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Coulter INFINITI

Mesa, AZ

4.8
503 Reviews
Coulter INFINITI, the east valley’s premier INFINITI Dealership is proud to be part of the Coulter Family of auto dealerships. For over 100 years the Coulter name has stood for quality, value and service for tens of thousands of Arizona luxury car buyers. Our experienced sales staff is available daily to answer your questions and make sure you find the INFINITI or quality pre-owned vehicle that’s perfect for you. Our Finance Department will make the car buying process as straight forward as possible so you can get on the road in your new INFINITI. 100% of Coulter INFINITI staff technicians are certified mechanics who have completed rigorous Infiniti training programs to guarantee the best service for your INFINITI. Coulter INFINITI...Holding the Keys to Luxury!
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6225 E Test Drive

Mesa, AZ

85206

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Showing 503 reviews

May 09, 2022

Coulter Infiniti was very clean and friendly environment. All the advisors were very friendly and cordial. I alway have an excellent experience at Coulter Infiniti. More

by har3355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Coulter INFINITI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Coulter Infiniti! We hope to be of service to you again in the future. Best wishes, Coulter Infiniti Team

April 11, 2022

Scott, my service consultant, is very knowledgeable. Coulter Infinity has done 100% of the service on my QX60 and I could not be more pleased. More

by dlynnwheeler888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Coulter INFINITI responded

thank you so much for your positive comments about Coulter Infiniti!

April 10, 2022

Trust the negative reviews and go elsewhere. I've been nothing but nice and patient now that has run out. 1- buying experience was ok. Although I had my own financing secured they talked me int More

by Cm2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Shaffer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Coulter INFINITI responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

April 04, 2022

Great service. Always prompt and kept us informed. Always bring our Infinti for service here. More

by Alberto.garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Coulter INFINITI responded

Alberto.garcia, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 31, 2022

Very impressive staff and a painless Purchase experience...loved the Coulter Infinity staff and Rick Reames was a most knowledgeable salesman. He was very thorough, patient and explained any conc More

by Suzanne Ell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gossling
January 06, 2022

April, our service consultant was great. This was the first time we've worked with, as she took over our former consultant Alex, who was also great. She explained everything that was done to our vehicle More

by Iggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April Moses
January 05, 2022

Great service team -very helpful with the issues I had with my vehicle -would recommend More

by robin.hayenga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rios
December 13, 2021

Superb, we were happy with the service experience. We will continue to purchase vehicles from this dealership. More

by bruce.bogucki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gossling
December 04, 2021

Excellent service department. Coulter has the best staff in the services department. Scott is A plus More

by gjleve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Reames
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

I have worked with Scott in the service department for many years. He is very knowledgeable and takes great care of my car. Since my husband passed away several years ago, he takes the extra time to exp More

by K. Black
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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