Coughlin Kia of Lancaster

Steve Jenkins was great to work with and met every need we were looking for in a car. Spent most of the day there even after working all night. The rest of the staff was very friendly, as well. Highly reco we were looking for in a car. Spent most of the day there even after working all night. The rest of the staff was very friendly, as well. Highly recommend this Kia dealership if interested in a new, used, or pre-owned vehicle. Thanks again for your wonderful service. More

Everything is very clean. They have a very nice lounge area with drinks, snacks and fresh baked cookies! Yummy. Everyone is super nice. Will definitely return. area with drinks, snacks and fresh baked cookies! Yummy. Everyone is super nice. Will definitely return. More

Matt Taylor Kia has always treated me well. Customer service always on point. Salesperson Melissa answered all of my questions and concerns . I love my new Kia! service always on point. Salesperson Melissa answered all of my questions and concerns . I love my new Kia! More

Amazing friendly and knowledgeable. I was done signing papers around 9pm and Melissa and Kalia were both amazing and made the deal happen even though it was past closing time. Melissa is an asset to KIA a papers around 9pm and Melissa and Kalia were both amazing and made the deal happen even though it was past closing time. Melissa is an asset to KIA and will go far with your company. I was going to purchase another vehicle from a different company the day before and they completely misled me about a vehicle that the had sold days before but was still making a deal with me over the phone. So, needless to say I let them know I would never buy from them. More

Worked with Alec at Matt Taylor to put together a deal on a new Sportage. Alec was friendly and helpful through the process. I felt appreciated as a customer. a new Sportage. Alec was friendly and helpful through the process. I felt appreciated as a customer. More

Matt Taylor is a great Kia Dealer. They are very polite, accommodating and attentive. My salesman Bill McCarthy & Scott fantastic as was Keila in finance. accommodating and attentive. My salesman Bill McCarthy & Scott fantastic as was Keila in finance. More

Great experience for my son’s first car purchase. They were patient with him and answered all of his questions and they really explained to him how things worked. were patient with him and answered all of his questions and they really explained to him how things worked. More

They provide top notch service. I can count on them to do a good job every time. Their service hours allow me to schedule things to meet my needs. a good job every time. Their service hours allow me to schedule things to meet my needs. More

Bought a 2016 Silverado from these folks, supposed to be low miles, turns out it was in an accident that was not disclosed to me, turns out it has bent axles, I bought the extended warranty, which they don' low miles, turns out it was in an accident that was not disclosed to me, turns out it has bent axles, I bought the extended warranty, which they don't cover this, I took it to mark wahlberg chevrolet and they confirmed it was in a accident,called matt taylor kia and after about 4 hrs of getting the run around, they came to the conclusion to bring it to there service dept. and get it fixed there. They could not tell me if there was going to be a charge for it. They have an extensive checkpoint system, they missed this. Buyer beware More

Service department fixed my 2018 KIA Sorento to my satisfaction and received a free car wash as usual. Matt Taylor is a top notch dealership with the ultimate respect to the customer. satisfaction and received a free car wash as usual. Matt Taylor is a top notch dealership with the ultimate respect to the customer. More