Coulter INFINITI

Amazing dealer. From the moment I walked in to the moment I left I felt no sales pressure. I would definitely recommend to a friend. I left I felt no sales pressure. I would definitely recommend to a friend. More

Excellent customer service and great service all in all they fixed the problem and even got other things that needed fixing that I didn’t even know was broken they fixed the problem and even got other things that needed fixing that I didn’t even know was broken More

Satisfied Infinity Customer I have been a customer of this location since 2009. Have owned 3 previous Infinity vehicles from dealers in other states. I went to Coulter for their I have been a customer of this location since 2009. Have owned 3 previous Infinity vehicles from dealers in other states. I went to Coulter for their Service which has always been exceptional. Currently I deal with Scott Shaffer who has been excellent, very fair, responsive with great follow up. When it came time for my next replacement I chose to deal with Coulter Sales based on my service experience. My first purchase was the Infinity JX35. I worked with Rick Reames as I had met him a few times when I had my cars in for service. Rick gave us a fair deal with great follow up. When time came for my most recent purchase I went to Rick and he found me a car and a deal I could live with. This was my first time financing a car in over 30 years. Chris Gossling was very helpful and patient on the finance side. The front desk staff is always friendly when I come in. Everyone I have dealt with always says "hello" and remembers me. Needless to say I will keep my service business with Coulter and buy more cars because of the relationships. Hopefully I will always be able to find a vehicle I like as I am sure the deal and service will not be an issue!! No problem recommending Coulter for Sales and Service. I should mention that I have been involved with the service business for Capital equipment for have my career and I know exceptional sales and service! More

Bought a used car so easy! Jake Norris was my Salesman and walked me through everything is a little over an hour followed me home with another employee and dropped off the car I Jake Norris was my Salesman and walked me through everything is a little over an hour followed me home with another employee and dropped off the car I came in. Can’t get much smoother, More

It was real smooth. Great place to do business. Nadar was a real plesure to work with. Chris also did a great job. I will recommend this place. Thanks. Great place to do business. Nadar was a real plesure to work with. Chris also did a great job. I will recommend this place. Thanks. More

Horrible Treatment Jake Norris, salesman, was beyond wonderful. Management was insulting and demeaning. They wouldn't allow the salesman to work with us or view a car un Jake Norris, salesman, was beyond wonderful. Management was insulting and demeaning. They wouldn't allow the salesman to work with us or view a car until they made sure "we were worth their time" which meant our credit and salary were ran and verified BEFORE even choosing or even looking at a vehicle to purchase. I assume it's because of my hair color and fiances Beatles t-shirt that negated our combined salary of $90,000 a year, $13,000 down payment, and university degrees. We were disrespected and treated like lower class citizens because the manager took a look at us and stated he wanted to make sure we didn't have a credit score in the 300's and waste their time. We were judged and wasted OUR day sitting there without being allowed to even look at a vehicle. We walked out because we will NOT be discriminated against, disrespected, or treated like a stain upon anyone's day especially when it should be management's job to sell not assume based on personal prejudices. More

Good Experience After visiting a number of dealerships this was by far the most professional and pain free. Sydney was great to work with and we are happy we did bus After visiting a number of dealerships this was by far the most professional and pain free. Sydney was great to work with and we are happy we did business with both she and the dealership! More

Misled Screw you people... Misled me into driving over 2 hrs each way up there... You said 21-28k for my trade...all you had to do was run the vehicle...I Screw you people... Misled me into driving over 2 hrs each way up there... You said 21-28k for my trade...all you had to do was run the vehicle...I had given you the miles Sooooooo.....now it has over 250 more miles on it and I wasted my morning. You could’ve ran the kbb with the milage I had provided...then when you lowballed me by $3000, I wouldn’t have bothered driving 120 miles each way to get there... NOT HAPPY AND WILL NEVER BE BACK... More

No pressure sales and excellent customer service We appreciated the no pressure high quality customer service that Colter Infiniti offered. Rick was knowledgeable and genuinely cared for the needs of We appreciated the no pressure high quality customer service that Colter Infiniti offered. Rick was knowledgeable and genuinely cared for the needs of our family. I would recommend Coulter Infiniti to anyone looking to buy a car. More

Great Service Friendly and professional service at all times . The service team knows what they’re doing and communicate very well with me. I leave from the service Friendly and professional service at all times . The service team knows what they’re doing and communicate very well with me. I leave from the service appointment and I understand fully what’s going on with my car. More