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Coulter Nissan - Service Center

Surprise, AZ

4.6
101 Reviews

101 Reviews of Coulter Nissan - Service Center

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November 14, 2024

Professional, fair, honest dealership so far that I've seen. All my encounters with staff have been pleasant. Kudos to my service advisor Andrew Bright More

by Skolbadian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ewy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Shalkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Marcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Breit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Sing
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Service department was great! Shoutout to Michael Santana and Tyler S and their superb customer service! More

by in2harleyshb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Shalkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micahel Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

This dealership always takes care of us when we have any issues with our vehicle. They are very helpful and friendly More

by Sassyhdprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Breit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Skip is totally awesome! He takes great care to complete repairs or services quickly and shows that he genuinely cares about his clients! More

by Lizsherlag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Coulter Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2024

Service department is easy to make an appointment. Monica has been helping us for about a year now and she is very accommodating. More

by conradandkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Coulter Nissan responded

Thank you for your business! Monica works hard for her customers! Sincerely, Rich DeJesus Executive Manager

October 22, 2024

What can I say went in for an oil change and ended up with a shiny Frontier. Enjoyed every minute of it More

by gregpaulsen1996
Recommend Dealer
Yes
Employees Worked With
Michael Factory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Coulter Nissan responded

Thank you for your business and your loyalty to Coulter! Sincerely, Rich DeJesus Executive Manager

October 11, 2024

Great dealership, except there was a misunderstanding on my 7 oil changes, the price went when I was assured that the 7 oil changes price will remain the same, $299 More

by victorhutchings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Coulter Nissan responded

Thank you for your business. I am very sorry the price changed. The plan is purchased through Nissan and has not had a price increase in some time but recently they did increase the plan. Thank you for your feedback! Sincerely, Rich DeJesus Executive Manager

August 05, 2024

Excellent service from Miguel and excellent service by Coulter Nissan Dealer. Took care of the service quick. More

by brandysteele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micahel Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Coulter Nissan responded

Thank you for your business, and kind words!

June 05, 2024

They have fraudulently altered documents within the service centers computers. I have the paper trail to prove it. More

by Lunnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Akers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Breit
2.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Coulter Nissan responded

I apologize for the experience you had here with us. Please contact me and lets discuss this in person. Thank you, Rich DeJesus Executive Manager (623)934-3444

June 03, 2024

Miguel Avila and the Coulter Team are the Best Car dealership I've ever had the pleasure of buying from and working with. I highly recommend them to anyone who is looking for a new or used vehicle. Se More

by WARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Shalkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Breit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Putman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micahel Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Coulter Nissan responded

Thank you for the awesome review, and continued business. We appreciate you!!

Jun 04, 2024 -

WARD responded

Keep supporting them. They are the best.

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