Corwin Toyota Boulder - Service Center

5.5 hours for an oil change and brakes that i scheduled over month ago. I dropped the vehicle off at 9:15, came back at 12:30 to discover they just pulled it in for the oil. I asked about the brakes…no rec over month ago. I dropped the vehicle off at 9:15, came back at 12:30 to discover they just pulled it in for the oil. I asked about the brakes…no recollection. Waited another 2 hrs. My service tech was extremely nice and was doing his best. But the new ownership is clearly over booking. This is the second time I had an oil change under the new Corwin management; the first one was just as bad as it was 2.5 hours. Larry Miller was always around an hour. I am done. Going to Stapp. More

Convenient, easy, and knowledgeable, but expensive. This time, they never called to say the vehicle was ready, I had to call and check before they closed. This time, they never called to say the vehicle was ready, I had to call and check before they closed. More

The dealer did not disclose that dealer add-ons would be on the vehicle. Specifically Data Dots and modified brake lights. I would not have wanted these items as they are expensive and not needed. The finan on the vehicle. Specifically Data Dots and modified brake lights. I would not have wanted these items as they are expensive and not needed. The finance person Jason did a fine job. There was a scratch on the center console that I noticed after getting the car home. The car was delivered on time which was nice. The sales person was friendly (Gailon). I love the car! Could do better without the sneaky sales tactics (dealer added extras). More

It took a little longer than I thought it would. Also wasn’t clear that it was just the rear brakes until I arrived. Also wasn’t clear that it was just the rear brakes until I arrived. More

I wish there was more continuity, and agents reviewed my file. I was told i needed new tires this visit, and asked the agent to look back 12 months and i had gotten new tires (with a 40,000 warrenty) from file. I was told i needed new tires this visit, and asked the agent to look back 12 months and i had gotten new tires (with a 40,000 warrenty) from Corwin 11 months and 11,000 miles ago, & had the tires checked and rotated 5 months ago. I feel the service would be better if when they told me i needed something, they would look back and tell me when and if i had that thing done. This is a 2015 Prius that has always been serviced at the Toyota dealership, but it seems hard to tap into the service history here at Corwin. More

Even with an appointment the wait time was very long. Very expensive to just have car diagnosed Very expensive to just have car diagnosed More