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Coulter INFINITI

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
639 Reviews
Coulter INFINITI, the east valley’s premier INFINITI Dealership is proud to be part of the Coulter Family of auto dealerships. For over 100 years the Coulter name has stood for quality, value and service for tens of thousands of Arizona luxury car buyers. Our experienced sales staff is available daily to answer your questions and make sure you find the INFINITI or quality pre-owned vehicle that’s perfect for you. Our Finance Department will make the car buying process as straight forward as possible so you can get on the road in your new INFINITI. 100% of Coulter INFINITI staff technicians are certified mechanics who have completed rigorous Infiniti training programs to guarantee the best service for your INFINITI. Coulter INFINITI...Holding the Keys to Luxury!
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6225 E Test Drive

Mesa, AZ

85206

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Showing 639 reviews

October 08, 2026

Service is always top notch; they are thorough and care about their customers. I had a question that led to a concern, and they looked into it immediately. And helped remedy it. More

by MichellePals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2026 -

Coulter INFINITI responded

Thorough attention and prompt follow-up are central to how our service department operates. Knowing you found our work on your INFINITI QX80 both thorough and swiftly resolved is rewarding. Thank you for your kind words and five-star rating.

October 07, 2026

Very happy with my last visit in your dealership for my service. Especially appreciate professional approach of my advisor Scott Shaffer. He is a great asset to your dealership. More

by babice777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2026 -

Coulter INFINITI responded

Your praise for Scott’s professional approach highlights the dedication our service department brings to every appointment. Your kind words about Scott and the service on your INFINITI IPL G mean a lot to our team.

October 06, 2026

Excellent job finding a developing, potentially very serious problems, during regular maintenance visit. THANK YOU for great customer care, service. Scott Shaffer did excellent job. More

by babice777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 06, 2026 -

Coulter INFINITI responded

We’re glad you found the maintenance visit on your INFINITI IPL G so thorough and that we were able to uncover a potentially serious issue. Hearing that Scott provided such attentive care means a lot to our service department.

October 02, 2026

Very helpful staff explain All or any issues are provided. Estimated time of service is always good Estimates are met and any more is explained. Again a great staff this dealership is out of my wa More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 02, 2026 -

Coulter INFINITI responded

Knowing that our clear issue explanations and accurate time estimates have kept you coming back for eight years means a lot to our service team. We’re glad we could continue delivering the timely, transparent service you rely on for your INFINITI QX50.

October 01, 2026

I've had nothing but a good experience with Coulter Infiniti from the beginning. I'm on my 3rd vehicle from there and whenever I need service and they find any additional issues I wasn't expecting, More

by RonT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 01, 2026 -

Coulter INFINITI responded

Knowing that having a loaner car available kept you moving means a lot to our service team. We’re also happy warranty coverage gave you added peace of mind. Thank you for recognizing Toby’s friendly, attentive service and for choosing to service your INFINITI QX50 with us again.

September 29, 2026

Services I have received have been exceptional! My car is 24 years old and Mike and George take care of all our needs! More

by Vera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2026 -

Coulter INFINITI responded

Knowing that you’ve found the service on your 24-year-old INFINITI G35 exceptional means a lot to our service team. Mike and Jorge appreciate caring for your INFINITI G35 and all your service needs.

September 25, 2026

Amazing service from my service advisor, great communication. Everyone is very helpful and always helps out with a loaner vehicle if needed. More

by Gjzuniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 25, 2026 -

Coulter INFINITI responded

Your mention of clear communication during the service on your QX80 shows how our service team aims to keep you informed every step of the way. Hearing that everyone was helpful and our loaner vehicles were convenient means a lot to our service team.

September 24, 2026

I am very satisfied with the service received. My service writer displayed amazing customer service. More

by wagarza72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 25, 2026 -

Coulter INFINITI responded

Knowing you left satisfied with the service on your INFINITI QX60 and that your service writer took such care is very rewarding. Your kind words mean a great deal to our service team.

September 04, 2026

I am always treated as a valued customer and they always accommodate my schedule especially when I comes to providing me a loaner vehicle. More

by AZMUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Coulter INFINITI responded

Knowing that you feel valued and that scheduling a loaner vehicle works so well for you means a lot to our service team. We’re glad we could accommodate your schedule and provide a loaner during service on your INFINITI Q70.

August 31, 2026

I always have the best experience at INFINITI dealership. Toby always works with me. He’s always very kind and courteous and helpful. He’s the best.!!!! More

by teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

Coulter INFINITI responded

Your kind words about Toby’s consistent courtesy and helpfulness underscore what we aim for in our service department. Knowing every visit with your INFINITI Q50 feels exceptional means a great deal to our team.

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