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108 Reviews of Coulter Nissan - Service Center
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December 22, 2015
Excellent Auto Service My thanks to Jeanette, Russ and a highly skilled technical service department . I took my car in due to a realtively small rattle which occured whe My thanks to Jeanette, Russ and a highly skilled technical service department . I took my car in due to a realtively small rattle which occured when driving over small road bumps. Diagnosis was very difficult and required arranging for the service forman to ride with me to hear the problem, Even then after more obvious causes were looked at the problem still remained. The car was taken back too the shop, put on a hoist, and a very thorough evealuation was conducted. The skills and perseverance of the technitions paid off and the problem was identified and resolved. Thanks to all More
by John
Employees Worked With
Jeanette Martin, Russ Ackers
December 15, 2015
outstanding experience I had a simple oil change that needed to be done and Jeff the service representative was wonderful as far as taking care of me and being a delight to I had a simple oil change that needed to be done and Jeff the service representative was wonderful as far as taking care of me and being a delight to talk to in the meantime . All of my needs were taken care of and I had great laughter with Jeff . He is a asset to your team thank you for being a great dealership to take my car to and get it serviced along with wonderful experience with your customer service (: More
by Trinity
Employees Worked With
Jeff in sservice
August 08, 2015
Don't Bother This dealership left me waiting 30 minutes to check in for an appointment I had, then told me it would be 2 1/2 hours for an oil change. They used the This dealership left me waiting 30 minutes to check in for an appointment I had, then told me it would be 2 1/2 hours for an oil change. They used the incorrect grade of oil ignoring manufactures specs, and managed to strip a lug nut while rotating the tires. This only cost me an additional $100. Save yourself the trouble and do not frequent this dealer. More
by Latra325
April 08, 2015
Service Department Doesn't have your best interest in mind. I own a 2007 350Z that on January 5, 2014 had the transmission replaced, flywheel, and clutch. Since then I have had continuous problems with the clut I own a 2007 350Z that on January 5, 2014 had the transmission replaced, flywheel, and clutch. Since then I have had continuous problems with the clutch hydraulics. While the work on January 5th was done at Avondale Nissan, coulter Nissan has yet to figure out the problem. I have paid to have the hydraulics replaced multiple times. The slave cylinder had been replaced four times and the master has been replaced three times. So today when for the last few day I have been having pressure problems again, I wanted a definitive answer as to why the hydraulics kept failing. Honestly, after seven parts to have been replaced I expected them to own up to some mistake or for the very least give me a reason for the parts failing. But what I got instead (today, 04/08/2015) was were going to charge you the increased labor rates which was 520 dollars versus, the 480 dollar expense I was quoted two weeks earlier for a part that I brought in myself, as the stock parts seem to be failing every five to six months. More
by 350Z crazy
Employees Worked With
Mike Simpson, Jhon (Master Tech.)
December 19, 2014
Very happy with Coulter Nissan Surprise Very pleased with the service and sales department. They have earned my business and feel confident to refer all my family and friends to Coulter. Very pleased with the service and sales department. They have earned my business and feel confident to refer all my family and friends to Coulter. More
by Deckwa
Employees Worked With
February 12, 2014
I took my 2013 Nissan Titan PRO4X in for warranty work. I understand not being able to duplicate the issue on demand made it difficult to repair but when they decided to replace my wire harness as a maybe I understand not being able to duplicate the issue on demand made it difficult to repair but when they decided to replace my wire harness as a maybe and I was concerned. The wire harness did not fix the problem but they damaged the passenger seat and headliner and stripped the skid plate screws. I had to take the truck to another Nissan dealership where they were amazed that someone let alone aNissan dealer had caused such careless damage. I had attempted to have the service manager remedy the problems but he seemed like I was wasting his time when I spoke to him. I would tell anyone to stay away from the service department at Coulter Nissan. More
by broken pro4x
Employees Worked With
Mike Ellis
August 10, 2012
in the past,i have had horrible dealings with nissan dealerships.But the service department at coulter nissan is exceptional!!A service advisor by the name of Katie schafer was so helpful in helping me dealerships.But the service department at coulter nissan is exceptional!!A service advisor by the name of Katie schafer was so helpful in helping me understand what was happening with my vehicle,and she even followed up the following week to make sure that i was happy.I had thought that this kind of attention to detail was long gone. More
by johnnynemo
Employees Worked With
katie schafer
May 23, 2011
All the staff that I came in contact with was awesome. From the scheduling of my appointment to my service everything was great. I really appreciated them recommending the lady’s day special for my oil c From the scheduling of my appointment to my service everything was great. I really appreciated them recommending the lady’s day special for my oil change and tire rotation. It saved me a ton of money. More
by ssaba1
Employees Worked With
Amber Palmateer and Brett Snyder
