Coughlin Kia of Lancaster
Lancaster, OH
Filter Reviews by Keyword
By Type
Showing 229 reviews
The service department is above and beyond with customer service. They listen to all your needs and wants. They have amazing staff and are top notch!!! Thanks guys for such great service. service. They listen to all your needs and wants. They have amazing staff and are top notch!!! Thanks guys for such great service. More
Todd was extremely helpful getting my car in for a part replacement. He was very kind and understanding when I explained the need to get it done very quickly and he managed to get the part and get the job replacement. He was very kind and understanding when I explained the need to get it done very quickly and he managed to get the part and get the job done in my time frame. He is the service manager every business should have! More
Kind, informative, responsive to questions, patient with explanations. Environment & comradery made the experience very pleasant explanations. Environment & comradery made the experience very pleasant More
Kind, courteous, amazing customer service! From the moment you walk, or drive in, you are treated like you're the only customer. They communicate with you from beginning to end. From the moment you walk, or drive in, you are treated like you're the only customer. They communicate with you from beginning to end. More
Customer service is always careful to ensure your experience is fast, friendly and efficient. They always review with you what your service entailed. experience is fast, friendly and efficient. They always review with you what your service entailed. More