
Coughlin Kia of Lancaster
Lancaster, OH
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We were pleased with the service we received from Charles Sullivan at the dealership. Besides being friendly, he was also knowledgeable about the Telluride we were interested in. The Finance Manager, also Sullivan at the dealership. Besides being friendly, he was also knowledgeable about the Telluride we were interested in. The Finance Manager, also friendly, was willing to work with us to come to an agreement on our trade in and made the sale happen. Also, Ivy, Business manager, that completed our paperwork was knowledgeable and very nice to work with. Overall, it was a good experience. More
Great staff. We weren’t rushed or pressured to buy. Everything was explained upfront in detail. Are salesmen Pedro was the best I have ever worked with. We drove We weren’t rushed or pressured to buy. Everything was explained upfront in detail. Are salesmen Pedro was the best I have ever worked with. We drove up from WV and it was worth the trip. More
Josh is an amazing salesman! He helped me get my first car there no issues, and helped me make the trade in process easy and painless! Definitely recommend! He helped me get my first car there no issues, and helped me make the trade in process easy and painless! Definitely recommend! More
I have been going to them for three years. Went to get my van service. Literally and Heather was so rude and disrespectful to me. I won’t take my van back there. When I asked a question about Went to get my van service. Literally and Heather was so rude and disrespectful to me. I won’t take my van back there. When I asked a question about my van because I was concerned. She was already running late because she was late getting her kid. More
Service dept. was very knowledgeable with the service my Kia needed. After reading several horror stories about other dealers giving customers the runaround and tr was very knowledgeable with the service my Kia needed. After reading several horror stories about other dealers giving customers the runaround and trying to skirt warranty work, they stepped up and were very willing to do a full investigation into my issues and correct any and all warranty work. More
Best experience we have ever had buying a new car! Aaron Bush and Ivy were awesome and we would definitely recommend Coughlin to anybody interested in buying a vehicle! Aaron Bush and Ivy were awesome and we would definitely recommend Coughlin to anybody interested in buying a vehicle! More