Country Hyundai Genesis

Friendly Staff, Great Service and Comfortable waiting area I recently had an oil change at Country Hyundai, and arrived 15 minutes prior to my appointment. I expected to wait until my appointment time, howeve I recently had an oil change at Country Hyundai, and arrived 15 minutes prior to my appointment. I expected to wait until my appointment time, however, I was greeted immediately with "Hi, Are you Merri?". They took my car in right away, and it was ready earlier than the time quoted. The waiting area is very comfortable, with various snacks, beverages, and even a television. Thanks Country Hyundai for another pleasant experience. More

sales and service Rick Fournier was our salesman-honest and treated us with respect and good humor. recently had 1st oil change and was taken care of nicely. the comp c Rick Fournier was our salesman-honest and treated us with respect and good humor. recently had 1st oil change and was taken care of nicely. the comp car wash is greatly appreciated too! More

Very good experience I just had an oil change at the dealership and was very pleased. The waiting area was clean,had comfy seating,the TV large,free wifi and snacks. The I just had an oil change at the dealership and was very pleased. The waiting area was clean,had comfy seating,the TV large,free wifi and snacks. The service added on a free car wash including wiping down the dash. The staff were very friendly and efficient. More

Sorry for being Late on this review but here it is. I have been involved in a Motorcycle accident and it took me awhile to catch up on my emails. But my last visit for service on my 2010 Elantra I fel I have been involved in a Motorcycle accident and it took me awhile to catch up on my emails. But my last visit for service on my 2010 Elantra I felt like I was treated like family and would recommend this dealership to friends and family. Lucas More

I felt like family;) I went into Hyundi wanting to trade my 2011 élantra for something newer;) I has some steering issues with my car for a while now so I let Brandon know I went into Hyundi wanting to trade my 2011 élantra for something newer;) I has some steering issues with my car for a while now so I let Brandon know how I was feeling about my current car and not feeling safe. Brandon With no hesitation said "well let's get u in a car u feel safe driving! He bought back my car up to the last dollar I owed on my loan, worked his butt off to find a new lender and succeeded to also get me a lower interest rate!! I am now a proud owner of a brand new 2014 Hyundi élantra and I am so great full to the whole team of people that got me into this car so quick I will forever be great full to them;) I know I will be driving a Hyundi for the rest of my life because I will keep coming back because they were just awesome people and felt tooken care of so well;) thank you Brandon,Jose,Alex,Bianca for everything!! Love Kelli and "crazy" deb More

Horrible. Very dishonest and greedy people. I did not come to this dealership intending to buy a car. My Wife and I already had an almost new Toyota Prius which we are extremely happy with (alw I did not come to this dealership intending to buy a car. My Wife and I already had an almost new Toyota Prius which we are extremely happy with (always over 50 mpg's, over 60 mpg's on trips to Florida). I came to the dealership because I was already going to the town they were in and they had sent me an offer by u.s. mail for a 'free' prize (which they did not have when I got there). We also have an almost new Kia Rio5 sx which is now a 'sister' company with hyundai. If you remember kia lied to its customers about their mpg figures (and because of the figures was why I had chosen the car) and they now have to give compensation to owners IF THE OWNER BRINGS THE CAR TO ONE OF THEIR DEALERS (EVEN IF IT IS OUT OF THE WAY) SO THAT THEY CAN VERIFY (WE CUSTOMERS BELIEVED THEM, BUT THEY DO NOT BELIEVE US!) THE MILES ON THE CAR. So, I would not have bought another Kia/hyundai product, and, as I said, 2 people do not need 3 cars. However, when we got their, they surrounded us like vultures and used VERY high pressure and unethical sales tactics on us. They conned my wife into using a power of attorney that was going to expire the next month to sign for me (even though I was right there and not approving) for the car. She did not sign the papers properly though so I have been working and praying many months now for these dishonest people to take this car back and repay wells fargo (another company I would never have anything to do with). I do not like this car. It is a 'hybrid' but does not even get as good miles per gallon as the non-hybrid kia does! (it is a sonata hybrid). It costs as much as the Prius, but unlike the Prius, it does not have a solar roof, navigation, etc. I have owned many cars and this is one of the worst, for sure. The dealership persons ways are far worse though, sadly. More

Assessment Lee was attentive to my wishes and needs. Everyone bent over backwards to see that the transaction was to my satisfaction. this is my third Elantra Lee was attentive to my wishes and needs. Everyone bent over backwards to see that the transaction was to my satisfaction. this is my third Elantra and they know me and my needs. Lee has been my sales rep for every car change. I am totally satisfied with the service I receive and look forward to working with them in the future not only for sales but for service! too. Thank you all. Janet Kraft More

Great experience. I had a great experience even though I showed up one hour late. My appointment was for 10 AM and I thought my appointment was for 11 AM. They still to I had a great experience even though I showed up one hour late. My appointment was for 10 AM and I thought my appointment was for 11 AM. They still took me and gave me great service with a smile. More

my country hyundai experience From start to finish my sales rep shinny Santiago was very professional,and explained everything to us and every question we emailed her she always re From start to finish my sales rep shinny Santiago was very professional,and explained everything to us and every question we emailed her she always responded promptly..We traveled over 200 miles to purchase our vehicle and would refer any of our friends and family to go here to make a purchase.Hyundai motors should be proud to have such a great group of professionals working for them.Thanks Mike and Bonnie Donlan Utica NY More

Airbag Recall Notice Received e-mail at 9:30 am on 23 MAY 2014 from Country Hyundai regarding recall on airbag module mounting bolt toque. Called after receiving e-mail an Received e-mail at 9:30 am on 23 MAY 2014 from Country Hyundai regarding recall on airbag module mounting bolt toque. Called after receiving e-mail and was immediately scheduled for 1:45 on 23 MAY 2014. Upon arriving for appointment I was immediately greeted by a very friendly and courteous service personnel. After paperwork was verified and car keys taken I was told by Tom that the recall procedure would be done immediately and would I like to have my car vacuumed and washed after the inspection was done. WOW! Quick, professional, courteous and friendly service plus a free car cleaning. During my short wait I had personnel from various departments passing by who stopped and asked if there was anything I needed. As always my visits to Country Hyundai is always a positive and pleasurable experience. Thank You Thomas Krol Easthampton More