Corwin Toyota Boulder - Service Center

Overall I had a very good service experience at Corwin Toyota. The staff was friendly and met my expectations. However, I was asked multiple times for my name, phone # and email even having had service an Toyota. The staff was friendly and met my expectations. However, I was asked multiple times for my name, phone # and email even having had service and been contacted many times before. They could be more efficient with the customer intake. More

Prices seem to have really gone up after the opening of the new facility. I was offered more that $2500 worth of just service items for a car only at 28K miles. Many of the components were still at half li the new facility. I was offered more that $2500 worth of just service items for a car only at 28K miles. Many of the components were still at half life and the service department was really trying to push them on me without explanation. More

I went in for a tire rotation and it took over an hour. When I asked why it was taking so long, I was told they were short handed. Not a good reason when you had a set appointment time. When I asked why it was taking so long, I was told they were short handed. Not a good reason when you had a set appointment time. More

Prompt and clear communication from Jeff and the team! Appreciated that he remembered me and actually asked for feedback. Appreciated that he remembered me and actually asked for feedback. More

Jeff was the main person I worked with, and he was very professional, answered all my questions, considerate, and very personable. Thank you so much, and love the new building. professional, answered all my questions, considerate, and very personable. Thank you so much, and love the new building. More

service was satisfactory and they did what I asked. no issues 5 out of 5 no issues 5 out of 5 More

Tried telling me I needed parts. Then when I asked why they didn't notice these problems last month before they sold me car. And they said that the parts were fine and still are fine Then when I asked why they didn't notice these problems last month before they sold me car. And they said that the parts were fine and still are fine.and when I asked for some kind of compensation for having to pay 3000 in previous repairs they told me that it's just what happens with used cars More

Townson was very helpful and took the time to help me find the perfect vehicle for a great price. I felt respected and well taken care of. find the perfect vehicle for a great price. I felt respected and well taken care of. More

Blake was professional, responsive and helpful. Communication was good. He found solutions when parts weren’t available. The waiting facility was great. Nice to see the construction finished Communication was good. He found solutions when parts weren’t available. The waiting facility was great. Nice to see the construction finished More

I am generally satisfied with the service at Corwin Toyota. However, I do not understand why a 10:30 AM service appointment (which I met) did not begin processing for nearly 2 hours. It felt like inten Toyota. However, I do not understand why a 10:30 AM service appointment (which I met) did not begin processing for nearly 2 hours. It felt like intentional over-booking. The bright side of this experience is that my Toyota does not need frequent servicing. More