paperwork nececessary to finalize the transaction. My wife and I would definitely recommend Country Hyundai and all their support personell to anyone looking for a new vehicle. It was such a wonderfull experience we are already talking about our next purchase when our current lease expires in 36 months. More

On March 26th my wife and I went to Country Hyundai in Greenfield Massachusetts looking to buy two brand new 2011 Hyundai Elantra and a Elantra Touring. From the moment we arrived at the dealer,the attent Greenfield Massachusetts looking to buy two brand new 2011 Hyundai Elantra and a Elantra Touring. From the moment we arrived at the dealer,the attentions we received from the dealer were exceptional. We got welcomed into the dealer. We got offered a nice cup of cofee,and our sales consultant (Scott Peters)started to look for the two cars that we were looking for. Paying attention to are needs. We test drove the cars, we came back to the dealer, to negociate the prices of the cars. Which at no point the dealer tried to apply pressure to buy the cars. The price that they offered was by far the best price compared to the other Hyundai dealers in the area. By an average of 1000 dollars to 2000 dollars less, with that said they beat anyone elses price making the perfect purchase for us. I will recommend this dealer to anyone that is in the market to purchase a car, their attention to detail and their warm welcome makes it the perfect place to shop. Special thanks to Scott Peters (Sales Consultant), William Mooney (General Sales Manager), Lee (Finance Department) for the their help in getting us the cars that we were looking for... Elias Torres & Mercedes Zelaya Oseguera More

We were pleasantly suprise when we arrive at the dealership ,we were greeted at the door and shown a seat offered coffee and told a slaesperson would be with us shortly, before we knew it a salesper dealership ,we were greeted at the door and shown a seat offered coffee and told a slaesperson would be with us shortly, before we knew it a salesperson extended his hand and interudced himself. We explained we were there in response to an ad recived in the mail and were not really looking for a car but would like more info on the flyer. Scott asked a few questions and told us he would be right back when returnedhe a 3 or 4 sets of keys in his hand he asked we follow him out onto the lot he then showed us the cars, we fell in love the the 09 Hyundai Accent so we went back to she showroom where we were interduced to the Fiance Guy "Lee" he was so helpful and he was able to perform some magic (as out credit could be better) Lee was able to get us into the car for quite a bit less than we were paying for the car we owned. Scott was wonderful he went over all the details and features a couple of times making sure we understood all the controls. We were so pleased with our Hyundai that 2 days later we returned with our daughter and helped her buy a Nissian Vibe, Aagain Scott and Lee were so helpful and did everything they could to make numbers work for us. Thank you Scott, Lee and Country Hyundai More

Ryan, salesman new the inventory of the vehicles and when asked questions he also new the answers, he was very knowledgeable. Bill Mooney was a great help with the processing the loan documents and very pers asked questions he also new the answers, he was very knowledgeable. Bill Mooney was a great help with the processing the loan documents and very personable to deal with. The service department was informative with the new car purchase and went over all the maintenance schedules and products for the vehicle. The dealership was clean and everyone was very professional. More

We were looking to replace my Hyundai Accent with another one or an equivelant inexpensive economy car. We stopped there first after finding two cars we were intersted in online that were in our budget. I one or an equivelant inexpensive economy car. We stopped there first after finding two cars we were intersted in online that were in our budget. I was allowed a few minutes to myself to look at the used car I was interested in then Ashley Cronk was there guiding me and answering any questions I might have. It took several days and many other places of looking to decide that the new Accent was really the best way to go. Everyone we dealt with was friendly and tried to make the experience as quick and painless as possible, once we got over the initial problem of staying within our budget. Everything went quickly and smoothly after that. They were very kind in working with me when I got a sudden migrane to make sure that I was able to take my new car home with me. I can honestly say that I have never had that consideration given to me before! Thank you Country Hyundai and your professional staff. More