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Corwin Toyota Boulder - Service Center

Boulder, CO

4.1
977 Reviews

977 Reviews of Corwin Toyota Boulder - Service Center

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February 16, 2024

Was asked if I could afford a vehicle just so an associate didn’t have to go to another lot to pick it up to test. Was told I was unethical due to the industry I was in from the GM who was trying to More

by ERIC.MACVITTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John David Hebert
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Feb 16, 2024 -

Corwin Toyota Boulder responded

Eric, We are sorry to hear this. At no time do we ask if anyone can afford a vehicle. We may ask questions on what budget/payment you are looking for, but we never ask if you can afford it. We have copies of all products that were offer, with signatures on ones you accepted. Customer transactions are complete on a first come basis. We do apologies about you wait, however there were customers who had arrived prior to your agreement.

Feb 20, 2024 -

ERIC.MACVITTIE responded

The sales associate in fact did specifically ask “Before I go get this vehicle, are you sure you can afford it?” with my father sitting next to me. To this day my father asks me why I did not get up and walk out. And very importantly, I “scheduled” a time to come and look at that specific vehicle. I have the email verification of my scheduled time in my inbox. Yes, I signed documents that looked nothing like the iPad widget symbols for coverage options. I wrongfully assumed those options were pre-selected for me based on the conversation I had with the associate. After hours, I simply wanted to get out. It was my fault for not proofreading their work. This was a learned lesson that I will not soon forget. And while I’m willing to acknowledge my own shortcomings here, this dealership refuses to take an ounce of responsibility for treating their customers like numbers in the most unprofessional and unethical manner possible.

February 16, 2024

Car on empty should have been filled up otherwise it is great. Like it happy More

by N.R.WILSON
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Corwin Toyota Boulder responded

We are sorry about the gas! The day you purchased the Gas Station was down. Please stop in when you can, and we will be happy to fill the tank! Enjoy they vehicle!

February 15, 2024

Purchase of new car was very straight forward, easy process, no pressure to finance; sales person Kim was responsive and pleasant to work with More

by JJFIED
Recommend Dealer
Yes
Employees Worked With
Kimberly Wilharm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 15, 2024

Very friendly and helpful. Felt like a part of the family! Couldn’t have asked for a better experience! More

by RAELEE DEBROUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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February 11, 2024

I brought my car in for one problem, but others were identified as well, and that led me to get the additional work done. I appreciated that inspection, notice and subsequent and timely repair work More

by Kirkwood Cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 09, 2024

Slick new facility and professional service. Happy with Corwin in all aspects so far. Thanks More

by SELDEN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reeve King
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February 08, 2024

I got stranded, because the person who answered the phone assured me that the van could get me back to work quickly, but there was actually a huge delay. More

by BERKELTREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
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February 08, 2024

Jeff, my service contact did an outstanding job from the time I arrived to the time I left. More

by TILLEYROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Ellenberg
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February 08, 2024

Great service. Estimated 1-1.5 hours but it ended up taking 3 hours. Just wish I got a more realistic estimate. Great latte machine and tv/wait room. More

by LOVEJOYCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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February 07, 2024

I was very impressed was the whole process and the service that I received for my 4Runner. More

by JON72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth in Service
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