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Coulter INFINITI

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.8
489 Reviews
Coulter INFINITI, the east valley’s premier INFINITI Dealership is proud to be part of the Coulter Family of auto dealerships. For over 100 years the Coulter name has stood for quality, value and service for tens of thousands of Arizona luxury car buyers. Our experienced sales staff is available daily to answer your questions and make sure you find the INFINITI or quality pre-owned vehicle that’s perfect for you. Our Finance Department will make the car buying process as straight forward as possible so you can get on the road in your new INFINITI. 100% of Coulter INFINITI staff technicians are certified mechanics who have completed rigorous Infiniti training programs to guarantee the best service for your INFINITI. Coulter INFINITI...Holding the Keys to Luxury!
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6225 E Test Drive

Mesa, AZ

85206

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Showing 489 reviews

May 05, 2023

This dealership was very good at keeping me updated on my service and was super kind and helpful. More

by DawsonD
Recommend Dealer
Yes
Employees Worked With
Dayana
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May 02, 2023

I purchased many cars from Coulter,but the main reason I love them is Scott Shaffer...He is the best!!! More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023

Today I went to Coulter infiniti to do a recall on my airbags I call on Friday morning to set up the appointment for Monday @ 9am gave em my name phone number even vin number of my car I show up & they t More

by Naldo
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Shaffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Hochstetler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Stoor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Irick
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April 28, 2023

Mike Rios in the service Dept is great. They know how to service my Q. More

by bruce71349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 28, 2023

Mike Rios goes over & above & always makes sure my car is taken care of. He is very helpful & caring. More

by Taylorschild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2023

Knowledgeable and courteous staff, extremely professional, dealership was very clean and comfortable while waiting for my vehicle. I will continue to do business with this dealership. More

by davidbundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 23, 2023

JB and Rob were awesome really appreciate the deal we got at Coulter Infiniti professional and made the car buying experience pleasant. More

by ryanr719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Fones Finance , Paul Roberts, JB Thornhill
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Apr 23, 2023 -

ryanr719 responded

Phenomenal experience from start to finish

April 20, 2023

Very courteous and professional service. None of my questions went unanswered. Thanks to all who assisted me. More

by reinaldoalicea26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Roberts
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April 19, 2023

Professional, knowledgeable staff. Nice facility, clean. Service representative kept me informed of progress on my vehicle. More

by davidbundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 18, 2023

Cuz they kept me hanging for 2 weeks and I still haven't gotten a car More

by sandy020661
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nader's , Derrick Irions
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Apr 18, 2023 -

Coulter INFINITI responded

Hello Sandy, I wanted to thank you for your review. Please keep in mind we have tried literally a dozen banks and they have all declined your application. We have not forgotten about you. I know Derrick and Nader are trying hard to get you a vehicle. As it stands right now, our hands are tied because of your credit. We will continue to try, that is my personal guarantee! Thank you, Henry Rivero

Apr 18, 2023 -

sandy020661 responded

Direct has been great Nader only talked to me once would of been nice if Nader would of kept me updated direck was awesome

Apr 18, 2023 -

Coulter INFINITI responded

We will keep you updated if anything changes Sandy.

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