
Coughlin Kia of Lancaster
Lancaster, OH
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Melissa was wonderful working with is today. Friendly, polite, and eager to help. The sales manager was not friendly and never acknowledged our presence. Otherwise, we are very happy with my new Forte. polite, and eager to help. The sales manager was not friendly and never acknowledged our presence. Otherwise, we are very happy with my new Forte. More
Well done 👍🏼 I’m excited to have found this dealership Well done 👍🏼 I’m excited to have found this dealership and the HONEST people there. They helped me find the perfect Kia for me. Best part the warr Well done 👍🏼 I’m excited to have found this dealership and the HONEST people there. They helped me find the perfect Kia for me. Best part the warranties and free oil changes for two years. Looks like we found our forever dealership. We will be back ! Special shout out to Josh Grover he was a salesman. Thank you all More
Brandon Simms was absolutely amazing! Exceptional customer service! He made sure all my needs where meet when purchasing my first brand new car! Buying my car did not have the pressure that can somet customer service! He made sure all my needs where meet when purchasing my first brand new car! Buying my car did not have the pressure that can sometimes come with car buying, & I thank him endlessly for just being him. He eased my nerves. I couldn't have been more thankful how easy going the process was & Brandon making sure I got a good trade in value on my car. If & when I decide I need another car I will be returning asking for him. He has gained a customer for life! 5 stars from me!! More
Car I bought had broken pieces of glass in it and the previous owners trash, and they mailed me memorandum title 4 days before my temporary plates expire (which will be tomorrow) and I still don’t have t previous owners trash, and they mailed me memorandum title 4 days before my temporary plates expire (which will be tomorrow) and I still don’t have the title. More
Steve Jenkins was great to work with and met every need we were looking for in a car. Spent most of the day there even after working all night. The rest of the staff was very friendly, as well. Highly reco we were looking for in a car. Spent most of the day there even after working all night. The rest of the staff was very friendly, as well. Highly recommend this Kia dealership if interested in a new, used, or pre-owned vehicle. Thanks again for your wonderful service. More
Everything is very clean. They have a very nice lounge area with drinks, snacks and fresh baked cookies! Yummy. Everyone is super nice. Will definitely return. area with drinks, snacks and fresh baked cookies! Yummy. Everyone is super nice. Will definitely return. More
Matt Taylor Kia has always treated me well. Customer service always on point. Salesperson Melissa answered all of my questions and concerns . I love my new Kia! service always on point. Salesperson Melissa answered all of my questions and concerns . I love my new Kia! More