Corwin Honda

Salesman are great, finance department not so much In June 2018 I purchased a brand new 2018 Honda CR-V. I worked with Mitch and Tony in sales, and they were easy to deal with, friendly, fun, and all a In June 2018 I purchased a brand new 2018 Honda CR-V. I worked with Mitch and Tony in sales, and they were easy to deal with, friendly, fun, and all around great guys! I would highly recommend doing work with them!! Sammy Navarthne informed me what my interest rate was going to be, and what my monthly payment was going to be. Very nice guy!! Unfortunately, I can not say the same about the others. I then went into the office with Kevin O'Keefe, and another Kevin (a trainer). We went thought all the warranty and protection plans and I declined. We moved forward. Then they came back to the protection plan and asked again, I declined. We moved forward. Again, they went back to the protection plan, and I declined. I then got asked, " what would you be willing to pay?" I thought about it and said "an additional $15 per month" Both Kevin's looked at eachother and said "if you leave a good review, we will." We agreed. I then put my trust in the finance department to do the paperwork correctly. Once home I read my paperwork they didn't charge me an additional $15 a month, they did an additional $55 a month!! Wait, what??! We had an agreement, and I put my trust in them. What a mistake! I contacted Kevin and he told me "I didn’t even think to check it given how late it was which was my fault." Well we made an agreement, they asked me over 3 times about the protection plan, and we had an agreement!!! He told also told me, " I just can't do it" Then why did you agree to it??? Kevin told me he talked to his supervisor, and he told him to send me the final paperwork of what I signed. I don't appreciate being lied to! I hope nobody else has to go through this hassle either. I then tried to solve the issue, and I said fine, just let me pay for the protection right now so it doesn't affect my monthly payment, and interest. Again, I got told,"no, we can't do that!" This is not good business practice. Just be honest up front. If you couldn't do the protection plan for what we discussed, tell me!! Don't just agree to it, and then try and be sneaky and do the paperwork another way. That is wrong!! Make sure you cross your t's and dot your i's very closing when dealing with paperwork and finance!! Don't let what happened to me happen to you!!! More

Stellar service Jeremiah G. and Eric T. were so patient, kind and understanding and went above and beyond to get me into a great vehicle for me and my boys. I so appr Jeremiah G. and Eric T. were so patient, kind and understanding and went above and beyond to get me into a great vehicle for me and my boys. I so appreciate their help and will definitely return and recommend them to family and friends. More

Wouldn’t go anywhere else! Best experience I’ve ever had getting a vehicle. They truly care about their customers and go above and beyond! Jason and Eric absolutely went above a Best experience I’ve ever had getting a vehicle. They truly care about their customers and go above and beyond! Jason and Eric absolutely went above and beyond to make sure I was getting exactly what I wanted and needed. After my experience I will not go anywhere else. The process was pleasant and I always felt as if they had my best interests. I recommend these guys 100 percent! More

2014 Chevy Silverado LTZ purchase I bought a 2014 Chevy Silverado LTZ from a well qualified and excellent salesman named Jeremiah Graves. He was very considerate, knowledgeable and hel I bought a 2014 Chevy Silverado LTZ from a well qualified and excellent salesman named Jeremiah Graves. He was very considerate, knowledgeable and helpful in all aspects of selling me this beautiful truck. I would highly recommend anyone who is looking for a new or used vehicle, to ask for Jeremiah at Honda in Fargo. More

Missed opportunity, questionable service department We bought a blue 2010 Dodge Caravan recently. After reviewing the CarFax report, it appeared that a number of things were serviced on the vehicle. A We bought a blue 2010 Dodge Caravan recently. After reviewing the CarFax report, it appeared that a number of things were serviced on the vehicle. Among them were the front wheel bearings; rear brakes, calipers and rotors; and the intake manifold gaskets. We declined the couple hundred dollar 90 day service contract, thinking all was taken care of and there would be no further issues. No sooner than we got it back home, the left rear wheel bearing started making noise, evident that the left rear wheel bearing was going out. If the fronts were bad, and you had everything apart in the rear, why wouldn't you take a few minutes more to replace it? Certainly it would have made noise or been loose when they were changing the brake components. We had asked our salesman about why the parts had been replaced. He couldn't tell us much more that than those things tend to go out. They knew we were coming in as we had scheduled an appointment a few days in advance. Why sales wouldn't have talked with the service shop to find out why these things needed replacement is beyond me. Our salesman was nice, professional, and easy to deal with. However, I seriously question the service department on how they could miss something like wheel bearing, especially when they had pulled apart as far as they did. Either not very experienced, or they are just trying to run the cars through without really fixing what could be wrong. More

Fast, easy and reliable service always at Corwin Honda! I gave Corwin Honda a 5 star rate because they’ve always been great to deal with especially when it comes to buying a new car! My fiancé has been deal I gave Corwin Honda a 5 star rate because they’ve always been great to deal with especially when it comes to buying a new car! My fiancé has been dealing with jason olson for over 5 years and we wouldn’t go to anyone else! More

Great experience Jeremiah was very knowledgeable of the vehicles I was interested and great to work with. Sales staff was not pushy at all which was refreshing. Jeremiah was very knowledgeable of the vehicles I was interested and great to work with. Sales staff was not pushy at all which was refreshing. More

Great sales staff & service advisor Colton Bonfy was great to work with. He was patient, attentive, thoughtful and extremely entertaining. It was such a fun experience. Thank you Colton! Colton Bonfy was great to work with. He was patient, attentive, thoughtful and extremely entertaining. It was such a fun experience. Thank you Colton!!!! His sales manager also rocked it out for us. Additionally, we would be remiss if we omitted the awesome service and attention from service advisor, Keenan Nelson. All around, a great group of people. More