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Coughlin Kia of Lancaster

Lancaster, OH

4.4
232 Reviews

2784 N Columbus St

Lancaster, OH

43130

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Showing 232 reviews

February 04, 2017

Top Notch Service This dealership goes above and beyond. I had previously been dealing with Riccart and very unhappy with their level of "service". The level of servic More

by JIstanich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox
January 26, 2017

GREAT EXPERIENCE.. IN A NUTSHELL!!!!! GREAT EXPERIENCE FROM THE INITIAL CONSULTATION WITH MY SALESMAN ADAM TO THE AWESOME ANDREW IN THE FINANCE DEPARTMENT..TEAMWORK WORK More

by trotters34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
THE A-TEAM.... ADAM AND ANDREW
January 21, 2017

Five stars, boys! Very friendly and entertaining staff! Exceptional customer service. Best car buying experience I've ever had (and that's a lot). Would highly recommen More

by Tturner25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Dille, Brian and Travis Groves
January 03, 2017

Excellent We received excellent customer service from Todd and had a very pleasant buying experience. He was professional and friendly. Very helpful through the More

by rocktam95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Kristopher
December 27, 2016

Great Service Center Great Service atmosphere... Great waiting room for customers. Will have both my KIA's serviced here for now on. They even have free popcorn!!! Amazing More

by Don Swank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox - Service Manager
December 13, 2016

Reassuring I took my car in for routine service. During my stay I was told that I had a recall on my vehicle, but since it was not something that needed to be fi More

by Shellie Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox
November 17, 2016

Tire problems and purchase of spare tire kit for the SOUL ! Matt Taylor KIA treats me as if I am their only customer. They call me by name and treat me as a friend, all work that I have had done is EXCELLENT ! More

by vp5vwb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tod is Service ad Todd in Sales, Everyone treats me as a friend.
November 15, 2016

Outstanging Salesperson, and all others i interacted with Everyone worked very hard to earn my business, they insured all questions were answered, all the team preformed and delivered a sense of trust and re More

by doglover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, todd and who appeared to be the saled manager i did not catch his name.
November 09, 2016

excellent service Todd was prompt and accurate with all the information he relayed to me, he was able to get my Amanti scheduled, serviced, and completed in less than 2 More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox
October 22, 2016

yellow caution I came to your business to see what was wrong. Todd Fox was there and diagnosis the problem and also found 2 recalls.This was taken care of except for More

by WILCIE MULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox
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