Country Hyundai Genesis
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
Great experience. I had a great experience even though I showed up one hour late. My appointment was for 10 AM and I thought my appointment was for 11 AM. They still to I had a great experience even though I showed up one hour late. My appointment was for 10 AM and I thought my appointment was for 11 AM. They still took me and gave me great service with a smile. More
my country hyundai experience From start to finish my sales rep shinny Santiago was very professional,and explained everything to us and every question we emailed her she always re From start to finish my sales rep shinny Santiago was very professional,and explained everything to us and every question we emailed her she always responded promptly..We traveled over 200 miles to purchase our vehicle and would refer any of our friends and family to go here to make a purchase.Hyundai motors should be proud to have such a great group of professionals working for them.Thanks Mike and Bonnie Donlan Utica NY More
Airbag Recall Notice Received e-mail at 9:30 am on 23 MAY 2014 from Country Hyundai regarding recall on airbag module mounting bolt toque. Called after receiving e-mail an Received e-mail at 9:30 am on 23 MAY 2014 from Country Hyundai regarding recall on airbag module mounting bolt toque. Called after receiving e-mail and was immediately scheduled for 1:45 on 23 MAY 2014. Upon arriving for appointment I was immediately greeted by a very friendly and courteous service personnel. After paperwork was verified and car keys taken I was told by Tom that the recall procedure would be done immediately and would I like to have my car vacuumed and washed after the inspection was done. WOW! Quick, professional, courteous and friendly service plus a free car cleaning. During my short wait I had personnel from various departments passing by who stopped and asked if there was anything I needed. As always my visits to Country Hyundai is always a positive and pleasurable experience. Thank You Thomas Krol Easthampton More
Santa Fe Buying a new car is usually stressful, but Marcus made it easy and enjoyable. Bianca was great explaining the Tech Package. Love the Service Waiting Buying a new car is usually stressful, but Marcus made it easy and enjoyable. Bianca was great explaining the Tech Package. Love the Service Waiting Area!!! More
great experience Phil was so awesome from beginning to end. He was knowledgable and funny and patient with me. I didn't feel rushed at all and I felt like he could be Phil was so awesome from beginning to end. He was knowledgable and funny and patient with me. I didn't feel rushed at all and I felt like he could be fair and trustworthy. Phil took the time to go over all of the features of my Santa Fe. I have never had a sales rep truly go over features and make sure you knew how to use and work everything.Everyone there was professional and courteous as well. Mike the manager's sister recommended Country Hyundai and I am very glad she did. More
Great Service We are super happy with our purchase. This is our second Hyundai and we will continue to buy Hyundai. Phil was outstanding. I will recommend him to e We are super happy with our purchase. This is our second Hyundai and we will continue to buy Hyundai. Phil was outstanding. I will recommend him to everyone that is in the market for a new vehicle. Thanks! More
Routine Oil Change and Tire Fix While I am happy with Patrick Hamel's performance, I was not happy to go in for a routine oil change and tire fix and leave paying over $500 for a rep While I am happy with Patrick Hamel's performance, I was not happy to go in for a routine oil change and tire fix and leave paying over $500 for a repair especially since I just got this vehicle in October of 2013...no bueno! More
I shopped several dealers in my quest for a new vehicle and no one compared to the excellent service i experienced at Country Hyundai. Aside from having a great selection of vehicles to choose from and an and no one compared to the excellent service i experienced at Country Hyundai. Aside from having a great selection of vehicles to choose from and an excellent parts and service department, i was most impressed with the professionalism, sincerity and friendliness of the personnel at Country Hyundai. They treated me with the utmost respect and strived to give me the best possible deal on a new car. I will definitely do business with Country Hyundai again, and recommend them to anyone looking for a great deal on a new or used vehicle. More
The entire staff was great overall, very helpful very informative and made the entire experience the best I have had at any dealership in the area. informative and made the entire experience the best I have had at any dealership in the area. More
Scott is a very good salesman and would not take no for an answer. When I was thinking of not going through with a deal he and the team gave me a better deal so I would feel good about the purchase that I an answer. When I was thinking of not going through with a deal he and the team gave me a better deal so I would feel good about the purchase that I can afford and try to save money in the long run. Everyone was friendly and patient with me and surprisingly the speed at which the experience happened was faster than other experiences I have had and actually got to test drive which I haven't seen in a while with other places. I loved my Hyundai Santa Fe and will miss it but this Nissan rogue I came home with so far is a good one. Thank you very much to the team at country Hyundai. More