Coulter Cadillac Buick GMC

great experience Bo bell an everyone at Coulter Cadillac were very helpful an polite made the experience a very pleasant I would tell anyone I know if they want th Bo bell an everyone at Coulter Cadillac were very helpful an polite made the experience a very pleasant I would tell anyone I know if they want the best service an most friendly sales people to visit Coulter cadillac More

Purchase of a new Cadillac Escalade-2015 Dureen Olson was my Sales Person and she is always a pleasure to work with on my vehicle purchases. Keep up the good work. Thanks again Dureen for a Dureen Olson was my Sales Person and she is always a pleasure to work with on my vehicle purchases. Keep up the good work. Thanks again Dureen for all your help and guidance. More

Fix for tweeting and grinding under the hood I had been experiencing a tweeting and grinding noise under the hood when I backed out of a parking space and began to turn the steering wheel. I sto I had been experiencing a tweeting and grinding noise under the hood when I backed out of a parking space and began to turn the steering wheel. I stopped into Coulter Cadillac, my dealership at 12th Street and Camelback, to ask Ed Stralko, my service guru, what the issue might be. He got a technician involved, and they very quickly pulled up the GM bulletin relating to the necessary fix. I was SO proud of myself for how I described the issue because the bulletin called it a "chirping and growling" noise. I was close! In any event, in the course of no more than 15 minutes, the issue was diagnosed and I scheduled the fix for the next day. Ed is always professional, respectful, and courteous and is such a pleasure to work with. He has resolved every one of the few issues I have had since leasing my Regal in October 2013 and has done it with a smile on his face. Oh, and how could I forget this: Yesterday when I took my car in, he said it would take an hour to fix. (He had also told me that the previous day.) And it took an hour to fix! It's very hard to find this kind of quality service in this day and age. Thank you, Ed! More

Prompt, professional and painless Took my car in for recall work. Called Ed Stralko, Service Manager and he confirmed my car needed the recall performed. He ordered parts and schedul Took my car in for recall work. Called Ed Stralko, Service Manager and he confirmed my car needed the recall performed. He ordered parts and scheduled me on my off day. I showed up and was immediately met by Ed who had already completed my work order so all I had to do was have a cup of coffee and a doughnut while work was done. Half hour later my car was done. More

Greg and Lindsay Made It So Simple After shopping around, I contacted Greg Smith, he found the perfect CTS for my wife. She was thrilled with the beautiful car as I was with the excell After shopping around, I contacted Greg Smith, he found the perfect CTS for my wife. She was thrilled with the beautiful car as I was with the excellent service and follow up. Lindsay had all of the paperwork ready and made the whole process very simple and easy. Thank you Both!! More

Ed Stralko is the primary reason that I continue to have my Cadillac serviced at Coulter-Phoenix. His knowledge, dedication, professionalism and kindness are is the primary reason that I continue to have my Cadillac serviced at Coulter-Phoenix. His knowledge, dedication, professionalism and kindness are second to none and in my opinion, he is a true asset to the Coulter team. More

Professional and thorough I needed to have 2 recalls,and some warranty work performed on my car,and could not have had it handled by a more capable group. Communication was ex I needed to have 2 recalls,and some warranty work performed on my car,and could not have had it handled by a more capable group. Communication was excellent,and all work done properly. Very impressed. Thank you Ed,Bill and folks who performed the work! More

Wonderful Stress Free Experience Both Dennis and Debbie made our trip to Coulter worth every mile from the Tucson area. The car was just what we wanted. They were very kind and easy t Both Dennis and Debbie made our trip to Coulter worth every mile from the Tucson area. The car was just what we wanted. They were very kind and easy to work with. We would come back. More

Fast and Easy Ordered me the exact truck I wanted. No tricks or the usual dealer games to increase the price. Would recommend Allen specifically to anybody who need Ordered me the exact truck I wanted. No tricks or the usual dealer games to increase the price. Would recommend Allen specifically to anybody who needs a new car. More

Excellent and appreciated service My wife and I had some pretty extenuating circumstances, things that required our finance manager to really go out of his way to make the deal work. W My wife and I had some pretty extenuating circumstances, things that required our finance manager to really go out of his way to make the deal work. We were fortunate enough to work with Mr. Kemp, who made it feel like his personal mission to see us get into a better situation and vehicle. At one point I called him several times in one day and remember telling him "it's your favorite pain in the butt calling again", he just laughed and assured me it was fine! Aside from going the extra distance, he did it with a smile and reassurance that is a very rare commodity in car sales. A special thanks to Mike Kemp and his whole team an Coulter. You've earned a customer for life. More