
Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Being a lady buying a car can be a stress filled experience, but my recent visit to Coulter Cadillac was wonderful. My sales person, Glenn Heiser, walked me through the entire process. His knowed experience, but my recent visit to Coulter Cadillac was wonderful. My sales person, Glenn Heiser, walked me through the entire process. His knowedge and professional approach help me make the purchase with ease. After the purchase, I was introduced to Michael Kemp, the Finance Director. He worked very hard, and got me an affordable loan. He was great. I left the dealership with a beautiful car, and I would deffinately recommend this dealership to friends and family. More
Roger was great and very easy to work with throughout the entire transaction. He communicated very well over the phone and via text message. Lindsey was also very easy to do business with on the financing si entire transaction. He communicated very well over the phone and via text message. Lindsey was also very easy to do business with on the financing side of the transaction. I would highly recommend this dealership to any and all who were to ask me. More
After purchasing two Cadillacs in past two years from Dean Cooper, it was a no brainer to seek his assistance when shopping for a new GMC truck. As in the past, he again today made this a very pleasant e Dean Cooper, it was a no brainer to seek his assistance when shopping for a new GMC truck. As in the past, he again today made this a very pleasant experience and explained every option available on my purchase. From understanding controls to ensuring Onstar was all transferred from my old vehicle, he was awesome. He further introduced us to Mike Kemp who took time to explain all warranty's available while not being pushy or over selling. Kind and caring just as Dr. Dean was. Great place to buy a car or truck. More
Tom called about 45 minutes before our appointment time and arrived exactly on time. He quickly assessed the problem and resolved the issue successfully. He left me a card with instructions to call for ser and arrived exactly on time. He quickly assessed the problem and resolved the issue successfully. He left me a card with instructions to call for service at any time and and was very efficient and pleasant. His manner and approach leaves me with a comfortable feeling about calling for assistance and that the willingness to assist is sincere not merely sales hype. More
My son was in a car accident. It was a very stressfull situation. Coulter Collision handled all of our needs with kindness and professionalism. The customer service was top- notch from every employee we c situation. Coulter Collision handled all of our needs with kindness and professionalism. The customer service was top- notch from every employee we came in contact with. Most people are understandably leery when dealing with insurance companies and car dealerships, but I would reccomend the gang at Coulter to anyone. Thank you for all the help! More
Allen was great to work with, he made this lease experience very pleasant. he answered all our questions and if he didn't know the answer he would look it up and get back to us in a timely manner. experience very pleasant. he answered all our questions and if he didn't know the answer he would look it up and get back to us in a timely manner. helpful and calm making my husband less stressed. More
My wife and I contacted Paul Glans, New Car Sales Manager at Coulter Cadillac by phone about a new car. He got back with us promptly with all the information we requested. I had many more questions on diff at Coulter Cadillac by phone about a new car. He got back with us promptly with all the information we requested. I had many more questions on different options. He looked into them and got right back with us. He was able to get the car we wanted it within a day. I could not believe how good the pricing was after doing my research on the internet and on the phone. My wife was very suprised that it all happened so fast. I'm in the business as well and so she knows how smoothly it tends to go. We were both very excited! When showed up to pick up the new car we where greated by Allen Hall, the Sales Consultant that showed us our new car and went over all the amazing features of our new CTS-V wagon. We then were introduced to Mike Kemp, the person that was going to do all our final paperwork. We sat down and he had it all ready, typed and ready to sign before we had even got there. He went over in great detail on what everything meant and wanted to make sure we were very clear on what we where signing. Made the whole process very clear and comforting. Thank you Mike! Allen was ready to go over the car with us... Boy was he ready! He went over every fine detail to make sure that we knew anything and everything on how the car worked. I don't think there is anything he didn't know about the car. He has since called to check and see if we needed anything or forgot anything about all the details he went over. Thank you Allen. We were in and out within a hour and a half. It sure went by fast. I had a grin from ear to ear when it was time to drive off in the new car. This was such a amazing experience. Thanks you Paul, Allen and Mike. More
This is our second experience purchasing a car through Coulter family of dealerships, and we are thrilled with the excellent customer service and service departments. We have a new Nissan, and a used vehi Coulter family of dealerships, and we are thrilled with the excellent customer service and service departments. We have a new Nissan, and a used vehicle - both excellent buying experiences, great dealerships! More
We went in to buy a used Cadillas SRX, we found exactly what we wanted. Sales Team (Bill Jurczak) was excellent. He was knowledgable and really listened to what was imnportant to us. Worked on our behal what we wanted. Sales Team (Bill Jurczak) was excellent. He was knowledgable and really listened to what was imnportant to us. Worked on our behalf to get a fair price. Will definately go back , great dealership. More
Marty Katz and the other personnel were very professional and friendly every time we visited their dealership.....we could not have been happier to find the car we wanted on our third visit! and friendly every time we visited their dealership.....we could not have been happier to find the car we wanted on our third visit! More