Coughlin Kia of Lancaster

The customer service is great from buying a car to the service department! I would definitely recommend! service department! I would definitely recommend! More

Hands down the easiest experience ever! We were happy with the process start to finish We were happy with the process start to finish More

Had exceptional service from Kia motors in Lancaster! They were ready for us at our scheduled time and the cost was slightly less than estimated. The service advisor, Mark Grubb, was very friendly as wel They were ready for us at our scheduled time and the cost was slightly less than estimated. The service advisor, Mark Grubb, was very friendly as well as everyone else we worked with. They also provided us with transportation to a local restaurant and called us when the car was complete and picked us up. Plus a free car wash and vacuum! Can’t get any better than that! And our Kia Sorrento is a great car! More

Service dept could not fix my mirror on brand new 2022 kia stinger! Brought it back to husband after putting new mirror on and still won’t work, says we don’t know what’s wrong with! Taking it someplace e kia stinger! Brought it back to husband after putting new mirror on and still won’t work, says we don’t know what’s wrong with! Taking it someplace else where mechicians know there job! Also sold me 2016 that tramission was going out and told me nothing wrong with it because no engine light coming on! Well taken someplace else and Kia put new tramission in it! Don’t waste your time on service Department it’s joke! More

Did an amazing job. Found the car with the features and color that we wanted. Found the car with the features and color that we wanted. More

No hassle, strives to make customer buying experience as enjoyable as possible. Entire process was fast, efficient and no pressure to accept add on n costs. enjoyable as possible. Entire process was fast, efficient and no pressure to accept add on n costs. More

Todd Fox was very helpful and polite. He went over everything with me that they checked and made sure to answer any questions I had. He went over everything with me that they checked and made sure to answer any questions I had. More

Went in for oil change very happy about friendliness and speed of service. Service advisor Jonathan Enmen helpful speed of service. Service advisor Jonathan Enmen helpful More

Tyler was awesome. Told him what I wanted and he delivered. Enjoying my new vehicle Told him what I wanted and he delivered. Enjoying my new vehicle More

People were very friendly and helpful exposing the issue with the car. Suggested what needed done and ordered the part needed to repair the car. with the car. Suggested what needed done and ordered the part needed to repair the car. More