Coulter Cadillac Buick GMC

My Honest Views and Experience with Coulter Cadillac My family and I have purchased multiple cadillac's since the mid 1970"s from Coulter Cadillac. This past weekend I purchased a Platinum Escalade. My s My family and I have purchased multiple cadillac's since the mid 1970"s from Coulter Cadillac. This past weekend I purchased a Platinum Escalade. My sales rep was Alan Hall and I also dealt with the general manager, Paul Gans. Both of these individuals were extremely competent and treated me with respect. They were honest as to the differences between the different levels of Escaldes and the financial costs. I should also say that the finance person I dealt with, Lynn, carefully went over the leasing agreement and the costs involved for each item as well as explaining the financial costs of different insurance options.I have read a number of reviews of Coulter which essentially say how terrible this dealership is or how awful their service department was for their particular problem. This has NOT been my experience and since this dealership has been in business since 1923 I suspect has not been the experience of the Phoenix market. I did not get a "smokin deal" on my new Escalade. I got a fair deal to both me and the dealership. I have been very satisfied with their service department over the years and expect the same experience concerning my new vehicle as needed. More

Great dealership! Great experience,' no pressure sales with excellent prices. I definitely recommend this dealership. Tim the sales guy was extremely helpful and very n Great experience,' no pressure sales with excellent prices. I definitely recommend this dealership. Tim the sales guy was extremely helpful and very nice. Thank you for showing me the ins and outs of my car and for making it a pleasant car buying experience More

Amazing! This was one of THE best experiences ever at a dealership! Very helpful, knowledgeable and patient. Everyone was friendly an engaging with both my hus This was one of THE best experiences ever at a dealership! Very helpful, knowledgeable and patient. Everyone was friendly an engaging with both my husband and me. More

bought a new car the best car experience I have ever had. I love the car and I loved the price. Jose Albanil was very knowledgeable about the car and the whole trade the best car experience I have ever had. I love the car and I loved the price. Jose Albanil was very knowledgeable about the car and the whole trade in and purchase process. Brian Castongvary helped to make sure the whole process went well. Sarah Burt was efficient and had good information . More

Leasing an Encore I had a great experience with Victor Padilla. He was easy to communicate with both in person and online. He was patience and very genuine..I felt li I had a great experience with Victor Padilla. He was easy to communicate with both in person and online. He was patience and very genuine..I felt like I walked away with a a great car and a fair deal. Sarah and Brian were also very easy to work with. The showroom was beautiful and comfortable. At no point did I feel any pressure to buy. I would recommend this dealership. More

Bought a 2017 GMC Canyon I connected with Tim Raspiller through an AARP program. Straightforward dealing, and was treated very courteously. When I went to the dealership, the I connected with Tim Raspiller through an AARP program. Straightforward dealing, and was treated very courteously. When I went to the dealership, the actual vehicle prep, test drive, and initial details were handled by Jose Albanil and the Titling by Sarah Burt. Both were friendly, professional, and helpful. Overall a very positive buying experience with all associates. More

Repeat Buyer Bought a used Buick Encore from this dealership. Allen Hall was my sales person. He was awesome to work with. Very knowledgeable, no sales pressure Bought a used Buick Encore from this dealership. Allen Hall was my sales person. He was awesome to work with. Very knowledgeable, no sales pressure and created a very comfortable and positive buying experience. I have bought several cars from Coulter and Allen. I return to Coulter for my purchases because of Allen and because I know he’ll give me the best deal. More

I leased a 2018 Cadillac XT5 Allen Hall was my sales person. The experience was very quick & smooth. Allen is very knowledgeable & it was great experience. I would recommend All Allen Hall was my sales person. The experience was very quick & smooth. Allen is very knowledgeable & it was great experience. I would recommend Allen & the Dealership. More

Very friendly and easy to work with. I have bought my last three cars here at this dealership. I like the atmosphere and friendlness of the sales staff as well as the staff in the service I have bought my last three cars here at this dealership. I like the atmosphere and friendlness of the sales staff as well as the staff in the service department. More

Positive, Informative and Pleasant We have been with Coulter Cadillac for about 10 years. The experience has always been positive. This time, however, it was the best than ever before. We have been with Coulter Cadillac for about 10 years. The experience has always been positive. This time, however, it was the best than ever before. Mr. Katz was very welcoming and patient with my husband on the first visit several weeks ago. Then we made the decision to purchase another car, there was no doubt that we would contact Mr. Katz. He was positive, low key and quite helpful. He never gave the impression that there were too many questions or that he was in a hurry. He was quite willing to wait for a few days for us to make a decision. He never bothered us or pressured us. That I appreciated. More