Coughlin Kia of Lancaster

Replace horn and washer fluid pump This dealership was friendly and motivated to do the work . They did make sense out of the diagnosis unlike ricart. Ricart just wanted to show us the This dealership was friendly and motivated to do the work . They did make sense out of the diagnosis unlike ricart. Ricart just wanted to show us the door. More

Great Job Very professional people working in your garage area. The work was faster than expected. The waiting area was clean and comfortable. There was snacks Very professional people working in your garage area. The work was faster than expected. The waiting area was clean and comfortable. There was snacks and fruit if wanted. very nice people working there up front also. No hesitation coming back for anything to be done to my car. More

Oil changes. When I bought my 2016 Jeep Patriot from Brian Metzler last year I was told I got free oil changes for 4 years. I've had 2 oil changes so far and each When I bought my 2016 Jeep Patriot from Brian Metzler last year I was told I got free oil changes for 4 years. I've had 2 oil changes so far and each time the service folks have treated me extremely well. They showed me to the waiting area and told me to make myself comfortable and to enjoy some snacks they have for customers. I didn't have to wait long and the lady came and got me and said, keys are in your Jeep, We washed it for you and the change oil light has been reset. She then pointed out my tires were still in Great shape with plenty of tread left on them. I was in and out of their service center within 45 minutes. I would recommend to anyone looking for a vehicle to shop here because they Care about you after the sale and it shows. Thanks Again, Mike Phillips Logan Ohio More

I truly had fun Adam thevsalesman was very friendly and helpful James made it very easy for me was not pushy at all I will be back and I will tell many Adam thevsalesman was very friendly and helpful James made it very easy for me was not pushy at all I will be back and I will tell many More

service experience Very clean and team was very professional The service took almost 2 hours longer than what I was told but inside accommodations were better and more Very clean and team was very professional The service took almost 2 hours longer than what I was told but inside accommodations were better and more than I expected, I was impressed More

Service I was able to get an appointment very quickly for oil change and service updates. They delivered my car to me at work so I did not have to inconvenie I was able to get an appointment very quickly for oil change and service updates. They delivered my car to me at work so I did not have to inconvenience co-workers to drop me off at the dealership to pick up my car. More

Super friendly and professional It's always a pleasure when I have dealt with anyone at Matt Taylor KIA. I have bought a car there, parts and have had service and every department wa It's always a pleasure when I have dealt with anyone at Matt Taylor KIA. I have bought a car there, parts and have had service and every department was kind and and made a sincere effort to take care of my needs. More

Very Welcoming and Friendly Atmosphere! Very friendly and responsive service, which is the norm at Matt Taylor Kia. Took my 3 year old in with me for my service and we had a blast in the kid Very friendly and responsive service, which is the norm at Matt Taylor Kia. Took my 3 year old in with me for my service and we had a blast in the kids room and waiting room while we waited. Highly recommend! More

Awsome It’s five star from the tome you pull up until the time your finished from sales to service!!! I became a customer in October and I don’t think I coul It’s five star from the tome you pull up until the time your finished from sales to service!!! I became a customer in October and I don’t think I could go anywhere else if they don’t treat me like you guys do!! More

2014 Kia Soul Matt Taylor Kia has helped with my car issues since I bought the car. They have been wonderful and informative when it came to all the recalls and my Matt Taylor Kia has helped with my car issues since I bought the car. They have been wonderful and informative when it came to all the recalls and my multiple trips in to have my car checked because of an issue with ABS light and traction light coming on and off. They are very thorough and courteous. More