Coulter Cadillac Buick GMC

My salesman, Bill Durst, was above and beyond on getting me in to my new electric Cadillac. Great guy and easy to work with. Will use Bill on my next purchase! me in to my new electric Cadillac. Great guy and easy to work with. Will use Bill on my next purchase! More

Billy made it so easy to buy a car and he understood my needs. I will use Billy again buying a car in the future. needs. I will use Billy again buying a car in the future. More

Tim has been nothing but a great service provider with top notch customer service. I’ve had a couple issues with my Sierra and he had them fixed under warranty, no questions asked & back on the road in no top notch customer service. I’ve had a couple issues with my Sierra and he had them fixed under warranty, no questions asked & back on the road in no time. 10/10 recommend. PS- bring 6 bucks with you for the cafe. Best deal in town. More

Our new vehicle was just delivered and the whole buying process couldn’t have been better. Michael and everyone else we spoke with at the dealership we’re very helpful and made our out-of-state purchase v process couldn’t have been better. Michael and everyone else we spoke with at the dealership we’re very helpful and made our out-of-state purchase very easy. More

Worse service department: Wed, Oct 23: dropped off XT4-2 X for same reason: tick, tick in dash...car is only a month old Told service adviser Hodder rode trip to souther AZ planned for the next day. No lo X for same reason: tick, tick in dash...car is only a month old Told service adviser Hodder rode trip to souther AZ planned for the next day. No loaner available so sent to Enterprise; rental was far below standard of an XT. Morning of 24th, called Hodder requesting authorization for rental upgrade; promised a call back, never got it. Cancelled a double birthday celebration because rental not suitable for over the road trip. Friday, October 25th Hodder again ignored VM requesting repair update status. Monday, Oct 28th: Text notification car is ready for pick up; not even courtesy of a phone call. At pick up questioned Hodder why he had not returned phone call or VM let alone not made a personal call advising car ready for pick up; he just ignored questions. Good customer service!! Sept 25th, day of sale; sales person, Juan Medidna, along with GM, Paul Glans expanding how important the customer is...ha, ha An email to GM Glans on Friday the 25th elicited a phone call from him on vacation in Jackson Hole WY. No apology for trip cancellation or not getting a rental upgrade. Just a request that in the future for better service to deal directly with him. Would think that a Cadillac dealership that has been in the Valley as long as Coulter customer service standards would be higher. That's the last Coulter Cadillac will see of us!!! More

I purchased a vehicle from them as an out of state buyer. They made the process very smooth. The finance department was efficient and informative. Our salesperson Cody was the best! He was attentive and answ They made the process very smooth. The finance department was efficient and informative. Our salesperson Cody was the best! He was attentive and answered all of our questions quickly. As a remote buyer that really helped the process. More

This dealership made our buying experience awesome. Bill was an excellent salesperson, he didn’t pressure us but gave us great information and was easy to work with. Love my deal and this dealership. W Bill was an excellent salesperson, he didn’t pressure us but gave us great information and was easy to work with. Love my deal and this dealership. We will definitely go back. More

I bought a vehicle here for the first time in 2022 and there's a reason I just got my next one from there today. Actually, many reasons. Every single person that I have worked with at the dealership is on there's a reason I just got my next one from there today. Actually, many reasons. Every single person that I have worked with at the dealership is on the ball. From sales to service to management, literally-it's everyone that made me want to come back. 5 stars isn't enough and I am not exaggerating, which is why I send all of my friends here. I appreciate everyone's hard work and dedication there to take care of customers, it's certainly a lost art these days. They make the buying process so incredibly easy. Thank you to everyone at Coulter. Sam Mendoza, Wes Pogue, Roberto Garcia, Paul Glans, Onan Tabardillo and anyone I missed (which I did and I apologize). More