Back

Coughlin Kia of Lancaster

Lancaster, OH

4.3
232 Reviews

2784 N Columbus St

Lancaster, OH

43130

Directions

By Type

Showing 232 reviews

November 24, 2023

Amazing customer service. Everyone was very helpful and made sure we got what we wanted. More

by Tashadmcafee09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Sullivan
November 22, 2023

Good service; prompt, waiting area very well supplied, courteous service personnel. To greet you and keep you informed. More

by Satague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon at service desk
November 08, 2023

Very friendly and courteous service. Service work that they were doing was thoroughly explained. Jonathan enman is a great example of how a customer service representative should be. Ver More

by owls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enman
November 02, 2023

Very friendly and courteous service. Service work was thoroughly reviewed and explained; recommendations made. Reasonable price. More

by tzungri85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
October 31, 2023

It was very painless. Came in for some questions, Doug was able to help me, and ended up leaving with a car. More

by brooklyn_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug, Keila
October 26, 2023

John was super to deal with. Really was attentive and thorough explaining what all was done. I left my phone at the dealership the night before and he notified me asap and secure More

by MDR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
September 06, 2023

Friendly people and prompt service. Always lets you know what’s going on with your vehicle and gives good recommendations. More

by Roziee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
September 01, 2023

I had a recent service appointment at Coughlin. The services provided were done in a prompt, courteous and professional manner. More

by michelelynn201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Ross
August 27, 2023

Very professional courteous employees, they ordered what I was looking for and the purchasing process was quick and painless More

by rbh.1456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie and Ivy
August 23, 2023

Jonathan Enmen gave excellent service today! Very courteous and professional. Dealership was clean and orderly. More

by Sandy Schneider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Enmen
...
4
...