Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coulter Cadillac Buick GMC
Phoenix, AZ
2,123 Reviews
Coulter Cadillac Buick GMC is a third generation, family owned and operated dealership and is the oldest Cadillac dealer in Arizona. Selling and servicing Cadillac’s since 1923. As a 16 year winner of the distinguished Mark of Excellence "Platinum Performer" award, we promise the best purchase and service experience anywhere. Our company has sold and serviced more Cadillac vehicles than any dealership in Arizona, and ranks in the top 50 in the U.S. There is a reason why Coulter Cadillac-Buick-GMC remains the dealership of choice for three and four generations of luxury car buyers: Coulter employees are dedicated to making every customer a part of the Coulter family for their car-buying life.
We invite you to come to our dealership and let the Coulter team show you the way the car-ownership experience is meant to be. We believe everyone deserves to enjoy the Coulter experience. No matter where you live in the valley...Phoenix, Mesa, Tempe, Gilbert, Scottsdale, Sun City or Sun Lakes...and all points in between...we're just minutes away!
Coulter Cadillac-Buick-GMC. A name you can trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,123 reviews
November 10, 2010
I purchased a used GMC Yukon XL Denali in December 2009. The vehicle had a bench seat 2nd row and I was looking for Captain's chairs. I asked the salesman (Eddie) if those seats could be switched out for t The vehicle had a bench seat 2nd row and I was looking for Captain's chairs. I asked the salesman (Eddie) if those seats could be switched out for the Captain's chairs and he said no problem. It took over six months and multiple calls and emails to finally have the seats switched. When they were done, we noticed that they were the wrong seats. They fit the vehicle, but did not match the rest of the seats. It is now November 2010 and the seats are still not correct. We have tried contacting every manager possible to no avail. They keep promising to take care of the issue, but it has been almost a year. Don't agree to anything that this dealer promises you because they are not honest and don't care about their customers. More
by gchristakos1
Employees Worked With
Edward Minogue and Tom Iles
Helpful March 23, 2006
I took my car there b/c a piece was hanging under the car. They took it back and he called me hours later telling me there is a problem. He said the technician pierced one of the hoses leading to my airc car. They took it back and he called me hours later telling me there is a problem. He said the technician pierced one of the hoses leading to my airconditioner and now I had to pay $300-350.00 to pay for it. I asked why I would be responsible, he said, "The technician could have never known he would have pierced the hose when he fixed the piece. I tried contacting the Sales Department Manager: Jon Thorne but no one called me back. Now I am going to contact the General Sales Mgr: Robert D. Lund and the BBB. More
by carmenstroud
Employees Worked With
Bruce Irving
December 17, 2004
Excellent dealer with excellent service. The service writers are great but the general manager Mr Tony Komadina is an unkind, mean spirited man. That shouldn't discourage you however, as the experience writers are great but the general manager Mr Tony Komadina is an unkind, mean spirited man. That shouldn't discourage you however, as the experience is far better than at Lund Legends or Kachina. More
by drsantos
