Back

Country Hyundai Genesis

Northampton, MA

4.8
1,234 Reviews
Explore the new and used Hyundai cars and SUVs for sale at Country Hyundai to find your next vehicle with our Best Price Guarantee. Schedule Hyundai service at our Hyundai dealer in Northampton, MA, or view our Hyundai finance offers. You're Gonna Love it Here!
Contact Dealership

347 King Street

Northampton, MA

01060

Directions

By Type

Showing 1,234 reviews

June 12, 2014

Great experience. I had a great experience even though I showed up one hour late. My appointment was for 10 AM and I thought my appointment was for 11 AM. They still to More

by Beatriz50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 12, 2014 -

Country Hyundai Genesis responded

I am so glad we were able to give you such a great experience during your service visit. The feedback is awesome and we look forward to seeing you at your next service visit.

June 01, 2014

my country hyundai experience From start to finish my sales rep shinny Santiago was very professional,and explained everything to us and every question we emailed her she always re More

by donlansr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 02, 2014 -

Country Hyundai Genesis responded

Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Country Hyundai during your new vehicle purchase. We always try to make the car buying experience as simple as possible. We appreciate you allowing us to earn your business. We hope to see you back for your first service visit. Congrats on your new vehicle!!

May 24, 2014

Airbag Recall Notice Received e-mail at 9:30 am on 23 MAY 2014 from Country Hyundai regarding recall on airbag module mounting bolt toque. Called after receiving e-mail an More

by bigbluehd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
May 24, 2014 -

Country Hyundai Genesis responded

I'm glad to hear that Tom was able to assist you with your recall. The feedback is awesome! Your experience is how we like to do business, especially being a family owned business. We appreciate you allowing us to earn your business. We hope to see you back for your next service!

May 22, 2014

Santa Fe Buying a new car is usually stressful, but Marcus made it easy and enjoyable. Bianca was great explaining the Tech Package. Love the Service Waiting More

by Jjjj16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
May 23, 2014 -

Country Hyundai Genesis responded

We appreciate the positive feedback! I am glad to hear your visit was quick and easy. Also, that Marcus, Tom & Bianca were able to help you through the process. We hope to see you back again.

April 23, 2014

great experience Phil was so awesome from beginning to end. He was knowledgable and funny and patient with me. I didn't feel rushed at all and I felt like he could be More

by fgirar
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 24, 2014 -

Country Hyundai Genesis responded

Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Country Hyundai during your new vehicle purchase. We always try to make the car buying experience as simple as possible. I am so glad Phil was a great help as well. We appreciate you allowing us to earn your business. We hope to see you back for your first service visit. Congrats on your new Santa Fe!!

Apr 24, 2014 -

Country Hyundai Genesis responded

Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Country Hyundai during your new vehicle purchase. We always try to make the car buying experience as simple as possible. I am so glad Phil was a great help as well. We appreciate you allowing us to earn your business. We hope to see you back for your first service visit. Congrats on your new Santa Fe!!

April 07, 2014

Great Service We are super happy with our purchase. This is our second Hyundai and we will continue to buy Hyundai. Phil was outstanding. I will recommend him to e More

by mmccullo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 08, 2014 -

Country Hyundai Genesis responded

Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Country Hyundai during your new vehicle purchase. We hope to see you back for your first service visit. Congrats on your new vehicle!!

April 03, 2014

Routine Oil Change and Tire Fix While I am happy with Patrick Hamel's performance, I was not happy to go in for a routine oil change and tire fix and leave paying over $500 for a rep More

by cinamonb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hamel
Apr 12, 2014 -

Country Hyundai Genesis responded

We apologize for any inconveniences you were caused. We are here to address all of your concerns. We value customer service and would like the chance to rectify your situation. Please provide us with your contact information, so we can look further into this for you. At Country Hyundai, it is our priority to exceed our customer's expectations and to solve any inconvenience as soon as possible.

March 28, 2014

I shopped several dealers in my quest for a new vehicle and no one compared to the excellent service i experienced at Country Hyundai. Aside from having a great selection of vehicles to choose from and an More

by Leonard507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Mar 31, 2014 -

Country Hyundai Genesis responded

Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Country Hyundai during your new vehicle purchase. We hope to see you back for your first service visit. Congrats on your new vehicle!!

March 26, 2014

The entire staff was great overall, very helpful very informative and made the entire experience the best I have had at any dealership in the area. More

by Whitesonata1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Finance Manager- very helpful explained asll clearly (can't recall his name)
Apr 08, 2014 -

Country Hyundai Genesis responded

Thank You so much for your awesome feedback!

March 24, 2014

Scott is a very good salesman and would not take no for an answer. When I was thinking of not going through with a deal he and the team gave me a better deal so I would feel good about the purchase that I More

by IvanGiroux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 25, 2014 -

Country Hyundai Genesis responded

I am so glad to hear that Scott was able to get you into the vehicle that fit's you. We hope you will service here with us! Congratulations and Thank You for your feedback!!

...
114
...