Coughlin Kia of Lancaster

Brandon Simms was absolutely amazing! Exceptional customer service! He made sure all my needs where meet when purchasing my first brand new car! Buying my car did not have the pressure that can somet customer service! He made sure all my needs where meet when purchasing my first brand new car! Buying my car did not have the pressure that can sometimes come with car buying, & I thank him endlessly for just being him. He eased my nerves. I couldn't have been more thankful how easy going the process was & Brandon making sure I got a good trade in value on my car. If & when I decide I need another car I will be returning asking for him. He has gained a customer for life! 5 stars from me!! More

Car I bought had broken pieces of glass in it and the previous owners trash, and they mailed me memorandum title 4 days before my temporary plates expire (which will be tomorrow) and I still don’t have t previous owners trash, and they mailed me memorandum title 4 days before my temporary plates expire (which will be tomorrow) and I still don’t have the title. More

They were nice as could be and helpful and not pushy we had are 5 year old with us and ALEC made him feel right at home had are 5 year old with us and ALEC made him feel right at home More

These men and women went above and beyond for me! Thank you so much Matt Taylor Crew! I would recommend you to anyone that asks me! you so much Matt Taylor Crew! I would recommend you to anyone that asks me! More

Steve Jenkins was great to work with and met every need we were looking for in a car. Spent most of the day there even after working all night. The rest of the staff was very friendly, as well. Highly reco we were looking for in a car. Spent most of the day there even after working all night. The rest of the staff was very friendly, as well. Highly recommend this Kia dealership if interested in a new, used, or pre-owned vehicle. Thanks again for your wonderful service. More

Everything is very clean. They have a very nice lounge area with drinks, snacks and fresh baked cookies! Yummy. Everyone is super nice. Will definitely return. area with drinks, snacks and fresh baked cookies! Yummy. Everyone is super nice. Will definitely return. More

Matt Taylor Kia has always treated me well. Customer service always on point. Salesperson Melissa answered all of my questions and concerns . I love my new Kia! service always on point. Salesperson Melissa answered all of my questions and concerns . I love my new Kia! More

Amazing friendly and knowledgeable. I was done signing papers around 9pm and Melissa and Kalia were both amazing and made the deal happen even though it was past closing time. Melissa is an asset to KIA a papers around 9pm and Melissa and Kalia were both amazing and made the deal happen even though it was past closing time. Melissa is an asset to KIA and will go far with your company. I was going to purchase another vehicle from a different company the day before and they completely misled me about a vehicle that the had sold days before but was still making a deal with me over the phone. So, needless to say I let them know I would never buy from them. More

Worked with Alec at Matt Taylor to put together a deal on a new Sportage. Alec was friendly and helpful through the process. I felt appreciated as a customer. a new Sportage. Alec was friendly and helpful through the process. I felt appreciated as a customer. More

Matt Taylor is a great Kia Dealer. They are very polite, accommodating and attentive. My salesman Bill McCarthy & Scott fantastic as was Keila in finance. accommodating and attentive. My salesman Bill McCarthy & Scott fantastic as was Keila in finance. More