Coughlin Kia of Lancaster

Gave me bare minimum for my trade and the cart buying process was rough.I am glad I don’t need a car for a while because I won’t go back process was rough.I am glad I don’t need a car for a while because I won’t go back More

Great service with out the pressure! Would recommend them to family and friends. Check them out! Would recommend them to family and friends. Check them out! More

Bill was great. Thanks so very much. The dealership was awesome. Very friendly folks. Great. Thanks so very much. The dealership was awesome. Very friendly folks. Great. More

Very good service. Service manager Todd Fox was great along with the rest of the crew. along with the rest of the crew. More

Worst service department I've ever been too. Horrible customer service in general. They want to make a sale then once the vehicle is sold they could car less. Also don't listen to anything they have to o customer service in general. They want to make a sale then once the vehicle is sold they could car less. Also don't listen to anything they have to offer with warranties, deals etc they don't honor any of them. Will never go back. Beware of this dealership they love scamming people. More

Service and friendliness is awesome. Never to much of a wait and keep me informed throughout. wait and keep me informed throughout. More

Melissa was wonderful working with is today. Friendly, polite, and eager to help. The sales manager was not friendly and never acknowledged our presence. Otherwise, we are very happy with my new Forte. polite, and eager to help. The sales manager was not friendly and never acknowledged our presence. Otherwise, we are very happy with my new Forte. More

Every employee at Matt Taylor Kia that I have encountered has been very professional and accommodating. I couldn’t ask for a better experience has been very professional and accommodating. I couldn’t ask for a better experience More

Well done 👍🏼 I’m excited to have found this dealership Well done 👍🏼 I’m excited to have found this dealership and the HONEST people there. They helped me find the perfect Kia for me. Best part the warr Well done 👍🏼 I’m excited to have found this dealership and the HONEST people there. They helped me find the perfect Kia for me. Best part the warranties and free oil changes for two years. Looks like we found our forever dealership. We will be back ! Special shout out to Josh Grover he was a salesman. Thank you all More

Brandon Simms was absolutely amazing! Exceptional customer service! He made sure all my needs where meet when purchasing my first brand new car! Buying my car did not have the pressure that can somet customer service! He made sure all my needs where meet when purchasing my first brand new car! Buying my car did not have the pressure that can sometimes come with car buying, & I thank him endlessly for just being him. He eased my nerves. I couldn't have been more thankful how easy going the process was & Brandon making sure I got a good trade in value on my car. If & when I decide I need another car I will be returning asking for him. He has gained a customer for life! 5 stars from me!! More