Coulter Cadillac Buick GMC

The service was great! All of the staff who assisted us with our purchase were friendly and patient. The total transaction was fast and well organized which allowed our buying experience to go smoothly. with our purchase were friendly and patient. The total transaction was fast and well organized which allowed our buying experience to go smoothly. We will recommend this dealership to family and friends. Thanks! More

My wife and I couldn't be more pleased with our buying experience at Coulter with much, if not all, of the credit due to the incredibly easy, pressure-free and accommodating process we went through buying experience at Coulter with much, if not all, of the credit due to the incredibly easy, pressure-free and accommodating process we went through with Glenn Heiser, our Sales Consultant. Glenn took the time up-front to truly understand what it was that we were looking to get from our purchase (size, family needs, mileage, maintenance, etc) and what we had to work with in regards to a trade, down payment, monthly budget, etc. He then offered up a number of different alternatives that were all close to the deal points that we had discussed without any of the haggling and unnecessary negotiations that we had been tainted with in prior experiences at other dealerships. Glenn is very friendly and we never felt overwhelmed or intimidated by the situation or experience. Mike Kemp continued the high level of satisfaction with his run-down on the Financing end that made it all very easy to understand, with no hidden fees, unexpected costs or salesmanship in trying to get us to up-buy to anything that hadn't already been discussed with Glenn. We would definitely recommend this dealership and Glenn in particular to anyone that is interested in buying a new or used car in the future. Melanie and Rich Gallagher More

My husband and I were looking to buy a used car but we stopped at Chapman Chevrolet. We had a bad experience and we were sharing this with our cousin Horace Romero. He mentioned that Coulter was the best stopped at Chapman Chevrolet. We had a bad experience and we were sharing this with our cousin Horace Romero. He mentioned that Coulter was the best place to buy a vehicle. We questioned this because everyone feels the same about the company they work for. Anyway, he shared his experience and the loyalty of the sales agent and how each vehicle is inspected 100%. We decided to visit Cadilla Coulter and Bill was amazing. He valued our time and he appreciated our business. He also listened carefully and helped us find the right vehicle. The good news is that we left the lot with two vehichles and not just one. As for Rick, he was valued our time and completed the finance portion quickly. I will recommend this location to others as the service was GREAT! More

We stopped in on our way to lunch and spoke with Bill Jurczak at the used car lot. He was very helpful and knowledgeable with information on the various cars present . When we told him we were looking Jurczak at the used car lot. He was very helpful and knowledgeable with information on the various cars present . When we told him we were looking for a new vehicle he offered to take us across the street and show us the inventory of the GMC Terrain. We told him we would stop back at another time. He probably thought we would never come back. After lunch we called him that we were headed back. We met him in the showroom and he took us up to see the vehicles. He was very courteous and applied no high pressure. Our experience with car salesmen has been that of high pressure, but this was pleasant. We found the vehicle we wanted and in a short time did a test drive.. The process of doing the paperwork was a breeze compared to past experiences. Debbie Niles typed up the financial paperwork and Bill completed the preliminary paperwork. We were done in a short period of time, so unlike car purchasing in the past. The dealership was clean and everyone was friendly. The car was taken back for cleaning, etc and the wait was not too lengthy. The waiting area was also clean and personnel friendly. Overall this was the best experience we have had buying a vehicle and will recommend this dealership to friends. More

THANK YOU, THANK YOU, DEBRA NILES FOR GIVING ME THE CHANCE TO BUILD MY CREDIT UP WITH MY 2007 DTS CADILLAC, IN 2009,WHEN YOU GAVE ME A LOAN THROUGH CENTRAL PHOENIX ACCEPTANCE. I CAME BACK TO YOU WANTIN CHANCE TO BUILD MY CREDIT UP WITH MY 2007 DTS CADILLAC, IN 2009,WHEN YOU GAVE ME A LOAN THROUGH CENTRAL PHOENIX ACCEPTANCE. I CAME BACK TO YOU WANTING TO SEE WHEN I COULD TRADE, [NOT EXPECTING ANY THING] AND YOU GAVE ME THE SUPRISE OF MY LIFE OF TELLING ME I HAD GOT EXCEPTED AT 3.9 % WITH WELLS FARGO BANK, AND YOU PUT ME IN WHAT I WAS HOPING FOR, A BEAUTIFUL LACROSS, AND YOU CALLED IN DUREEN OLSEN TO GET EVERYTHING READY AND TO HELP ME, WOW DID SHE!!!!! SHE IS GREAT, SHE WAS A BLESSING, VERY HELPFUL, AND I JUST CANT SAY ENOUGH ABOUT HOW WELL SHE TOOK CARE OF MY NEEDS AND WANTS IN A CAR ALSO.. THESE 2 LADIES MADE ME FEEL VERY SPECIAL AND I AM SO EXCITED TO KEEP DOING BUSINESS WITH COULTER CADILLAC IN THE FUTURE !!!!! SHIRLEY HARSHBERGER PRITCHETT... More

My initial contact with Glenn was via the internet as I was researching vehicles. He was very responsive and supportive of any questions, and in setting a time for me to visit the dealership due to my sch was researching vehicles. He was very responsive and supportive of any questions, and in setting a time for me to visit the dealership due to my schedule being a moving target sometimes. Working with Glenn face to face was no different. In fact, he was the type of person that you have an immediate comfort level with. Most people know that buying a car takes time, but regardless of other customers being there, the pace of paperwork and the necessary "to do's" was certainly adequate. I have and will continue to recommend Glenn at Coulter to anyone that will listen. Thank you, and I appreciate your time. Jeff More