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294 Reviews of Corwin Honda - Service Center
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February 20, 2018
Again Ignored & Even Blocked by the GM- Curtis Hensley I purchased a 2013 GMC Acadia from Corwin's and shortly thereof I had an issue arise with what I discovered was a suspension issue as well as the A/C. I purchased a 2013 GMC Acadia from Corwin's and shortly thereof I had an issue arise with what I discovered was a suspension issue as well as the A/C. Upon notifying the dealership there was very little response. When I purchased the vehicle as my primary mode of transportation for my business vehicle I purchased their extended warranty and was told it covered anything that made the vehicle "go". I've always been scared of buying warranties because of all the horror stories however in this case as I discussed with the Finance Department a breakdown could be a major blow to me and my start-up company's success. Unfortunately, neither the suspension issue nor the A/C were covered so I was left to my own devices. Fast forward January 2018. Vehicle engine seized up. It was still under the manufacturer's warranty. Hallelujah right? Unfortunately, GMC inspected the vehicle and stated they would not cover the claim because of insufficient vehicle maintenance records during as well as prior to my ownership. Good thing I bought the extended warranty because this was a powertrain issue that would be part of things that make the vehicle "Go" right? Well yeah not so much. The company Fidelity Warranty Services inspected the vehicle and determined that they would NOT cover the claim as the vehicle was under manufacturer's warranty and so it is not their responsibility. I notified Mr. Curtis Hensley once again of the issue I was having and he reached out to me via social media. He told me he would assist with this. However, upon trying to update Mr. Hensley about the status I discover he blocked me. So essentially what happened was Corwin Honda sold me a 48,000 warranty on a vehicle that still had 37,000 miles on it. They knowingly sold this to me knowing I couldn't use it until after my warranty ran out. So essentially I paid for a 48,000-mile warranty that would only cover 11,000 miles. Truly disappointed in Corwin Honda and will be pursuing any remedy I can. I've been left out to dry 2x now. This is unacceptable and I do not understand this train of thought. UPDATE: After posting this review I received a call from Mr. Hensley. Mr. Hensley did say that he would assist in resolving the issue after I presented proof of oil changes. Mr. Hensley also spent a significant amount of time telling me how I was behaving poorly and needed to take responsibility for my actions. Mr. Henseley also asked me how I would feel if he started to leave negative reviews on my companies as I own a couple businesses in town. I can not post pictures here however one of my companies received a 1-star review by an individual by the fictitious name of Rhonaldo Andheersin. Upon looking at his Facebook profile I observed him sitting in his place of employment with a Corwin branded jacket showing that in fact, Corwin Honda had given out what I assume to be instructions to attack my company. This is further evidence of how Corwin Honda is treating me on this matter. More
by James VanRaden
October 09, 2017
Happy Very satisfied with service department. While waiting I ended up buying a new Ridgeline. Sales (Doug) were very helpful. Financing was smooth. My fift Very satisfied with service department. While waiting I ended up buying a new Ridgeline. Sales (Doug) were very helpful. Financing was smooth. My fifth Honda, hopefully there will be more. . More
by send
Employees Worked With
Jessie John, Doug Sherrodd, Brad Kruger
September 28, 2017
Quality Service Quality service from a very personable guy! He will find what you are looking for within your budget and work to get you what you want! Excellent over Quality service from a very personable guy! He will find what you are looking for within your budget and work to get you what you want! Excellent overall! More
by Chris Jordan
Employees Worked With
Robert Filip
October 23, 2016
New Lease They were very helpful and knowledgable. They made it easy to figure out finances and solve my car problem. They were also friendly and upbeat. They were very helpful and knowledgable. They made it easy to figure out finances and solve my car problem. They were also friendly and upbeat. More
by Steph123
Employees Worked With
Kevin and Adam
August 05, 2015
LOVE MY HONDA AND CORWIN DEALERSHIP I am 67 and my husband is 82. We have always driven a Honda. We moved to Fargo 4 years ago and started dealing with Corwin Honda then. We wouldn't I am 67 and my husband is 82. We have always driven a Honda. We moved to Fargo 4 years ago and started dealing with Corwin Honda then. We wouldn't even consider taking our Honda anywhere else. Last June we purchased a new CRV. George Shipley was our salesman and we were very impressed. He did not pressure us and was extremely professional. We took a month to make our decision to buy... talk about patience on his part!!! He made us feel like part of a family. We always have our car serviced there and our go to guy is Justin Chose. He is a straight shooter and has always treated us well and fairly. When I read these negative reviews I couldn't believe it. I suggest you think for yourself and don't trust negative judgement. It's way too easy to be negative. More
by Happy and Satisfied
Employees Worked With
Justin Chose and George Shipley
July 10, 2015
Service with little integrity After my second visit to Corwin Honda of Fargo, ND I could not recommend it to anyone. On both of my visits they have tried to bilk me out of money, d After my second visit to Corwin Honda of Fargo, ND I could not recommend it to anyone. On both of my visits they have tried to bilk me out of money, do a poor job and be as unreliable as a 1980's FIAT. More
by Honda8822
Employees Worked With
Keenan Nelson
June 05, 2015
Horrible This service center is dishonest and makes unneccessary repairs to your vehicle. They wanted to repair a leaky hose for $780. The next place I took i This service center is dishonest and makes unneccessary repairs to your vehicle. They wanted to repair a leaky hose for $780. The next place I took it to could not find a leak, even though I told them exactly which hose it was. I also had issue when I went in to buy a new vehicle. I ended up going to Grand Forks Honda. More
by LD
Employees Worked With
Justin
September 29, 2013
Wonderful customer service. I took my car in for just an oil change and I was helped by Brandon right when I drove in. Upon waiting for my car, Brandon even came out to let me know some other things needed/ oil change and I was helped by Brandon right when I drove in. Upon waiting for my car, Brandon even came out to let me know some other things needed/should be done, explained what they were, told me the price and asked if it was something I was interested in doing. Very knowledgable and helpful employee he is. I will definitely be coming back whenever I need any service done. Thank you! More
by Krysta
Employees Worked With
Brandon Hjermstad
September 27, 2013
I took my new honda civic in for a low tire light. They greeted me as soon as I drove in. The service gentlemen were great to deal with and respectful as well. Top quality personel and dealership. greeted me as soon as I drove in. The service gentlemen were great to deal with and respectful as well. Top quality personel and dealership. More
by trista_2007
Employees Worked With
Tyler Bjerk, Brandon Hjermstad
August 24, 2013
We took our Honda Pilot to Corwin Honda for a tire rotation. The tires were not rotated correctly (tires put in opposite placement of that requested). We had them change to what they should be. Tir rotation. The tires were not rotated correctly (tires put in opposite placement of that requested). We had them change to what they should be. Tires placed back into their original positions (wrong again). On the third attempt to rotate the tires, they were in the proper position. We left and headed down the interstate. The car began to shake and we found that the lug nuts had not been tightened. We had to leave our car overnight before they would fix it. After this horrific and unbelievable fiasco of incompetence, we've been having our vehicle serviced elsewhere, until today when a specific issue with the Honda lug nuts on the tire forced us back there. We informed the service mngr that we were in a hurry and simply needed the locking lug nuts removed (requires a key which we don't have since our last tire Replacement). Despite being very clear with him that we didn't want a review of what may need replacement, he persisted in this endeavor. After waiting about 30 minutes, he found us to tell us our battery was dead when he tried to start the car so we need a new battery. This timing was highly suspicious, and it's clear that either the battery never died (a lie) or they caused it to die messing with testing it. Regardless, I don't appreciate waiting over an hour for four lug nuts to be replaced for 30 bucks, and having the vehicle jump started (supposedly) when it wasnt needed. This is the worst service department I've ever encountered. If you're thinking about getting a Honda, look in Grand Forks or Minneapolis. More
by Lucybirddog
Employees Worked With
Service Dept
