Coulter Cadillac Buick GMC

Love my Cadillac!!! My husband and I just purchased our third Cadillac from Allen Hall. We wouldn't go anywhere else for our Cadillac! His customer service and knowledge My husband and I just purchased our third Cadillac from Allen Hall. We wouldn't go anywhere else for our Cadillac! His customer service and knowledge of the product is the reason why we keep coming back. He is genuine in his appreciation for the Cadillac product and it shows. Allen is very detailed and organized and makes sure you are completely satisfied with your purchase and that you are familiar with the features of the car. We also had the opportunity to meet and work with Debbie in Finance this visit. She was helpful and organized too! Had all the paperwork ready when we walked in. All in all it was a great buying experience. We will be back for our next Cadillac in a few years! More

Great job Coulter!! I'm a Sr. Manager leading an organization of over 250 IT professionals for a one of the biggest companies in the world and I'm very focused on custome I'm a Sr. Manager leading an organization of over 250 IT professionals for a one of the biggest companies in the world and I'm very focused on customer service because that's my business. As much as I liked my 2004 Silverado, and given my toys (that need hauling), I knew it was time for an upgrade. I set my eyes on the new GMC Sierras. I visited dealerships in Tucson and Phoenix and dealt with a lot of sales representatives that didn't seem (or want) to understand what I wanted and made little attempt to do so. I was a bit dejected and started looking online. I used the 'Trade in Tool' that Coulter provides to see what the value of my 2004 would be. Shortly after that I was contacted by Glenn Heiser who indicated that he'd seen my inquiry and he'd like to talk with me and about what I was looking for. At first I was a bit apprehensive, but I called Glenn back and it was immediately obvious that he was much more knowledgeable than all the other sales representatives I had dealt with at other dealerships. Most importantly HE LISTENED and understood what I was looking for. I met with Glenn down at Coulter and he took me through all the on-site inventory trying to see if there was anything that met my requirements. Glenn had the insight to know that I really was not going to find what I wanted in stock and that the only way I'd be happy is if I custom ordered what I wanted. Glenn was very patient and took me through the full process of ordering a custom vehicle. He expertly answered every question I had from the time I ordered the vehicle to the time I picked it up! Besides that he politely dealt with my continual calls for status as to when my vehicle would be delivered. Glenn also introduced me to the Service Manager whom was also very polite and friendly. I'm ecstatic with the vehicle but more importantly I think of Glenn as a friend!! More

Purchase of 2007 Cadilliac Escalade This is the third car that I have purchased from this dealership. The staff make it a great experience, they even make it fun to purchase a car from t This is the third car that I have purchased from this dealership. The staff make it a great experience, they even make it fun to purchase a car from them. If you want a hassle free experience then this the dealership for you. The staff are knowledgeable and very helpful which helps you during the whole purchasing process. I would recommend this dealership to anyone who wants a great experience when purchasing a car. Sincerely, Nicholas Brown More

Bill Jurczack Excellent Service Bill was friendly and knowledgeable in helping me find exactly what I was looking for. I am enjoying my 2014 Cadillac ATS. From looking to purchase Bill was friendly and knowledgeable in helping me find exactly what I was looking for. I am enjoying my 2014 Cadillac ATS. From looking to purchase to service provided after buying Bill was supportive, Thank You. More

Allen Hall My family and I have purchased at least eight Cadillacs from Allen Hall over many years. He really listens to his clients and their needs, searches a My family and I have purchased at least eight Cadillacs from Allen Hall over many years. He really listens to his clients and their needs, searches and locates the perfect car, orients the client to all of the amenities the car offers, and never pressures the potential buyer! I wouldn't buy a car from anybody except Allen. He's never let us down; and, I highly recommend him!!! More

Customer Experience This was a third party lease that Coulter Cadillac handled for my company. They were very cooperative with the transaction and my sales person was te This was a third party lease that Coulter Cadillac handled for my company. They were very cooperative with the transaction and my sales person was terrific. Allen Hall was very gracious, warm and informative and treated me as a very special customer. It was my best experience with this particular dealership. More

More than satisfied Got a great deal on the exact XTS I wanted and more importantly, Bo Bell was amazing to work with. I have owned foreign luxury cars for the past 15 y Got a great deal on the exact XTS I wanted and more importantly, Bo Bell was amazing to work with. I have owned foreign luxury cars for the past 15 years and Bo and the rest of the team there have earned my business going forward. I recently purchased a new Jeep Grand Cherokee for my wife and we were stuck at the dealership for 4+hours while they got the paperwork squared away. Bo shot me a fair, no B.S. deal the first go around and when it came time to signing the paperwork, I was in and out in 30 minutes, which for a busy executive type, it important. Again, cant say enough about the service at this dealership. More

Another Great Experience I took my car into Coulter for an oil leak. Within an hour or so I got a call from Bill saying the car was done. He explained that the oil filter wa I took my car into Coulter for an oil leak. Within an hour or so I got a call from Bill saying the car was done. He explained that the oil filter was loose. The mechanic had tightened it and the car was as good as new. I should note here that unfortunately I didn't have Coulter do the oil change so they were not at fault. Even though we had not met, Bill was extremely professional and handled the problem in record time. GREAT JOB Bill! More

Purchase I travelled to Coulter Cadillac to view a car I saw listed on Craigslist. That particular car was not available but their inventory vehicles was subs I travelled to Coulter Cadillac to view a car I saw listed on Craigslist. That particular car was not available but their inventory vehicles was substantial and I was able to find the perfect vehicle for my needs. My salesman, Marty Katz, and the sales manager, Jeff, were willing to work with me to get me what I wanted. A very pleasurable shopping experience and would highly rate this car dealer with no reservation. More

Purchasing my Cadillac: I would like to take a few minutes of my time to express my experience with Coulter Cadillac. It was by far the best experience I have ever had with I would like to take a few minutes of my time to express my experience with Coulter Cadillac. It was by far the best experience I have ever had with any car dealership, and I'm not saying to be nice but because it's the truth. My wife and I drove over 100 miles from Tucson to look for cars in Phoenix and specifically Coulter Cadillac. As it was time to replace my '05 STS, we had seen that Coulter had a pre-owned CTS that met our requirements(seen on cars.com). When we arrived at Coulter we were greeted right away by Marty Katz, he was warm, friendly and personable, we had instant connection, it was like we were visiting our favorite Uncle Marty. Although we were saddened when Marty told us the CTS had sold just yesterday, he said that he had some other pre-owns that met our requirements. Marty was extremely knowledgeable and patient, he took the time to answer all of our questions and explained everything to our satisfaction. Marty made our experience of purchasing a car a real delight, from helping to sync my phone's bluetooth to the car, dealing with OnStar, showing me exactly what I needed to do to activate Sirius XM radio and getting me familiar with all the features of my new car. Outstanding job, I couldn't be more pleased. So once again, my sincere thanks to the entire team at Coulter (Paul and Mike too) but especially to Marty. I will certainly be back again when it's time to replace this Cadillac and will recommend Coulter to my friends and colleagues. Sincerely, Rick and Thalia Cunningham More