Coughlin Kia of Lancaster

Chance was awesome and made car buying flawless. I love my new car!! Thanks for all the help and being so friendly!! Very quick process too. my new car!! Thanks for all the help and being so friendly!! Very quick process too. More

Always outstanding customer service!Service Manager Todd Always outstanding customer service! Service Manager Todd Fox leads his service team with an expectation of EXCELLENCE! My car is always well cared Always outstanding customer service! Service Manager Todd Fox leads his service team with an expectation of EXCELLENCE! My car is always well cared for and clean when I pick it up. If your looking for trustworthy and reliable service where you’re always treated like family, go to Mat Taylor Kia More

After having a awful experience with Matt Taylor Kia in Lancaster the first time, Brandon was very helpful and was able to fix the others mistakes. We are pleased with the service that we received from him Lancaster the first time, Brandon was very helpful and was able to fix the others mistakes. We are pleased with the service that we received from him. More

Very impressed with the customer service I received from the sales department and the finance department. Very friendly and kept me informed every step of the way!! Awesome experience buying a car!!! the sales department and the finance department. Very friendly and kept me informed every step of the way!! Awesome experience buying a car!!! More

Excellent service Based, upon my first time dealing with Kia the experience was quite different then any other car dealership. They did not try to talk you into somethi Based, upon my first time dealing with Kia the experience was quite different then any other car dealership. They did not try to talk you into something other than what you were looking for. They meet your needs and my expectations of what a true dealership should be. My salesman did exactly what he said he would do. That’s unusual. I would definitely recommend them and recommend them to deal with Mr Doug. Also, the financial lady was on point concerning her knowledge. That’s why it pays to know a little something before you buy, that way you know if the person your dealing with is telling you the truth. More

Very helpful sales lady I had today very professional helping me with purchasing of my new Kia Sportage very pleased with my sales person and my financial person they did a great job for me today thanks. helping me with purchasing of my new Kia Sportage very pleased with my sales person and my financial person they did a great job for me today thanks..... jay buckalew More

Everyone in the dealership is so friendly. My salesman Doug was just phenomenal! One of the BEST car buying experiences is all I can say!! Thank you Doug Mosack!! I want to say thank you to Vince in finan Doug was just phenomenal! One of the BEST car buying experiences is all I can say!! Thank you Doug Mosack!! I want to say thank you to Vince in financing for being so great at what you do, the signing process was a breeze and the time you spent explaining everything was appreciated!! I am thrilled with my new car!!! More

Great sales team, great service.. very helpful and they found the perfect car for me! Very pleased with my purchase and love my new Kia! found the perfect car for me! Very pleased with my purchase and love my new Kia! More

Clean friendly and the quickest I’ve ever bought a car!! Awesome salesman finance was easy and very thorough. Very good experience will definitely go there in the future. Awesome salesman finance was easy and very thorough. Very good experience will definitely go there in the future. More

Thanks for asking us to write a review of our experience with Matt Taylor Kia in Lancaster, Ohio. From the first phone call, my husband and I had the best buying experience thanks to Chance. Every question with Matt Taylor Kia in Lancaster, Ohio. From the first phone call, my husband and I had the best buying experience thanks to Chance. Every question and concerns we had were answered by Chance. We thoroughly appreciated all of his experience and knowledge that he brought to the table when he came to buying our car. We never felt he was just trying to just sell us a car, but sold us our car based on our needs and financial concerns. We would highly recommend Chance to anyone. Thank you Chance for making a hard decision easy. More