Corwin Honda Colorado Springs - Service Center

The service reps are very helpful in understanding my auto issues and explaining my options for most urgent work without pressing for every possible item identified. auto issues and explaining my options for most urgent work without pressing for every possible item identified. More

We had no issues bringing our honda in tor the service we needed. They were courteous and prompt needed. They were courteous and prompt More

I brought the car that my son in law purchased in to see if the AutoNation extended warranty would cover some problems with the car. I was told there was a $180 diagnostic fee that would be applied to any if the AutoNation extended warranty would cover some problems with the car. I was told there was a $180 diagnostic fee that would be applied to any repairs needed. They informed me that the car repairs wouldn't be covered (they quoted me over $10,000 for the repairs). I couldn't afford the all of the repairs so I selected about $200 in repairs so that the diagnostic fee wouldn't go to waste. They then informed me that the repairs that I selected didn't qualify for the diagnostic fee application after they finished the repairs and I would be charged for the diagnostic fee AND the repairs. They are crooks. More

Mr Warran is nothing short of phenomenal. He seems to be such a genuine person. He seems to be such a genuine person. More

I can always count on Derek to find a date for me to bring my car in. He keeps me posted on the work being done. I have found his advice to be helpful and "spot on". Best of all, I can understand his bring my car in. He keeps me posted on the work being done. I have found his advice to be helpful and "spot on". Best of all, I can understand his answers to my questions. This is why I keep using Groove to service my car. A+ More

Dylan was honest and forthcoming in helping us start a recall process. Look forward to seeing this through as we are waiting for Honda fuel injectors to arrive. Thank you Dylan. recall process. Look forward to seeing this through as we are waiting for Honda fuel injectors to arrive. Thank you Dylan. More

Service department needs customer service improvement. I brought my car in that was having issues which was related to a Honda Tech Service Bulletin. I was really hopeful because I only had about 100 mile I brought my car in that was having issues which was related to a Honda Tech Service Bulletin. I was really hopeful because I only had about 100 miles left to the warranty but didn’t know that this was an issue since 2018. I went in and talked to a service advisor who pawned me off to a scheduler. I explained the situation, gave my vin upon request, and was told there’s nothing they could do because my vin is not specified under the bulletin. The bulletin specifies “ALL RANGES” in my year make model engine type. When asked how to resolve this, she mentioned having to speak with Honda of America. When asked for the contact info, she just sighed and said she’d have to Google it. Really?! I then demanded to speak to an advisor. The advisor I spoke to (3rd person now) just questioned my lack of getting service (which I do), what he tells his customers (which I’m not), and that the worst case is that I pay for service which he then said “it won’t break the bank.” I didn’t realize that he was a not only a Honda service advisor, but also a financial advisor. It’s not their place to comment or judge customers financial abilities. I’m a long time Honda customer, but it won’t be to this location. I’m glad their was another one in town who took care of me after leaving here and Honda footed the bill under warranty. SAVE YOURSELF THE TROUBLE AND TIME GO TO ANOTHER HONDA SHOP! More

Nice people to work with! Staff is helpful and friendly! Work was done promptly and accurately! Great Dealership!! Thanks!! I will come back when it is time to buy a new Staff is helpful and friendly! Work was done promptly and accurately! Great Dealership!! Thanks!! I will come back when it is time to buy a new car!! More

After the air conditioner malfunctioned due to a manufactures mistake, I went to Groove Honda and Danny (service tech) took great care of my vehicle as he always does. Danny is very professional a manufactures mistake, I went to Groove Honda and Danny (service tech) took great care of my vehicle as he always does. Danny is very professional and takes excellent care of his customers and expedites their repair needs. This is the "go to guy" when you have a problem. Thanks Danny for your help. More

We've had our car serviced by this dealership for over 8 years. It was previously Freedom Honda. Since ownership changed, we've been disappointed with the service. The workers are nice, however, the cost years. It was previously Freedom Honda. Since ownership changed, we've been disappointed with the service. The workers are nice, however, the costs have gone up tremendously and the service has decreased. It's now around $75 to have the oil changed with an additional $20 in service and fees!!! Also, we used to receive a car wash but they have done away with that service...even though they charge a lot more!! From now on we'll take our Honda elsewhere. Just not worth the price. More