Corwin Honda

My wife and I visited Corwin Honda and worked with Jeff Fallgatter. Jeff found out everything that we were looking for in a vehicle prior to making a recommendation. Jeff maintained contact with me via pho Fallgatter. Jeff found out everything that we were looking for in a vehicle prior to making a recommendation. Jeff maintained contact with me via phone, text, and email. He was not pushy. He acted like a true consultant. He found us a car that had the features we wanted, was within our budget, and got us the accessories we wanted! Jeff made our first car buying experience GREAT and we will be working with Corwin and Jeff on our next car purchase! Thank you for all you have done. Dana and Jessica Arne Fargo, ND More

I wanted to get my car ready for a long trip that I was going on this summer. Totally got ripped off and worst part is issues still exist and I paid $900 (Isn't that hilarious!). Salesman was very good at going on this summer. Totally got ripped off and worst part is issues still exist and I paid $900 (Isn't that hilarious!). Salesman was very good at selling me what he wanted and didn't care much about issues I had with my car. As a result he managed to made me pay twice as much as I budgeted for car service without fixing any of the stuff I wanted fixed. Here is the list of issues I was concerned about and need fixed since I didn't wanted to take my vehicle in this condition on a long road trip. -Horn doesn't work. -Keyless entry does not work. -Oil change -Gear getting stuck at Parking -Car start issue sometimes( had something to do with battery terminals not clean) -Wheel alignment Issue Here is what really got fixed and what additional things were sold to me. -Oil change -4 brand new tires (Talked me into it, it didn't seem like a critical thing to me.) -axle fixing (They insisted to get this fixed and due to budget issue I had to compromise on other stuff) After leaving vehicle with them for 2 days when I got my vehicle back it seemed to be working at first but then during my trip things they "fixed" starts to break down again. And on the top of all that CRUISE CONTROL DOES NOT WORK ANYMORE. In short, They are great salesmen they know how to sell things they want to sell and they seemed least concerned about customer's problems. (My friends warned me, I wish I had listened to them.) Big fan of Honda but totally unsatisfied with Corwin Honda Services. Will be buying a new Honda Accord soon but NOT from Corwin. More

My experience at Corwin Honda was very bad, but I must first-and-foremost clarify that it typically "takes one bad apple to spoil the batch", and I believe this was the case at Corwin Honda. The majority first-and-foremost clarify that it typically "takes one bad apple to spoil the batch", and I believe this was the case at Corwin Honda. The majority of the dealership were extremely friendly and courteous, the facility itself was exceptional. The finance guy was was very friendly, UNTIL I declined when he offered me an extended warranty and dent protection. From that point on, he was "Jeckyll-and-Hyde", and extremely unprofessional. He was very unhelpful, didn't return calls or emails. When I was able to track him down on his cell phone, he said things to me, and I quote: "You are creating alot of work for me for nothing", and "I'm really dissapointed in this deal". When I called to try and get my corrected vehicle purchase contract and loan amount to be financed, his reply was "I have no idea". I could write many more paragraphs on my bad experience, but I have already spent hours on the phone working w/ others at Corwin and the Bank to get everything staightend out and get my questions answered. It has been 32 days since I purchased my used vehicle from Corwin, and I still do not have all the corrected paper work and questions answered to my satisfaction. I am certainly getting close with the help of others at the dealership, but this experience was again, really bad. More

It all started off good like others have stated. We drove thru the lot and my son spotted a car he liked. A salesman came out and asked if he wanted to look at it and test drive it. They went on the test dri thru the lot and my son spotted a car he liked. A salesman came out and asked if he wanted to look at it and test drive it. They went on the test drive and came back. That is when the dealing began. They did the credit check and everything was all good. We went on and was purchasing the car when I told them I didn't have full coverage on any of my other vehicles I was told that I couldn't leave with the car till I added it to the policy. I ended up just paying cash since it was now after hours and we all just wanted to be done. I bought a 2003 pontiac sunfire with 57,500 miles on it. It is an early graduation present for my son I told him. Is there a lemon law I asked. He said no, but it is a good car and shouldn't have any problems. After having the car 2 weeks we noticed it was using oil. I call up the sales guy and tell him what is going on. He talks to the service dept and they say to bring it in and they will do what they can to help with the matter. I bring it in do the oil change and they do a 500 miles check. This is where we drive it for 500 miles and keep track of the amount of oil we put in it. I had to take a trip to Rapid City and decided to take the car. On my way back I stopped in Watertown, SD because the motor was sounding louder than normal. I drop it off at the chevy dealer to have them check it out. They call me on Monday morning to tell me that the timing chain and tensioners were bad. I call corwin and let them know what is going on. They check and tell me that I didn't buy the extended warrenty so there isn't anything they can do. I told them I didn't know it was offered but even so it has only been 3 weeks since I bought the car. Don't you have a 30 day warranty or anything? Nope we don't they say, but what we can do is pay 300 of the 900 bill. Since they could fix it for 600. I wasn't happy at all this was happening. The sales guy goes on and tells me how he bought a pickup and the alternator went out a bit after he bought it. This stuff happens he says and states that it was to bad I paid cash for the car. Really then you could do something? Needless to say this restarted the 500 miles. I track the oil for another 500 and call and talk to them. It is still using oil. They tell me to bring it up and they will check it out again. This time I get a lady. Mind you I live over an hour away. She tells me the oil level was fine and they couldn't see it leaking anywhere. I told her I put oil in it before I came up and it isn't leaking it, it is using it. She goes on to tell me it is common for older cars (2003?) to use more oil. I told her my other cars don't use this much and they are older.She then has me do the 500 miles again. I am getting upset this is basically the 3rd time I am asked to do this. After the 500 miles I call her and tell her how much oil it used. Once again she says this is common for older cars. I told her it isn't and that I am adding way more in this one than my older cars. She then tells me it is because it is a smaller motor and to continue to keep track of the oil usuage until it is time for the next oil change. A week later the piston or seal or whatever it was that was causing the oil usuage blew and blew the heads on the car. 4 months after I purchase this car my motor is gone. I call them up and they say there isn't anything they can do. That I should have purchased the warrenty. Really? This car had only 57,500 miles on it. Now my son's graduation present is just sitting in the driveway. I have checked around and almost every other place has a 30 day 3,000 mile warranty. I brought this car back after 2 weeks so it would have been covered under that with any other place so not only did I buy the car and 600 for timing chain,2 oil changes I am out almost 8,000 and there is nothing they can do. I will never buy another car from them and hope nobody else well either. If they would have looked into why the car was using the oil and instead of insisting it was common and found the problem it would have been a cheaper solution. By the way I talked to a couple of garages and they told me that she should have never told me to keep driving it with the amount of oil it was using. Since ND has no lemon law on used cars I don't think it would do me any good to go to court, but I am tempted. Very bad business practices here. More

JOEL WAS A VERY KNOWLEDGEABLE AND HONEST SALESMAN WHO HELPED MY FIND THE PERFECT CAR FOR ME AND MY BUDGET. I WILL DEFINITELY DO BUSINESS WITH THE CORWIN AUTOMOTIVE GROUP AGAIN AND WILL REQUEST JOEL TO BE HELPED MY FIND THE PERFECT CAR FOR ME AND MY BUDGET. I WILL DEFINITELY DO BUSINESS WITH THE CORWIN AUTOMOTIVE GROUP AGAIN AND WILL REQUEST JOEL TO BE MY SALESMAN! More

Everything was fine at first. Corwin was very accommodating to have us take the used van to our own mechanic for inspection and they were very forthcoming with the carfax and maintenance history. accommodating to have us take the used van to our own mechanic for inspection and they were very forthcoming with the carfax and maintenance history. Until we went in to retrieve the vehicle. We sat for a half and hour, AFTER being called to push our scheduled appointment back and hour. They told us the disc changer wasn't operating. They said it was an easy same day fix. We would simply drop the van off one morning, have a courtesy driver drop my husband off at work, then have the van ready to drive back home that same night. We live out of town, so it's easier for mileage to drive the one vehicle to Fargo. My husband brought the van in to Corwin that Friday morning. They took out the entire stereo system and told him they wouldn't get to it that day, but bring it back on Monday. Thus begins our weekend of errands with 5 children in the back and nothing but the sound of their own voices to entertain them. If Corwin knew they wouldn't be able to work on it that day, we should have been told this before they took the entire system out and instead, brought the van in on Monday for our same day repair. Monday rolls around and my husband drives the van into work again in anticipation for our same day repair to be done and installed. It's now 2pm and no word from Corwin. I called the service center and all they told me is the repair woman called for information this morning, but they don't have it back yet, sorry. I told the service man at Corwin to call the stereo repair woman and ask for more information on whether it would be done tonight, because I didn't want to be without a van for a third day while my husband drives it to work *hoping* Corwin finally gets this issue resolved. On top of wasting gas driving the van instead of my husbands regular work vehicle, they didn't wash the vehicle, didn't top off the tank as they said they would and their customer communication skills are severely lacking. I would not buy from this retailer again and definitely not suggesting anyone else buy a used vehicle from them either. More

My husband Gary and I are from Minot, ND. We had been shopping for a new 2012 Honda Accord in Minot, Bismarck, Grand Forks and Fargo. Of all the dealerships Corwin was the most willing to get us the veh shopping for a new 2012 Honda Accord in Minot, Bismarck, Grand Forks and Fargo. Of all the dealerships Corwin was the most willing to get us the vehicle we wanted at an absolutely fantastic price that the other dealerships weren't willing to match. We have bought many vehicles in the past 30 years and we have never had a salesman who was so good to work with and so honest. Don met us in Bismarck so we did not have to drive all the way to Fargo to get the vehicle. In addition, Greg, who works in the Finace department kept in touch with us by phone to get all the necessary paperwork done in advance so all we had to do was sign in a few places when we met Don in Bismarck and we were on our way in less than an hour with our new car. The employees at Corwin are by far the overall best people we have ever dealt with in purchasing a new vehicle!!! More

Joel is a friendly knowledgable salesman who helped us find a used CRV that fit our needs and budget. He sold us what we were looking for, he was very efficient and didn't waste our time showing us vehic find a used CRV that fit our needs and budget. He sold us what we were looking for, he was very efficient and didn't waste our time showing us vehicles that weren't in our budget. I would definitly buy another vehicle from Joel. More

We worked out a great deal so I could lock in a Honda Civic at a great price and I am saving big time at the pump! Joel and the Team @ Corwin were great to work with and we will be back! Civic at a great price and I am saving big time at the pump! Joel and the Team @ Corwin were great to work with and we will be back! More

Great experience everytime I go into Corwin Honda. I purchased a 2011 Accord and couldn't be happier! Can't wait until my lease is up to get into another one, and I won't be going anywhere but Corwin H purchased a 2011 Accord and couldn't be happier! Can't wait until my lease is up to get into another one, and I won't be going anywhere but Corwin Honda. More