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Coughlin Kia of Lancaster

Lancaster, OH

Overview
Reviews
Vehicles
4.4
229 Reviews
Call Dealership (740) 303-7839

2784 N Columbus St

Lancaster, OH

43130

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Showing 229 reviews

June 02, 2022

Went in for oil change very happy about friendliness and speed of service. Service advisor Jonathan Enmen helpful More

by tomochs123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Enmen
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Jun 02, 2022 -

Coughlin Kia of Lancaster responded

We are so happy that Jonathan and the team gave you a positive experience! Thank you for choosing Coughlin Kia of Lancaster for your service needs, we hope to have the opportunity to work with you again down the road.

May 28, 2022

Tyler was awesome. Told him what I wanted and he delivered. Enjoying my new vehicle More

by JenC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Johnson
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May 31, 2022 -

Coughlin Kia of Lancaster responded

Jen, thank you for the glowing feedback! we are thrilled to hear that you had a successful experience working with Tyler. Drive safely in your new vehicle, and we hope to see you back at Coughlin Kia of Lancaster!

May 27, 2022

People were very friendly and helpful exposing the issue with the car. Suggested what needed done and ordered the part needed to repair the car. More

by Migriggs45
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Fox first went in forgot name person helped me at end
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May 31, 2022 -

Coughlin Kia of Lancaster responded

Thank you for the review. We are glad that our team was friendly and nice to work with. See you again next time here at Coughlin Kia of Lancaster!

May 27, 2022

Very Friendly and Professional . Actual price was less then Quoted price, which is always nice. Work was done on time and we will return for future service. More

by spitter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Enimen
Report | Print
May 31, 2022 -

Coughlin Kia of Lancaster responded

Thanks for the review. We are glad that the team was professional and friendly. See you again next time here at Coughlin Kia of Lancaster!

May 19, 2022

They are very friendly,cordial and sympathetic to your needs.. Better than any others than I have dealt with.. More

by roberteblckbrn@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Man
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May 19, 2022 -

Coughlin Kia of Lancaster responded

Thank you, Robert, for leaving Coughlin Kia of Lancaster a positive review! We are glad that our team left a better impression than what you have previously experienced and was attentive to your concerns.

May 06, 2022

I’m always impressed with their ability to get me in quickly, to begin the work requested upon my arrival and to keep me informed if there is anything unforeseen. They are always pleasant, inviting and More

by john.dean6060
Recommend Dealer
Yes
Employees Worked With
Todd—service manager
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May 06, 2022 -

Coughlin Kia of Lancaster responded

We're happy to hear we could exceed your expectations and provide such a fantastic experience - this is what we strive for! Thank you from all of us at Coughlin Kia of Lancaster. Take care!

May 01, 2022

The staff are very nice and welcoming. The service was great and they are very considerate of your time. More

by Ahowdyshell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
May 02, 2022 -

Coughlin Kia of Lancaster responded

Thank you for the great review! We are so glad to hear that you are confident in the Coughlin Kia of Lancaster team to get the job done. Drive safely, and we hope to see you back again down the road!

April 29, 2022

I was greeted and treated very well at Kia! I was taken seriously and treated fairly with my trade in and purchase of my new vehicle! No complaints whatsoever and would recommend this dealers More

by Marcie_musen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone rates 5 stars!!
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Apr 29, 2022 -

Coughlin Kia of Lancaster responded

Marcie - We are so happy to hear that you're satisfied with your purchasing experience. Thank you for visiting us at Coughlin Kia of Lancaster and allowing us the chance to earn your business! We hope that you love your new vehicle.

April 26, 2022

Jennifer our sales person was great. We purchased a 2019 wrangler that we are happy with. The cleaning service for the vehicle though was poorly done to say the least. More

by Timthompson316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Isner
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Apr 26, 2022 -

Coughlin Kia of Lancaster responded

Tim - Thank you for trusting us with this purchase and taking the time to commend Jennifer. I want to apologize that your vehicle wasn't better prepared prior to pick-up. We expect the best for our customers so I will pass this feedback along to the right people. If there is anything that I can do to assist you, please give me a call. Phil Neel - General Sales Manager - 740-415-3133

April 25, 2022

Pedro was fantastic and very accommodating. He answered ALL my questions and explained all the “Bells and Whistles” I was most interested in. Thanks. More

by GPA CAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro and Jennifer.
Report | Print
Apr 25, 2022 -

Coughlin Kia of Lancaster responded

Pedro's expertise certainly is impressive, and we're so glad he took the time to guide you through your vehicle's features! Thank you for sharing how positive your experience with the Coughlin Kia of Lancaster team was, and we wish you many happy miles in your new ride!

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