
Coughlin Kia of Lancaster
Lancaster, OH
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Amazing friendly and knowledgeable. I was done signing papers around 9pm and Melissa and Kalia were both amazing and made the deal happen even though it was past closing time. Melissa is an asset to KIA a papers around 9pm and Melissa and Kalia were both amazing and made the deal happen even though it was past closing time. Melissa is an asset to KIA and will go far with your company. I was going to purchase another vehicle from a different company the day before and they completely misled me about a vehicle that the had sold days before but was still making a deal with me over the phone. So, needless to say I let them know I would never buy from them. More
Worked with Alec at Matt Taylor to put together a deal on a new Sportage. Alec was friendly and helpful through the process. I felt appreciated as a customer. a new Sportage. Alec was friendly and helpful through the process. I felt appreciated as a customer. More
Matt Taylor is a great Kia Dealer. They are very polite, accommodating and attentive. My salesman Bill McCarthy & Scott fantastic as was Keila in finance. accommodating and attentive. My salesman Bill McCarthy & Scott fantastic as was Keila in finance. More
Great experience for my son’s first car purchase. They were patient with him and answered all of his questions and they really explained to him how things worked. were patient with him and answered all of his questions and they really explained to him how things worked. More
They provide top notch service. I can count on them to do a good job every time. Their service hours allow me to schedule things to meet my needs. a good job every time. Their service hours allow me to schedule things to meet my needs. More
Bought a 2016 Silverado from these folks, supposed to be low miles, turns out it was in an accident that was not disclosed to me, turns out it has bent axles, I bought the extended warranty, which they don' low miles, turns out it was in an accident that was not disclosed to me, turns out it has bent axles, I bought the extended warranty, which they don't cover this, I took it to mark wahlberg chevrolet and they confirmed it was in a accident,called matt taylor kia and after about 4 hrs of getting the run around, they came to the conclusion to bring it to there service dept. and get it fixed there. They could not tell me if there was going to be a charge for it. They have an extensive checkpoint system, they missed this. Buyer beware More
Service department fixed my 2018 KIA Sorento to my satisfaction and received a free car wash as usual. Matt Taylor is a top notch dealership with the ultimate respect to the customer. satisfaction and received a free car wash as usual. Matt Taylor is a top notch dealership with the ultimate respect to the customer. More
We were pretty please with the service,very helpful,and answer all our questions.It seems alittle long to buy a car,but worth it!!!! answer all our questions.It seems alittle long to buy a car,but worth it!!!! More
We had an excellent experience at Matt Tylor Kia with our salesperson Doug. He worked with us for exactly what we wanted. I’ve never had a sales person help me set up my Bluetooth/ Apple play so I could get salesperson Doug. He worked with us for exactly what we wanted. I’ve never had a sales person help me set up my Bluetooth/ Apple play so I could get the full benefits of the car before we pulled out of the dealership. Very happy with the entire experience and our 2 kids ate all his candy and snacks and he was super nice about them acting crazy. More