Coughlin Kia of Lancaster
Lancaster, OH
Filter Reviews by Keyword
By Type
Showing 232 reviews
Excellent employees From my first visit here, I was impressed with the excellent employees! I only stopped in, but a person spoke to me; just to say hello in a friendly b From my first visit here, I was impressed with the excellent employees! I only stopped in, but a person spoke to me; just to say hello in a friendly but non-invasive manner. He sold me the perfect car that day and introduced me to the also-excellent service personnel. Very impressed that a (totally competent) woman works there! Good experience all around. More
Todd Fox is the best! As always, Todd Fox went above & beyond. We brought our Honda Civic to Todd simply because of his dedication to great customer service. Thought we w As always, Todd Fox went above & beyond. We brought our Honda Civic to Todd simply because of his dedication to great customer service. Thought we were looking at a complete brake job - but Todd discovered there was a small stone in the brakes and no repair needed - $28 service fee. Great saving money! I always trust Todd to give me the straight info - not perform service that isn't needed. More
Simply the best In more than fifty years of car ownership the dealership was the best buying experience (several months ago) and the best service experience (today) I In more than fifty years of car ownership the dealership was the best buying experience (several months ago) and the best service experience (today) I have ever had. More
Excellence in Regular Car Maintenance Matt Taylor Kia has a service department that you can count on. From the call to schedule service, then reception of our vehicle, the pick up, the qua Matt Taylor Kia has a service department that you can count on. From the call to schedule service, then reception of our vehicle, the pick up, the quality work, and the follow up; each step was professional and offered the best customer care. That matters! Thank you staff at Matt Taylor Kia! More
Very Good Experience Phillip Askew was a pleasure to deal with, very helpful. He made the process easy, painless and pleasant. Would recommend this dealership to my friend Phillip Askew was a pleasure to deal with, very helpful. He made the process easy, painless and pleasant. Would recommend this dealership to my friends/family. More
Very nice dealership Very pleasant car buying experience. All the staff were very friendly and the dealership was very clean and bright. Was made to feel comfortable durin Very pleasant car buying experience. All the staff were very friendly and the dealership was very clean and bright. Was made to feel comfortable during the entire buying procedure. More
Best service ever! I contacted Kia for a second option and was immediately put at ease and they went over the top to help! They came and picked my car up from work and d I contacted Kia for a second option and was immediately put at ease and they went over the top to help! They came and picked my car up from work and dropped it back off, completely fixed before I got off! They have definitely gained my business! More
Very good The lady sales person was very plesant the store was nice and clean the only thing id reccomend is the van should have been cleaner it looked like it The lady sales person was very plesant the store was nice and clean the only thing id reccomend is the van should have been cleaner it looked like it had not been dtailed More
Kia Sportage review Everyone was extremely helpful and the best experience I could have imagined. I would recommend them to any family or friends. Adam and Kris were extr Everyone was extremely helpful and the best experience I could have imagined. I would recommend them to any family or friends. Adam and Kris were extremely helpful More
Very good. I was in for my first oil change. It didn't take very long and my car was washed. Everyone was very nice. Todd Fox was very helpful. I was in for my first oil change. It didn't take very long and my car was washed. Everyone was very nice. Todd Fox was very helpful. More