Coulter INFINITI

Horrible Treatment Jake Norris, salesman, was beyond wonderful. Management was insulting and demeaning. They wouldn't allow the salesman to work with us or view a car un Jake Norris, salesman, was beyond wonderful. Management was insulting and demeaning. They wouldn't allow the salesman to work with us or view a car until they made sure "we were worth their time" which meant our credit and salary were ran and verified BEFORE even choosing or even looking at a vehicle to purchase. I assume it's because of my hair color and fiances Beatles t-shirt that negated our combined salary of $90,000 a year, $13,000 down payment, and university degrees. We were disrespected and treated like lower class citizens because the manager took a look at us and stated he wanted to make sure we didn't have a credit score in the 300's and waste their time. We were judged and wasted OUR day sitting there without being allowed to even look at a vehicle. We walked out because we will NOT be discriminated against, disrespected, or treated like a stain upon anyone's day especially when it should be management's job to sell not assume based on personal prejudices. More

Misled Screw you people... Misled me into driving over 2 hrs each way up there... You said 21-28k for my trade...all you had to do was run the vehicle...I Screw you people... Misled me into driving over 2 hrs each way up there... You said 21-28k for my trade...all you had to do was run the vehicle...I had given you the miles Sooooooo.....now it has over 250 more miles on it and I wasted my morning. You could’ve ran the kbb with the milage I had provided...then when you lowballed me by $3000, I wouldn’t have bothered driving 120 miles each way to get there... NOT HAPPY AND WILL NEVER BE BACK... More

Good Experience After visiting a number of dealerships this was by far the most professional and pain free. Sydney was great to work with and we are happy we did bus After visiting a number of dealerships this was by far the most professional and pain free. Sydney was great to work with and we are happy we did business with both she and the dealership! More

No pressure sales and excellent customer service We appreciated the no pressure high quality customer service that Colter Infiniti offered. Rick was knowledgeable and genuinely cared for the needs of We appreciated the no pressure high quality customer service that Colter Infiniti offered. Rick was knowledgeable and genuinely cared for the needs of our family. I would recommend Coulter Infiniti to anyone looking to buy a car. More

Great Service Friendly and professional service at all times . The service team knows what they’re doing and communicate very well with me. I leave from the service Friendly and professional service at all times . The service team knows what they’re doing and communicate very well with me. I leave from the service appointment and I understand fully what’s going on with my car. More

Happy Customer!! I appreciate the excellent service I receive at Coulter Infiniti!! Aaron Zemko is professional and thorough in giving me the information I need to tak I appreciate the excellent service I receive at Coulter Infiniti!! Aaron Zemko is professional and thorough in giving me the information I need to take care of my car. He goes the extra mile to educate me about my maintenance options and about the services they provide. I always leave feeling well cared for and that my vehicle is in great shape!! More

Top Notch Service!!!!!!! We have been treated so incredibly well both times we’ve purchased vehicles from them! They treat us just as well AFTER the sale is made! This really We have been treated so incredibly well both times we’ve purchased vehicles from them! They treat us just as well AFTER the sale is made! This really makes my wife and I feel like they TRULY care about our satisfaction. Nader and Chris we so incredibly easy to work with and I so GREATLY APPRECIATE IT! More

Impressive Very impressed with Nader in coordinating the delivery of my new vehicle to Arizona from California. he stayed true to the timeline of delivery and Very impressed with Nader in coordinating the delivery of my new vehicle to Arizona from California. he stayed true to the timeline of delivery and I couldn’t be happier with my new Infiniti coupe. More

Business as usual! I have always had a great experience servicing my car at Coulter, no matter who the Service Advisor! The last couple of appointments it has been Aaro I have always had a great experience servicing my car at Coulter, no matter who the Service Advisor! The last couple of appointments it has been Aaron and I am extremely impressed how thorough he explains necessary work and how he remembers small details of my previous visit. I have a 2006 G35 that I will never get rid of but, it requires a lot of TLC, which I am happy to let Coulter help me with. More

Quick and to the point , best price hands down! I worked with Nader thru text message before driving in after trying to work with 5 other dealerships. Nader presented great numbers on the car I want I worked with Nader thru text message before driving in after trying to work with 5 other dealerships. Nader presented great numbers on the car I wanted and walked me thru clearly how he arrived to them. He helped me find every discount applicable possible. Within minutes we arrived at an amazing deal on a fully loaded q50 red sport . No dealership I have visited compares to the level of sales professionalism and customer empathy I recieved here ! More