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Country Hyundai Genesis

Northampton, MA

4.8
1,237 Reviews
Explore the new and used Hyundai cars and SUVs for sale at Country Hyundai to find your next vehicle with our Best Price Guarantee. Schedule Hyundai service at our Hyundai dealer in Northampton, MA, or view our Hyundai finance offers. You're Gonna Love it Here!
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347 King Street

Northampton, MA

01060

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Showing 1,237 reviews

December 03, 2024

Thank you Melissa and team for helping me get a new car. The process was easy and painless. 🚗 More

by Delldonalexis
Recommend Dealer
Yes
Employees Worked With
Melissa Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anissa Giannini
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Purchased a new Genesis. Jack kept it very professional and straightforward. He is a very knowledgeable salesperson More

by alxhampshire
Recommend Dealer
Yes
Employees Worked With
Jack Coach
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Big thank you to Jack C and Ray in the finance department. Very smooth process More

by alxhampshire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Coach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

My internet representative and salesman Jack were both very personable and easy to work with More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Coach
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Jack Coach, delivered my new 2024 Tucson hybrid to my home. He was polite, professional and patient explaining all the things in the car. When selling us the car at the dealership he was not pushing us More

by Bonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Coach
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

#I❤️ithere Melissa Hyundai Sales Consultant made a Great Sales experience when purchasing my my new 2025 Hyundai Santa Fe XRT Highly recommend her for anyone looking for similar experience More

by runninblazz69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Country Hyundai Genesis responded

Thank you for the enthusiastic feedback! We're delighted to hear that Melissa made your sales experience at Country Hyundai a great one. Enjoy your new 2025 Hyundai Santa Fe XRT, and we appreciate the recommendation!

September 12, 2024

He is exceedingly helpful,very polite provides and will provide you with a detailed comprehensive explanations with your paperwork. More

by JCar81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo Martinez
Sep 16, 2024 -

Country Hyundai Genesis responded

We're delighted to hear you had such a positive experience with our team at Country Hyundai. Thanks for the kind words!

August 30, 2024

As always ,a great experience! Everyone was friendly and very informative! Carlos the service manager did a great job going through the instrument panel, and helping setting up my More

by Baronmark413@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Copsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Rivera SR, Sara Baranoski
Sep 03, 2024 -

Country Hyundai Genesis responded

We're delighted to hear you had a great experience with Carlos and the team at Country Hyundai! Thanks for trusting us with your service needs and for highlighting our friendly, informative staff. We appreciate your support!

August 27, 2024

Grant was a pleasure to work with! He made the process so easy for me and showed me some options keeping me in budget. He even was in touch with me on his days off when there was a del More

by Kay Bruffee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Bucarey
Aug 28, 2024 -

Country Hyundai Genesis responded

Kay, we're delighted to hear that Grant made your experience at Country Hyundai so smooth and enjoyable. Enjoy your new Hyundai Tucson!

August 18, 2024

BUYING USED? HIGHLY RECOMMEND FINDING ANOTHER DEALERSHIP. Recently purchased a used 2016 Equinox from this dealership, and boy what a terrible experience. Wait More

by ChelbyHib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JaQuan Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Country Hyundai Genesis responded

Chelby, I'm sorry to hear about your experience with the used Equinox. We strive for thorough inspections, and it sounds like we missed some important details here. I'd appreciate the chance to discuss this further and see how we can make things right for you. Please reach out when you have a moment. Thank you, Shelby Seal - Customer Loyalty Coordinator - (413) 341-1968

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