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Coulter INFINITI

Mesa, AZ

4.8
503 Reviews
Coulter INFINITI, the east valley’s premier INFINITI Dealership is proud to be part of the Coulter Family of auto dealerships. For over 100 years the Coulter name has stood for quality, value and service for tens of thousands of Arizona luxury car buyers. Our experienced sales staff is available daily to answer your questions and make sure you find the INFINITI or quality pre-owned vehicle that’s perfect for you. Our Finance Department will make the car buying process as straight forward as possible so you can get on the road in your new INFINITI. 100% of Coulter INFINITI staff technicians are certified mechanics who have completed rigorous Infiniti training programs to guarantee the best service for your INFINITI. Coulter INFINITI...Holding the Keys to Luxury!
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6225 E Test Drive

Mesa, AZ

85206

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Showing 503 reviews

December 28, 2023

Service advisor is friendly and helpful. However, in my most recent experience, the technician misdiagnosed a coolant leakage issue to the water pump instead of the AC. If I didn’t get a sec More

by wangolian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Coulter is great. Make sure to see Sierra when you go in for maintenance. She’s the best! More

by Kasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Atkins
December 22, 2023

Accurate and fast work. I dislike being told how many words must be included in the review. More

by etaxin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Scott gives me super service. The dealership is #1 for customer care. That's the reason I have been going there for over ten years. They fix every issue and it's quality work. More

by forbes1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Toby was extremely helpful in getting my alignment looked at as well as scheduling my oil changed and getting my water pump replaced. More

by Crespo624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

I needed a quick repair on a leaky water hose and an oil change. I called on a Saturday after they had already closed for the day and by the time I woke up on Monday morning (5:30am), Mike Rios had already More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Stoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

My car was in for service and your agent was customer oriented, professional and knowledgeable. I was also kept informed of the progress throughout the process. Thank you for a good experience More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Shirley responded

Mike Rios provided excellent service

November 30, 2023

This dealer is time conscious and completes the work as expected. Thank you for taking care of my car. More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayana Sandoval
November 27, 2023

Coulter Infiniti has always been the best of the best. Their service department has always treated me great. More

by Roood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2023

Excellent customer service…. Mike Rios is always very helpful!! Would highly recommend this dealership for service More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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