Coulter Cadillac Buick GMC

John Harrell and the Coulter team are the best. He is the happiest I've ever met.This is my 8th lease from Coulter and my second lease from John. On a scale of 1 to 10, John's a 20. He found me the perfect c happiest I've ever met.This is my 8th lease from Coulter and my second lease from John. On a scale of 1 to 10, John's a 20. He found me the perfect car, even more than I was expecting. He worked out the numbers, and once again exceeded my expectations. We agreed on the price then I went back to my office for a couple of hours while he took care of prepping the car and the paperwork. It was that easy. He even offered to deliver the car and paperwork to my office. He very patiently showed me how to work all of the car's controls and nav system. I left a very satisfied customer who got great car and a great deal and the very best service ever. By the way, he is sending someone to my home tomorrow to program the car's garage door opener. More

This is our sixth Cadillac and even though this turned out to be an after hours closing,no one rushed the proceedures. Our salesman Joe Sparks was very pleasant and gave us accurate answeres to all of our out to be an after hours closing,no one rushed the proceedures. Our salesman Joe Sparks was very pleasant and gave us accurate answeres to all of our questions. In 1992 on a vacation trip our Cadillac needed service and Coulter went out of their way to squeeze us in and get us on our way quickly. They made a big impression on us then and did the same last night! More

John went above and beyond what was required to keep me advised of the status of my car during it's time in your dealership for repairs. I was advised of other repairs that were recommended. advised of the status of my car during it's time in your dealership for repairs. I was advised of other repairs that were recommended. More

My first search for a different vehicle was thru the internet as I absolutely hate car shopping & dealerships!!! Glenn contacted me thru email-did not waste any of my time, not only making sure the vehi internet as I absolutely hate car shopping & dealerships!!! Glenn contacted me thru email-did not waste any of my time, not only making sure the vehicles I was interested in were available, he set up an appointment and honored it! Glenn's priority was for me to get the best deal for my money, not the most expensive window sticker. I am very pleased with both the Enclave I chose, and the customer service. Glenn has since then helped me figure out some of the features the vehicle has, and has also made sure I was happy with the purchase. I truely feel this dealership is interested inextending excellent customer service with great employees to exicute the plan! I definitely would reccommend Coulter & Glenn Heiser to anyone in need of a automobile. More

I brought my car in for warranty work as recommended by the members of Arizona Corvette Enthusiasts where Ed is a member. The whole exprience was great since Ed went the extra step to orientate me on thier the members of Arizona Corvette Enthusiasts where Ed is a member. The whole exprience was great since Ed went the extra step to orientate me on thier proceedures for handling customers cars, then he kept me updated on the progress of my repair. When Ed had access to ACE he always kept our membership updated on parts and service that Coulter Cadillac could provide, and since he spent the time to help when needed many members still recommend Coulter Cadillac when someone asks. But now with Ed's limited access to ACE there are less recommendations everytime. I will return to Coulter Cadillac for my automotive needs in the future, with employees like Ed there it changes the whole dealership experience into something to look forward too. More

Robert Isbell was extremely helpful. My family and I were on vacation when my truck started to struggle when starting the engine. We took it to a GMC dealership and one service repair shop. Neither pl were on vacation when my truck started to struggle when starting the engine. We took it to a GMC dealership and one service repair shop. Neither place was able to diagnose or fix the problem. We immediately took it to Coulter Cadillac when we got home. The dealership and Robert identified the problem, communicated efficiently, and fixed it all very quickly. I appreciate the time and effort! More

I was searching for a larger car for me and my daughters. I located one over the Internet which was posted by Glenn at Coulter. When I arrived at the dealership, I met Glenn and was surprised that the typi I located one over the Internet which was posted by Glenn at Coulter. When I arrived at the dealership, I met Glenn and was surprised that the typical "car salesman" techniques were not exhibited. Glenn was very respectful of my space and did not hover at all while I looked at the car. He didnt pressure me which went far, in fact, I left the dealership that day and there was no high pressure promises about the car. I eventually purchased the car and would certainly give them first choice when I am in the market for another vehicle. The dealership personnel were professional and am very satisfied. More

This was one of the most pleasurable experiences I have had at a car dealership. Glen is an absolute professional. He is very friendly, knowledgeable, and no high pressure. He willingly addressed some mino had at a car dealership. Glen is an absolute professional. He is very friendly, knowledgeable, and no high pressure. He willingly addressed some minor issues with the car I purchased before I purchased it. More

The service department was extremely friendly and always kept me aware of what was going on with my vehicle. I recieved phone calls with what needed to be done and professional recomendations for repairs. kept me aware of what was going on with my vehicle. I recieved phone calls with what needed to be done and professional recomendations for repairs. More

Probably the best experience ever for myself buying a car. Glenn Heiser is a real professional. He was courteous, knowledgeable, and not pushy. He was there to assist me in my decision. I would definite car. Glenn Heiser is a real professional. He was courteous, knowledgeable, and not pushy. He was there to assist me in my decision. I would definitely consider Coulter for my next purchase. More