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Coulter Cadillac Buick GMC
Phoenix, AZ
2,165 Reviews
Coulter Cadillac Buick GMC is a third generation, family owned and operated dealership and is the oldest Cadillac dealer in Arizona. Selling and servicing Cadillac’s since 1923. As a 16 year winner of the distinguished Mark of Excellence "Platinum Performer" award, we promise the best purchase and service experience anywhere. Our company has sold and serviced more Cadillac vehicles than any dealership in Arizona, and ranks in the top 50 in the U.S. There is a reason why Coulter Cadillac-Buick-GMC remains the dealership of choice for three and four generations of luxury car buyers: Coulter employees are dedicated to making every customer a part of the Coulter family for their car-buying life.
We invite you to come to our dealership and let the Coulter team show you the way the car-ownership experience is meant to be. We believe everyone deserves to enjoy the Coulter experience. No matter where you live in the valley...Phoenix, Mesa, Tempe, Gilbert, Scottsdale, Sun City or Sun Lakes...and all points in between...we're just minutes away!
Coulter Cadillac-Buick-GMC. A name you can trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,165 reviews
November 23, 2024
My whole transaction was painless and quick. I will definitely go back for the next car. I will definitely go back for the next car. More
by Jessef82
November 22, 2024
Jesus and his manager, Alan, provided an excellent buying experience for my used Buick Enclave purchase. They even delivered the vehicle to my door! I would definitely recommend this dealership to family an experience for my used Buick Enclave purchase. They even delivered the vehicle to my door! I would definitely recommend this dealership to family and friends. More
by JMWard
Employees Worked With
November 21, 2024
My salesman, Mark was awesome. He went out of his way for me. He was very pleasant and very honest. He went out of his way for me. He was very pleasant and very honest. More
by Poleraz
Employees Worked With
November 20, 2024
My salesman, Bill Durst, was above and beyond on getting me in to my new electric Cadillac. Great guy and easy to work with. Will use Bill on my next purchase! me in to my new electric Cadillac. Great guy and easy to work with. Will use Bill on my next purchase! More
by Jim C.
Employees Worked With
November 11, 2024
Tim has been nothing but a great service provider with top notch customer service. I’ve had a couple issues with my Sierra and he had them fixed under warranty, no questions asked & back on the road in no top notch customer service. I’ve had a couple issues with my Sierra and he had them fixed under warranty, no questions asked & back on the road in no time. 10/10 recommend. PS- bring 6 bucks with you for the cafe. Best deal in town. More
by jdbushard
November 09, 2024
Our new vehicle was just delivered and the whole buying process couldn’t have been better. Michael and everyone else we spoke with at the dealership we’re very helpful and made our out-of-state purchase v process couldn’t have been better. Michael and everyone else we spoke with at the dealership we’re very helpful and made our out-of-state purchase very easy. More
by kandjfry
Employees Worked With
October 30, 2024
Was greeted with a warm welcome and had the feeling of being at home with the hospitality. being at home with the hospitality. More
by 7650keith
October 29, 2024
Worse service department: Wed, Oct 23: dropped off XT4-2 X for same reason: tick, tick in dash...car is only a month old Told service adviser Hodder rode trip to souther AZ planned for the next day. No lo X for same reason: tick, tick in dash...car is only a month old Told service adviser Hodder rode trip to souther AZ planned for the next day. No loaner available so sent to Enterprise; rental was far below standard of an XT. Morning of 24th, called Hodder requesting authorization for rental upgrade; promised a call back, never got it. Cancelled a double birthday celebration because rental not suitable for over the road trip. Friday, October 25th Hodder again ignored VM requesting repair update status. Monday, Oct 28th: Text notification car is ready for pick up; not even courtesy of a phone call. At pick up questioned Hodder why he had not returned phone call or VM let alone not made a personal call advising car ready for pick up; he just ignored questions. Good customer service!! Sept 25th, day of sale; sales person, Juan Medidna, along with GM, Paul Glans expanding how important the customer is...ha, ha An email to GM Glans on Friday the 25th elicited a phone call from him on vacation in Jackson Hole WY. No apology for trip cancellation or not getting a rental upgrade. Just a request that in the future for better service to deal directly with him. Would think that a Cadillac dealership that has been in the Valley as long as Coulter customer service standards would be higher. That's the last Coulter Cadillac will see of us!!! More
by sundancewes41
October 26, 2024
This was absolutely the best car buying experience! Bill was terrific. He made the entire process easy and enjoyable, if you could even think that was possible in a dealership and car purchase. I w Bill was terrific. He made the entire process easy and enjoyable, if you could even think that was possible in a dealership and car purchase. I was on the phone for less than 10 minutes and had all my questions answered. Bill did not pressure me and simply let me know when he was available to help. I received all the information about the vehicle promptly to my email with all my options. The next day I was making the arrangements to get my new car. I am from out of state, and Bill thought of everything, from me being picked up at the airport to being ready to give me personal service when I arrived. He came out to greet me and had each step arranged. I was treated exceptionally. The manager came out to thank me afterwards. I love my new vehicle and am so grateful they made this process simple and seamless for me. Thank you! More
by Hannah
