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Coulter INFINITI

Mesa, AZ

4.8
486 Reviews
Coulter INFINITI, the east valley’s premier INFINITI Dealership is proud to be part of the Coulter Family of auto dealerships. For over 100 years the Coulter name has stood for quality, value and service for tens of thousands of Arizona luxury car buyers. Our experienced sales staff is available daily to answer your questions and make sure you find the INFINITI or quality pre-owned vehicle that’s perfect for you. Our Finance Department will make the car buying process as straight forward as possible so you can get on the road in your new INFINITI. 100% of Coulter INFINITI staff technicians are certified mechanics who have completed rigorous Infiniti training programs to guarantee the best service for your INFINITI. Coulter INFINITI...Holding the Keys to Luxury!
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6225 E Test Drive

Mesa, AZ

85206

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Showing 486 reviews

May 07, 2018

Great Car Buying Experience! My husband and are so happy that we went to Coulter Infiniti. The dealership is extremely friendly and unintimidating. We bought a used QX80 and Rick More

by Chandra Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018

Bait and Switch DO NOT buy from this dealer. I had been working with this dealer for a few days. I had a cash buy and offered to pay in full from out of state. I aske More

by amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nader Ghobrial
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager
May 09, 2018 -

Coulter INFINITI responded

"Whether your shopping for a TV or an Automobile, you can not hold an item without a deposit. Especially if you live out of state and your identity can not be verified. We take Fraud and protecting our customers information very seriously. This customer wanted us to hold a car for several days without having any money down or proof of ability to purchase the car. After reaching out to her, she cursed out our Sales Manager and threatened to leave bad reviews online, we decided to end the conversation. Our Character and Integrity is not for sale. So instead of buying a good review, we have decided that if you mention this review before entering our store, we will discount your car an additional 300 or put an additional 300 in your trade. The squeaky wheel doesn't always have to get the oil." - Thomas Voltz

May 04, 2018

Amazing service! Our sales representative, Nader, was so knowledgeable about the vehicle we purchased and went above and beyond to make sure we left the dealership wit More

by Marleyava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nader Ghobrial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gossling
May 04, 2018 -

Coulter INFINITI responded

What a great review for Nader. We truly appreciate your feedback. Let me assure you this is only the beginning with our team. We strive to make your entire ownership has headache and hassle free as possible. Don't be a stranger, feel free to stop by anytime.

May 04, 2018

Great experience and HENRY a great guy I will always recomm Great Great experience and HENRY a great guy I will always recommend HENRY to all of my friend and relatives. Thanks Coulter Infinity for a great se More

by Tarek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018 -

Coulter INFINITI responded

Thank You for the Recommendation for Henry. So you are aware, we have a referral program that will pay you extra money for your recommendations. Please contact Henry to get the details. Thank you again, we appreciate your business.

May 03, 2018

Pleasant & Courteous Henry treatment of my wife and me was pleasant and courteous. We enjoyed the fact that there was not a lot of wasted dead time at then dealership. W More

by jwetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gossling
May 03, 2018 -

Coulter INFINITI responded

Thank you for the great review. Having Henry here raises the bar in regards to giving our customers an easy and stress free environment when purchasing a vehicle. We respect your time and try to make your experience as quick as possible. Thank you, we appreciate your business.

May 03, 2018

A Continued Satisfied Customer We are on our 5th Infiniti vehicle. All 5 have been through Coulter (Rick Reames). Our experience through each purchase has been nothing less than out More

by luds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gibson, Chris Gossling
May 02, 2018

Great experience Had a great experience and customer service. Everyone there was very nice, honest and professional. Henry was very patient and made us feel at ease t More

by Gehanesimoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018 -

Coulter INFINITI responded

Thank You for the great review of Henry. I know he quietly appreciates the recognition as he is true sales professional.

May 01, 2018

unusual engine sound. The service was fantastic. Although it took a couple of days to determine the cause, I was pleased they didn't give up and return the vehicle with a More

by Mtucker 171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
April 14, 2018

Family Orientated Coulter Infiniti has treated myself and family like family. Everyone in the facility is professional, courteous and worked with myself and family to p More

by rodolfana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvia, Shirley, Brian Gibson, Bert Wong, Chris Gossling
April 07, 2018

window issue After picking up my vehicle I noticed what appeared to be water spots on the front windshield which when driving in the sun made it very difficult to More

by rodolfana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detail Specialist
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