Coughlin Kia of Lancaster

Been dealing there for several years. Always friendly helpful and knowledgeable. Always recommend it to everyone Always friendly helpful and knowledgeable. Always recommend it to everyone More

Treated fairly , professionally, not hurried, rushed, or pressured, salesman knowledgeable, and very helpful, I recommend Kia Coughlin of Lancaster pressured, salesman knowledgeable, and very helpful, I recommend Kia Coughlin of Lancaster More

Brittany and Jennifer were awesome and helped me purchase a vehicle from 500 miles away. a vehicle from 500 miles away. More

Service always has been great when I've had problems with my 2002 Honda CR-V. SUPER FRIENDLY . Jonathan , NATE, Jeff , Danny and KY (SERVICE TECH) my 2002 Honda CR-V. SUPER FRIENDLY . Jonathan , NATE, Jeff , Danny and KY (SERVICE TECH) More

Bought my second new KIA with Doug as my salesmen. I’m very happy with my purchase and would recommend this dealership as well as Doug specifically as a sales person! I’m very happy with my purchase and would recommend this dealership as well as Doug specifically as a sales person! More

Aiden was dishonest and said my documents were ready to sign. They weren’t. I was then lied to by the finance woman and was told she had to hand write my business name on all the forms and it would take 4 sign. They weren’t. I was then lied to by the finance woman and was told she had to hand write my business name on all the forms and it would take 45 minutes longer. The forks I signed were computer generated, not hand written. The docs just weren’t ready. This place is a joke. 4 hrs to buy a new car? I didn’t get done until 7 and went in at 3:30. More

Arrived at this Lancaster location to view a new two-tone Kia Soul that (per their website) was "in stock" .. only to find that it was expected to arrive in 2+ weeks!? Very disappointing as these tw two-tone Kia Soul that (per their website) was "in stock" .. only to find that it was expected to arrive in 2+ weeks!? Very disappointing as these two-tones are hard to find. Staff seemed scattered and not very helpful. For example, Coughlin Kia of Dublin had a two-tone Kia Soul advertised, which we inquired about .. and the entire time we were there the Manager was supposedly "still checking" on that vehicle to see if it was in stock. After a while we left, and once at home I called the Dublin location and that two-tone Kia Soul was indeed there. That phone call took me about two minutes .. so not sure what the Lancaster Manager was doing?? Anyway, we found & purchased one elsewhere. Obviously, our Coughlin Kia of Lancaster experience was not a good one. More

I was looking for a good used car with low mileage My credit is not the best so I was a bit worried to apply for more credit. I had no trade or money down. I met with Jennifer to take a test drive and th credit is not the best so I was a bit worried to apply for more credit. I had no trade or money down. I met with Jennifer to take a test drive and the rest is history. I fell in love with it and Phil, who is the store manager was able to get me approved with nothing down. I’m very happy I decided to go through with it. Highly recommend Coughlin Kia Of Lancaster for your next vehicle. You will be treated very well. More

Very friendly and helpful . Inform u of things need to be done to your car . Reminds u of up coming oil changes and extra Inform u of things need to be done to your car . Reminds u of up coming oil changes and extra More

Made an online service appointment on a Saturday for Monday morning. Arrived a bit early and was immediately welcomed by the service writer. Explained the situation I was having, went into the waiting a Monday morning. Arrived a bit early and was immediately welcomed by the service writer. Explained the situation I was having, went into the waiting area and within 10 minutes the service tech had identified and repaired the problem. Received a complimentary multi-point inspection, alignment check, and vehicle wash. Very pleased with this encounter! More