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Coughlin Kia of Lancaster

Lancaster, OH

4.3
232 Reviews

2784 N Columbus St

Lancaster, OH

43130

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Showing 232 reviews

June 14, 2022

Did an amazing job. Found the car with the features and color that we wanted. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Jun 14, 2022 -

Coughlin Kia of Lancaster responded

Steve, thanks so much for this fantastic review! We're thrilled that you had an enjoyable visit with us here at Coughlin Kia of Lancaster. We hope you enjoy the new vehicle!

June 14, 2022

No hassle, strives to make customer buying experience as enjoyable as possible. Entire process was fast, efficient and no pressure to accept add on n costs. More

by Ravers8589
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Garcia
Jun 14, 2022 -

Coughlin Kia of Lancaster responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Coughlin Kia of Lancaster team. Drive safely, and we hope to see you back again down the road!

June 06, 2022

Todd Fox was very helpful and polite. He went over everything with me that they checked and made sure to answer any questions I had. More

by Lilybo_7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox
Jun 06, 2022 -

Coughlin Kia of Lancaster responded

Thank you for your review! We're glad Todd provided thorough assistance that shaped your positive experience at Coughlin Kia of Lancaster. We hope to see you again soon!

June 02, 2022

Went in for oil change very happy about friendliness and speed of service. Service advisor Jonathan Enmen helpful More

by tomochs123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Enmen
Jun 02, 2022 -

Coughlin Kia of Lancaster responded

We are so happy that Jonathan and the team gave you a positive experience! Thank you for choosing Coughlin Kia of Lancaster for your service needs, we hope to have the opportunity to work with you again down the road.

May 28, 2022

Tyler was awesome. Told him what I wanted and he delivered. Enjoying my new vehicle More

by JenC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Johnson
May 31, 2022 -

Coughlin Kia of Lancaster responded

Jen, thank you for the glowing feedback! we are thrilled to hear that you had a successful experience working with Tyler. Drive safely in your new vehicle, and we hope to see you back at Coughlin Kia of Lancaster!

May 27, 2022

People were very friendly and helpful exposing the issue with the car. Suggested what needed done and ordered the part needed to repair the car. More

by Migriggs45
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Fox first went in forgot name person helped me at end
May 31, 2022 -

Coughlin Kia of Lancaster responded

Thank you for the review. We are glad that our team was friendly and nice to work with. See you again next time here at Coughlin Kia of Lancaster!

May 27, 2022

Very Friendly and Professional . Actual price was less then Quoted price, which is always nice. Work was done on time and we will return for future service. More

by spitter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Enimen
May 31, 2022 -

Coughlin Kia of Lancaster responded

Thanks for the review. We are glad that the team was professional and friendly. See you again next time here at Coughlin Kia of Lancaster!

May 19, 2022

They are very friendly,cordial and sympathetic to your needs.. Better than any others than I have dealt with.. More

by roberteblckbrn@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Man
May 19, 2022 -

Coughlin Kia of Lancaster responded

Thank you, Robert, for leaving Coughlin Kia of Lancaster a positive review! We are glad that our team left a better impression than what you have previously experienced and was attentive to your concerns.

May 06, 2022

I’m always impressed with their ability to get me in quickly, to begin the work requested upon my arrival and to keep me informed if there is anything unforeseen. They are always pleasant, inviting and More

by john.dean6060
Recommend Dealer
Yes
Employees Worked With
Todd—service manager
May 06, 2022 -

Coughlin Kia of Lancaster responded

We're happy to hear we could exceed your expectations and provide such a fantastic experience - this is what we strive for! Thank you from all of us at Coughlin Kia of Lancaster. Take care!

May 01, 2022

The staff are very nice and welcoming. The service was great and they are very considerate of your time. More

by Ahowdyshell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
May 02, 2022 -

Coughlin Kia of Lancaster responded

Thank you for the great review! We are so glad to hear that you are confident in the Coughlin Kia of Lancaster team to get the job done. Drive safely, and we hope to see you back again down the road!

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