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Coughlin Kia of Lancaster

Lancaster, OH

4.4
229 Reviews

2784 N Columbus St

Lancaster, OH

43130

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Showing 229 reviews

March 30, 2021

We were pretty please with the service,very helpful,and answer all our questions.It seems alittle long to buy a car,but worth it!!!! More

by brendaobryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh ,Keyla,and Brookyln on the website
Mar 31, 2021 -

Coughlin Kia of Lancaster responded

Thank you for trusting us with your business and your time! We are grateful to have you as a Matt Taylor Kia customer and we wish you many happy miles in your new car.

March 16, 2021

Great customer care and friendly staff, helped us find the best car for our needs and did so in a timely manner, i highly recommend More

by Vmerckle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer iser
Mar 16, 2021 -

Coughlin Kia of Lancaster responded

Thank you for taking the time to share! Our customers are our top priority, and it is great to hear that you had such a successful experience working with our team. Drive safely in your new vehicle, and we hope to see you again at Matt Taylor Kia!

March 16, 2021

We had an excellent experience at Matt Tylor Kia with our salesperson Doug. He worked with us for exactly what we wanted. I’ve never had a sales person help me set up my Bluetooth/ Apple play so I could get More

by Haw2309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Mar 16, 2021 -

Coughlin Kia of Lancaster responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a great experience working with Doug and the team. Drive safely in your new vehicle, and congratulations! We hope to see you again at Matt Taylor Kia!

February 18, 2021

I love the service at Matt Taylor Kia in Lancaster. They really know what they are doing. GREAT SERVICE. I have bought 3 cars from them. More

by Chelseathompson0416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Iser
Feb 18, 2021 -

Coughlin Kia of Lancaster responded

Chelsea, we are so grateful for your continued business! Thank you for your confidence in our team and your stellar review. Safe travels until we see you next! - Your friends at Matt Taylor Kia

February 03, 2021

Very quick service and everyone was very professional! Finished the job in record time. But this is a waste of time to have to come up with 25 words to describe a good job done. Work was fast but filling More

by dmcnally42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Have no idea who did the work.
Feb 03, 2021 -

Coughlin Kia of Lancaster responded

Thanks for leaving Matt Taylor Kia a review, have a great day!

January 16, 2021

Doug was my salesman and he was wonderful I definitely appreciate him and his work he help me with appreciate you for everything thank you. More

by Robertjones1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 18, 2021 -

Coughlin Kia of Lancaster responded

Robert - Thank you so much for stopping by to commend Doug! We are delighted to hear that he could assist with your purchase. Our team at Matt Taylor Kia is grateful for your business and we hope that your new vehicle is treating you well.

January 05, 2021

Best service best personnel that I've seen in 70 years. There is nothing else to say. Once you said the Personnel gave great service you're done. More

by Markhuntwork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Jan 05, 2021 -

Coughlin Kia of Lancaster responded

Hi Mark - Thank you for taking the time to review us! We appreciate your confidence in our team and are happy to hear that you had such a seamless service experience working with us. Drive safely, and we hope to earn your business again at Matt Taylor Kia!

December 23, 2020

Great place!!! This is our second new car purchase and these guys really work with you. Thank you to the Matt Taylor Kia excellent service!!! More

by Us4into1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Jenkins and Keila Kline
Dec 24, 2020 -

Coughlin Kia of Lancaster responded

Your feedback means so much to us! We're proud to have earned your continued support and we look forward to taking care of you during your next visit to Matt Taylor Kia!

Dec 24, 2020 -

Us4into1 responded

Merry Christmas to all at Matt Taylor Kia!

November 23, 2020

Todd is always great treats you like family Todd always goes above and beyond . Always gets me in for my schedule Todd is great thanks More

by smw587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Nov 23, 2020 -

Coughlin Kia of Lancaster responded

Thank you for the five-star review and for shouting out Todd! We appreciate your business and are thrilled to hear that you are so confident in the Matt Taylor Kia team. Safe travels, and we are looking forward to working with you again down the road!

October 29, 2020

Friendly and helpful staff. The found the exact car I was looking for. I got the best price and the closing went flawlessly. I got the right car at the right price. More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keila, James, Heather
Oct 29, 2020 -

Coughlin Kia of Lancaster responded

Hi Mark - feedback like this makes our day as it is our goal to help guests find the right vehicle. Thank you for shopping at Matt Taylor Kia and enjoy your new car!

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