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Coughlin Kia of Lancaster

Lancaster, OH

4.4
229 Reviews

2784 N Columbus St

Lancaster, OH

43130

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Showing 229 reviews

December 23, 2022

John the service advisor was very helpful and friendly and answered all our questions and concerns More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
December 12, 2022

Our salesman Tyler really knows his cars. Not pushy and honest. This is my 5th Kia I’m a lifer More

by john_azbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
December 11, 2022

Speedy service and quality work. I’m happy with the service at Coughlin Kia of Lancaster. More

by sdamron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Fox
December 02, 2022

The service department is above and beyond with customer service. They listen to all your needs and wants. They have amazing staff and are top notch!!! Thanks guys for such great service. More

by BrigettDye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget but he was fantastic!
November 09, 2022

Todd was extremely helpful getting my car in for a part replacement. He was very kind and understanding when I explained the need to get it done very quickly and he managed to get the part and get the job More

by dumbaulds90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Fox
October 21, 2022

Kind, informative, responsive to questions, patient with explanations. Environment & comradery made the experience very pleasant More

by Maria Knowles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Doug Mosack, Sales; Ivy, Finance; Phil Neel, General Manager.il Neel
October 20, 2022

Kind, courteous, amazing customer service! From the moment you walk, or drive in, you are treated like you're the only customer. They communicate with you from beginning to end. More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox
October 19, 2022

Customer service is always careful to ensure your experience is fast, friendly and efficient. They always review with you what your service entailed. More

by mel.ward1888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox
October 08, 2022

They were extremely professional and helpful. I had a very good experience and would recommend them. More

by davist65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
September 27, 2022

Brandon’s Interest in providing an excellent service experience is very obvious! I have never received a more detailed service inspection. More

by srlmedipro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dawson
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