Corwin Ford Spokane - Service Center

Quick and good customer service. Offers rides to and home and vehicle pickups for appointments. Thank you again. Offers rides to and home and vehicle pickups for appointments. Thank you again. More

I will keep coming back because a great truck needs great care and I’m a ford die hard . My dad had nothin but ford care and I’m a ford die hard . My dad had nothin but ford More

I brought my car in for a transmission replacement. I can tell they didn’t replace it and just fixed it. They said stuff was in order for the new transmission and clutch. Waited 3 weeks to get my car b I can tell they didn’t replace it and just fixed it. They said stuff was in order for the new transmission and clutch. Waited 3 weeks to get my car back. Which I had also scheduled for maintenance while it was there. Madeline had told me they would change the oil and fluids while it was in before I got it back. Well I got it back they didn’t do an oil change, they didn’t give me a new clutch or maybe transmission. I can’t exactly tell which one isn’t new, but I know for a fact one of them isn’t new. My 4th gear feels like there’s a huge piece of hand fabricated metal, which is blocking me out of gear. They also deactivated my red track key, as well as messed with my ecu and messed up my middle console display to not show me my horsepower etc. I would love to have them re do it immediately. With my next month car note paid for as I waited a full 3-4 weeks to finally get my car back. Which they didn’t even do everything I had asked, and paid for. The total they charged me was $12,000, $2000 out of pocket, because the warranties covered 10,000. They said everything would be brand new driveline related, which I can tell it’s not and has just been re-fabricated. I would either like a full refund of the money I spent, or Corwin Ford to do what they said they were doing. Which they said whole new driveline, brand new clutch as well and brand new transmission as well as an oil change and fluids check. Which they did none of that. Except maybe the clutch. Alls I know is when a customer asks for something as simple as an oil change, while it was at the shop you would think they’d do it since they already have the car correct? Wrong. I can’t necessarily blame Madeline, but I sure can blame the whole dealership. Madeline should have made sure everything was done though, as she was the adviser. There should be some kind of full inspection done after the job was completed. Which I know wasn’t done. Thanks for taking the time to read this, and I hope you guys can make the dealership accountable for their actions. I sure will! Don’t know if this requires a lawsuit or what, because they said I was paying for all new parts. Which I didn’t receive. More

I'm not a fan of computer communication but you made it less frustrating than I would have been expecting, excellent service and great people, thanks much! less frustrating than I would have been expecting, excellent service and great people, thanks much! More

I am very impressed that even though our "old faithful" service techs are gone, the new ones seem to have a grasp of customer care and what works as far as customer service and communication. Overall I am service techs are gone, the new ones seem to have a grasp of customer care and what works as far as customer service and communication. Overall I am very satisfied. They kind of make sure I am! More

Xander was incredible, very good customer support and made me comfortable putting my truck in capable hands. made me comfortable putting my truck in capable hands. More

So far has been prompt service. I did have concerns about the transmission/ drive train before last oil change. Transmission on this model shifts iradeicatly seems to be normal I did have concerns about the transmission/ drive train before last oil change. Transmission on this model shifts iradeicatly seems to be normal and a code/ fault had not yet happened until after last service. More

Always in great moods. Very willing to help. Quick, honesty, and fair. Highly recommend them. Very willing to help. Quick, honesty, and fair. Highly recommend them. More

Everything was good except for the car pickup as they never showed up. They need to improve their comminication never showed up. They need to improve their comminication More

Great service great people and I love my truck ty I don’t deal with no one but ford my dad was a ford man also so it’s in our blood deal with no one but ford my dad was a ford man also so it’s in our blood More