Corwin Toyota Boulder - Service Center
Boulder, CO
968 Reviews of Corwin Toyota Boulder - Service Center
Very unpleasant sales experience . Ordered and priced leather seats but not delivered . Salesman was untrustworthy and i will never buy another car from your dealership Ordered and priced leather seats but not delivered . Salesman was untrustworthy and i will never buy another car from your dealership More
The service was thorough and professionally done,A couple of issues came up and were taken care of. of issues came up and were taken care of. More
I did not receive any notice that service was due. Went in after 6 Mos. Just over 4,000 mi. They wanted to put in a new cabin filter, which was not necessary at 4,000 miles. On my old prius, they had Went in after 6 Mos. Just over 4,000 mi. They wanted to put in a new cabin filter, which was not necessary at 4,000 miles. On my old prius, they had to reset the maintenance time. I asked if they did that. They may have, but they also reset my seat far back, and reset my total average miles to 0. A wash is usually standard, but I had to ask to have that done. It took way longer than it should have, to have a simple service. When i went to get into my car, i had to take the plastic off the seat for them. I also have a 2nd key there, but I could not get an appt to have that done at the same time (even though I asked when I made this appt). The 2nd key should have been in months ago. When I called some time ago,to ask about it, they said it had been approved and did I want to order it. What? They were waiting for me to call in to tell them to order it? I never had such poor service at Stapp or Mountain States. Long story short, I won't be having my car serviced there again. More
Staff members behind desks when you first walk in are unwilling/uninterested in interacting with or helping customers. Did not diagnose or fix problem with brakes going out on steep mountain road. Had lo unwilling/uninterested in interacting with or helping customers. Did not diagnose or fix problem with brakes going out on steep mountain road. Had lost key FOB when I came to pick up the car; i waited for 2 hours while staff members searched for it and then ultimately made me a new one. More
Yair in the service department is always very helpful. The team at Corwin does an amazing job. Would recommend all family and friends to do their service here The team at Corwin does an amazing job. Would recommend all family and friends to do their service here More
Took a while to update me on my car repairs, but understand my person was out of town but would be nice if someone picked up for team when needed understand my person was out of town but would be nice if someone picked up for team when needed More
You tried to tell me I HAD to buy 2 new tires when the tires I had were less than a year old. Then you said ONE tire would be fine. Why not instead say “Hey you need ONE tire and these are probably still tires I had were less than a year old. Then you said ONE tire would be fine. Why not instead say “Hey you need ONE tire and these are probably still under warranty at Firestone.” It’s called honesty. I can get oil changes and tire rotations and maintenance else where for less. You won’t have my business again. More
We have brought our Toyotas to Corwin for many years and really enjoy the oil change package- it is reliable, affordable and relatively easy to schedule. I was a little surprised that during our last oil ch really enjoy the oil change package- it is reliable, affordable and relatively easy to schedule. I was a little surprised that during our last oil change the mechanics broke a part on our car and then requested we pay for it. We actually couldn’t complete the service until we did so felt backed against a wall. This was our first service on a Toyota we had just recently bought used and the advisor seemed to suggest that because the previous owners had put an after market part on the car, it was out fault the part broke. It was unexpected given our previous experiences with Corwin. More
As I’ve already said, I went to this dealer to get a tuneup on my car for 120,000 mile check up what is the line items was the spark plugs which were $463 to change out I bought the spark plugs for $25 tuneup on my car for 120,000 mile check up what is the line items was the spark plugs which were $463 to change out I bought the spark plugs for $25 and my son took a half an hour to put them in The next thing is the warranty on the battery that you sold me you charge me $50 on the warranty that I didn’t ask for for a 30 day warranty what kind of crooks do that anyway I want my $50 back. I called the dealership and I tried to talk to somebody both the service manager, and the general manager did not return my calls , I’m gonna be talking to nine news people. I also won’t be using it again. More