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Corwin Toyota Boulder - Service Center

Boulder, CO

4.1
986 Reviews

986 Reviews of Corwin Toyota Boulder - Service Center

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March 29, 2025

Scheduled for brakes. Service department spent first few hours looking for other issues. Diagnostics not possible. After 3+ hours they finally started working on the brake More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ
March 27, 2025

Some of the best customer service I’ve experienced at a dealership. This starts on the Sales Floor, Service Dept and Parts. I live in Aurora and I literally drive out of my way to come to this location. More

by mledet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaia Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Had to wait 2 1/2 hours for a scheduled oil change. This is unacceptable!!! I was not informed about the letter long wait until I arrived. More

by GARRISON6760
Recommend Dealer
No
Employees Worked With
Rork Marney
March 26, 2025

The Corwin Toyota service center is acceptable but not great. I regularly wait 10+ minutes in my car when pulling up, even with an appointment, just waiting for someone to acknowledge and check me in. The More

by Mr. G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
March 25, 2025

I always have a great experience! Omar and the rest of the service team are absolutely amazing! I wouldn’t take my trucks anywhere else! More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar and Sergio in the service department
March 25, 2025

Avoid at all costs. There are much better places to get your Toyota serviced. Heavy upselling of products and services. A simple oil change took over 2 1/2 hours, and More

by DANIEL@DLPAUL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Chambers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Hager
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Good service department who has taken care of my RAV4 from the day I bought it. I have no reason to complain about their care and attention. More

by ROSSJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza (Service Dept)
Mar 25, 2025 -

Corwin Toyota Boulder responded

Thank you, Ross, for your kind words! We're so glad to hear that our service department has consistently taken great care of your RAV4 since day one. Your trust and satisfaction mean a lot to us, and we’ll continue to provide the best care for your vehicle. If you ever need anything, don’t hesitate to reach out!

March 20, 2025

Eli is a “new guy” in your service dept. You scored a Home Run with him. Extremely courteous, ditto knowledgeable, ditto polite. Pat him on the back. I brought my Lexus in for service and More

by Rkithil872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Eli Eli in Service
Mar 25, 2025 -

Corwin Toyota Boulder responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Eli made such a great impression. We'll be sure to pass along your kind words and give him that well-deserved pat on the back. It's great to know he was able to provide excellent service and make a positive impact. We appreciate your support!

March 17, 2025

Staff was great. Scheduling was easy. I needed a charger for my phone, and one of the employees let me borrow his personal one. Service was done as expected. Free co More

by bbqracer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravi Rothenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Corwin Toyota Boulder responded

Thank you for sharing your feedback! We’re so glad to hear that the staff was great, scheduling was easy, and that you enjoyed the free coffee and helpful service during your visit. We also really appreciate you mentioning the kindness of one of our employees letting you borrow their personal phone charger! We do apologize for the areas that didn't meet your expectations. We understand how frustrating it can be to receive an unsolicited offer to buy your car, and we’ll work on ensuring those are handled more appropriately. Regarding the Wi-Fi, we’ll take note of the lack of information and work on making it clearer for future guests. As for the settings on your car, we completely understand how inconvenient it must have been to reset everything. We’ll make sure to review the process with our team so that your car’s settings are better preserved in the future. We truly value your feedback and hope to provide a smoother experience during your next visit. Thanks again for bringing these points to our attention!

March 15, 2025

The dealership was clean and the people were friendly and accommodating. The buying process took way too long and much of the negotiation process was unnecessary. More

by ALBANOHOMZ
Recommend Dealer
Yes
Employees Worked With
Craig Harlan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Corwin Toyota Boulder responded

Thank you for sharing your feedback! We’re glad to hear that you found our dealership clean and our staff friendly and accommodating. However, we apologize for the lengthy buying process. We always aim to make the purchasing experience as smooth and efficient as possible, and we’ll definitely take your feedback into consideration to improve in the future. We hope to have the opportunity to serve you again!

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