Coulter Cadillac Buick GMC

Used Car Purchase Dennis Starks did a wonderful job in assisting me with my used car purchase. I stopped by to check out GMC models and found a Cadillac Escalade that Dennis Starks did a wonderful job in assisting me with my used car purchase. I stopped by to check out GMC models and found a Cadillac Escalade that fit the bill. The processing was quick and the vehicle was checked over and detailed before delivery to me. I could not have asked for better customer service. Most of us are reluctant at visiting auto dealerships because of the sales hipe, but I did not experience this at all with Coulter. I will definitely be returning to Coulter for my next purchase, and of course, ask for Dennis Starks. More

Buick Enclave Allen Hall is the reason I bought from Coulter. He is the most knowledgeable car salesman I have ever felt with. The Buick is everything he said it wa Allen Hall is the reason I bought from Coulter. He is the most knowledgeable car salesman I have ever felt with. The Buick is everything he said it was. More

Great Personalized Customer Service Allen Hall was the reason I choose to purchase my GMC Terrain. The personal care with which he researched the best option for me and my auto needs was Allen Hall was the reason I choose to purchase my GMC Terrain. The personal care with which he researched the best option for me and my auto needs was very much appreciated. Allen was thorough in explaining the lease options and in reviewing the features of the individual models that I test drove. Allen, Paul Glans and Lindsay Coulter, all were instrumental in providing a great purchasing experience. My decision to purchase a vehicle at Coulter ultimatley came down to their great customer service and knowing that I would have a great service relationship to maintain my new investment. More

New car purchase We recently purchased our second SRX from Allan Hall. He is very detail oriented and ensures that you are completely satisfied. Allan and Paul Glans We recently purchased our second SRX from Allan Hall. He is very detail oriented and ensures that you are completely satisfied. Allan and Paul Glans provide impeccable service from the moment you begin looking to the completion of the purchase. We do and will continue to always recommend buying from Coulter and these two wonderful professionals! Thank you for making our car buying experience a refreshing one! More

Roadside Assistance Tom was very helpful when I experienced an unexpected flat tire. He arrived within is projected time frame and completed the work flawlessly. He was Tom was very helpful when I experienced an unexpected flat tire. He arrived within is projected time frame and completed the work flawlessly. He was very kind. Thank you Tom for your excellent customer service! More

Great Customer Service We pre-ordered the 2015 Escalade through Allen Hall. He was very thorough and always available to take my calls or emails. I never experienced anythin We pre-ordered the 2015 Escalade through Allen Hall. He was very thorough and always available to take my calls or emails. I never experienced anything but upmost consideration and helpfulness from him. More

Great Experience Ed Stralko was great with his prompt technical assistance in providing us with an extra key. My experience with Bo Bell was quick and painless. Ed Stralko was great with his prompt technical assistance in providing us with an extra key. My experience with Bo Bell was quick and painless. He is extremely professional and he was able to help me handle this matter in a very timely fashion. It was a wonderful experience overall. More

Easy and Fast The day started with a dead battery. I called Cadillac Roadside Assistance who pulled in Coulter. The technician arrived early, in a clean well marked The day started with a dead battery. I called Cadillac Roadside Assistance who pulled in Coulter. The technician arrived early, in a clean well marked vehicle. He was professional and considerate through the entire experience--a real template for "getting it right". More

Understood my priorities Bill is a skilled listener. He very quickly understood my priorities and identified vehicles that would fit my needs and budget. He was friendly and h Bill is a skilled listener. He very quickly understood my priorities and identified vehicles that would fit my needs and budget. He was friendly and helpful, and he worked hard to get me the best deal. I would use him again in a heartbeat! More

People, not just credit score number! Bo Bell, my sales rep and Mike Helm,, Finance Manager, went out of their way to help us get into our new lease. They could have easily denied us and Bo Bell, my sales rep and Mike Helm,, Finance Manager, went out of their way to help us get into our new lease. They could have easily denied us and sent us packing, but took the time to listen to our current situation, and help us get out from our 2007 SRX and into a Buick Verado and lowered our payment $125 month. Due to a medical disability which has kept me off work since Nov 2013 and hence, having medical bills sent to collections and having fell behind on some bills brought our credit scores down considerably. We needed to lower our monthly auto payments and with the help of Bo and especially Mike, going to the bank taking the time to explain our situation, the dealership was able to help us. It's so nice to be treated with respect, acknowledging we are good people, just having some "life situations" which we needed some help with. We were not just treated as someone with a "low score" and at first review branded as not going to be able to "make a deal with", and hence then treated with disrespect, and shown the door. This actual experience had just happened with the local Hyundai dealer days previously. So thank you Bo and Mike for recognizing our need for help and taking the extra time and effort to get it done! And wow, how much nicer is it to drive a Buick than a piece of Hyundai! More