Coulter INFINITI

Peter was very helpful in helping me find the perfect QX80 for me. He was also very knowledgeable and has still been helping me with my questions about things on the vehicle even though I purchased 2 wee QX80 for me. He was also very knowledgeable and has still been helping me with my questions about things on the vehicle even though I purchased 2 weeks ago. Highly recommend Peter for your next purchase at Coulter Infiniti. I’m not big on leaving reviews but I feel Peter did such a great job that he deserves this rave review. Thanks again Peter!!! More

I'm 65 years old and have bought dozens of cars over the years and this dealership is the WORST I have ever dealt with! I lived in AZ for many years but moved to Texas a few years ago. We still have clients years and this dealership is the WORST I have ever dealt with! I lived in AZ for many years but moved to Texas a few years ago. We still have clients in AZ and I wanted to buy a new Infiniti and Coulter has one on their lot that we would like. I was very specific about getting a price from them because this was all over email. I specifically ask them if they would match another dealers price and they said yes they could match it. I specifically said before I filled out a credit application that I didn't want any surprises with dealer add's to the pricing. He said no there would not be any but the fees were not negotiable. I filled out the credit app and was approved and I was ready to give them a deposit and looked at the contract and there is a "fee" for dealer prep of $1995 that includes Tint, paint and interior protection, door and cup guards. Also there was another charge for a "Key Fetch" for $499 for losing my key fob. That is $2494 of dealer adds that they put into the contract! Coulter Infiniti needs to understand the word FEE has a definition of a service (not products) and totally mislead me. We all know that inquiries are not good for your credit and that is why I was so specific on my request. STAY AWAY FROM THIS DISHONEST DEALERRSHIP! More

Great service at this infinity dealership location. I had no issues and everything was explained well. I had no issues and everything was explained well. More

I arrived for my appointment and was met within 5 minutes! Hot coffee was available and before I knew it I was on my way! Everything was perfect! minutes! Hot coffee was available and before I knew it I was on my way! Everything was perfect! More

Everyone is friendly and helpful. I always feel comfortable and taken care of when servicing my car. Thank you! I always feel comfortable and taken care of when servicing my car. Thank you! More

Excellent service. Always professional and thorough in the inspection and recommendations. High integrity and follow through. Always professional and thorough in the inspection and recommendations. High integrity and follow through. More

Outstanding service on my Infiniti QX 60 and great customer service from Scott my service rep. customer service from Scott my service rep. More

Every experience I have had from the sale to the regular maintenance has been nothing short of a delight. I would recommend them any time. Mike Rios in service is wonderful. maintenance has been nothing short of a delight. I would recommend them any time. Mike Rios in service is wonderful. More

Always professional and they get the job done correctly the first time. Scott, my service advisor, is great to work with and very knowledgeable the first time. Scott, my service advisor, is great to work with and very knowledgeable More

Jose from the service department was friendly, has great communication, and transparency. He appeared genuinely concerned and helpful! communication, and transparency. He appeared genuinely concerned and helpful! More