
Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Dean is both professional and friendly. We trust him in all things and would be happy to call him a friend. This is our second purchase from Dean and we would definitely seek his advice any time in the fu all things and would be happy to call him a friend. This is our second purchase from Dean and we would definitely seek his advice any time in the future. More
I bought my first car last year from Debbie Niles last year but needed something much bigger after the recent arrival of my twins. I again worked with Debbie and this time Taj Linzels as well. I can't s year but needed something much bigger after the recent arrival of my twins. I again worked with Debbie and this time Taj Linzels as well. I can't say enough about my experience...it was outstanding once again. Taj is exceptionally knowledgeable, professional and just generally kind. At no time did I feel pressured and he even helped hold babies while I was making my decision... you don't get that customer service anywhere else! I highly recommend asking for Taj if you are considering a new purchase. And, Debbie is just outstanding...she has a way of taking the fear and stress out of discussing finance that would put anyone at ease. I can say she has become a good friend and gives genuine direction and advice that suits your particular situation. I love my 2013 Buick Enclave-its the perfect combination of safety and luxury. The entire team at Coulter is truly the best! More
I drove to Coulter to take a look at their inventory of Cadillac Escaldes because Coulter has a good reputation for quality and professionalism. I was surprised to also discover that they had just the Esca Cadillac Escaldes because Coulter has a good reputation for quality and professionalism. I was surprised to also discover that they had just the Escalade ESV that I was looking for and at a great price. What's more, the price included a 4 year bumper-to-bumper warranty. But the best part of the whole experience was how easy it was to buy this car. I never felt pressured once. My salesman, Bill Jurczak was a pleasure to deal with. Even Rick Baena, the Business Manager, who was the finance guy, made that part easy as well. I kept waiting for the add on pressure from Rick to buy something that I didn't want or need, but it never came. After spending less time than I have ever spent in a car dealer before buying a car, I simply drove away in an immaculate, like new, 2010 Cadillac Escalade that I love. Thanks Bill, Rick and the entire Coulter team. Clark Hansen, N.M.D. More
Allen Hall is absolutely the best informed and most helpful vehicle sales person in the business. And I should know because I have bought or leased from or through him a number of times over the years helpful vehicle sales person in the business. And I should know because I have bought or leased from or through him a number of times over the years. He treats you as a friend, not a sale. This is also the culture at Coulter Cadillac. More
Sales person was patient and not pushy, timely delivery of car and garage door opener activation. Finance department was okay, on a personal note I am not comfortable around any loan personnel. of car and garage door opener activation. Finance department was okay, on a personal note I am not comfortable around any loan personnel. More
We worked with Allen Hall at Coulter Cadillac, Buick, GMC. His response to our needs, his attention to detail and over all experience was outstanding. Totally trust his recommendations. I have referre GMC. His response to our needs, his attention to detail and over all experience was outstanding. Totally trust his recommendations. I have referred friends to him. More
I needed a donut spare tire, and Jim was the only person in the valley who could help me. I had called Power road Buick and they directed me to a "scrap yard". Called AZ Auto parts, and they left me on ho in the valley who could help me. I had called Power road Buick and they directed me to a "scrap yard". Called AZ Auto parts, and they left me on hold for over 20 minutes, and didn't have a tire! Went online, and found one for $300...it's a 12 year old car...I can't afford that! But my friend Linda knew exactly who to call; Jim! I was horrified at how dirty my car was and Jim never blinked an eye! He and the mechanics treated me like a queen...then He WASHED MY CAR! If I could afford a Cadillac, I would never go anywhere else! Thank you Jim, for restoring my faith in humanity! What a great person Coulter has working for them! More
This dealership and its associates went above and beyond to accommodate my needs. They were patient, flexible, kind, generous, informative, respectful, and had only one interest in mind--to provide excelle to accommodate my needs. They were patient, flexible, kind, generous, informative, respectful, and had only one interest in mind--to provide excellent service and a pleasant experience. I had been shopping for weeks for a new car, and thankfully was directed to Coulter by a friend. They expertly guided me in the process and had no preconceived bias or judgement about who I was or what deal I would make. As a woman shopping by myself, this was not only refreshing but the complete opposite experience from the 10+ dealerships I had visited prior. In the end, I selected a make/model outside of their inventory, but would absolutely go there first for my next vehicle just to have the experience of being a Coulter customer. One added bonus of the experience is that they educated and inspired me to get more interested in the cars themselves, instead of just shopping for one that would fit my needs. I have a bit of regret that I didn't choose the ATS sedan just for the ride. More
After seeing an accident on the way home from work, I immediately knew that I needed my daughters and wife in a bigger car. I contacted Allen Hall at Coulter to see if he had any suggestions. He worked h immediately knew that I needed my daughters and wife in a bigger car. I contacted Allen Hall at Coulter to see if he had any suggestions. He worked hard to get me the exact car that met my family's needs. Throughout the entire process he was professional, exceedingly helpful and went above and beyond what was expected for customer service. I usually hate the process of buying a car due to the length and demeanor of sales people. My experience with Allen Hall was the exact opposite. I would recommend anyone when buying a vehicle to go to Coulter Cadillac and use Allen Hall. He is knowledgeable and will find you the perfect car for your needs. More
Each of these gentleman worked with me to get me into an excellent car. They really care and are not your typical car dealership. There was an ease in purchasing a vehicle I wanted for a price I was happy w excellent car. They really care and are not your typical car dealership. There was an ease in purchasing a vehicle I wanted for a price I was happy with. No on going haggling leading to irritable, impatient compromises. Even after purchasing the vehicle they contact me to see how everything is going as well as solve concerns and issues that arose afterwards. They are great and I would recommend them to everyone! More