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Coughlin Kia of Lancaster

Lancaster, OH

4.8
245 Reviews
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2784 N Columbus St

Lancaster, OH

43130

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Showing 245 reviews

May 27, 2026

The service advisor was very nice and attentive. He took the time to answer all my questions. More

by jheffken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in Service
May 27, 2026 -

Coughlin Kia of Lancaster responded

Thank you for the kind review. We look forward to servicing your car for many years to come.

April 18, 2026

I went in to have our 2026 Kia Sportage serviced with an oil change and a tire rotation. They were very informative regarding the service process and the amount of time it takes. They even offered to clean More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Mosack
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2026

We purchased our vehicle in December of 2024 and could not be more pleased with our purchase service department is outstanding thank you,keep up your excellent service. More

by philmyers59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Mosack
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2026

The service department was thorough and treated me very well. Thank you. I'll be back. More

by ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Apr 09, 2026 -

Coughlin Kia of Lancaster responded

Thank you for the feedback. We look forward to seeing you again.

January 13, 2026

Very good experience with service. I highly recommend Danny who explained everything and was very helpful. I will be using them again for my next service. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Nester
January 09, 2026

From start to finish Aidan at Coughlin made my first car buying experience a breeze. He answered all of my questions prior to coming in and made it seamless all the way through. Nevada also made the money s More

by Andreya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aidan & Nevada
October 20, 2025

Pedro Garcia did a wonderful job answer my questions and guiding me thru the process of buying my vehicle. He is an excellent representative of the company! More

by Ron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Garcia
August 11, 2025

Always have great service and quality work and parts. Employee's are very nice and polite. More

by tazbell64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember. He was the first one a service desk
August 06, 2025

I received excellent service and the Service Advisor, Jonathan was very professional and friendly. I thought he did an exceptiional job explaining what was done! I really like this dealership! More

by LPHILABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enmen
July 29, 2025

Amie was very helpful and knowledgeable. She made my experience the greatest I’ve ever had. More

by Blake b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amie hoff
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