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Jeff Kiehn

Overview Reviews (163) Inventory (441)

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Jeff Kiehn

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.7

163 Reviews

Overview Reviews (163) Inventory (441)

4.7

163 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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163 Reviews of Jeff Kiehn

March 25, 2026

Dealership Rating

Employee Rating

Jeff Kiehn was great to work with! He dealt with my service plan company and kept me posted every step of the way, very professional, knowledgeable, and friendly. He dealt with my service plan company and kept me posted every step of the way, very professional, knowledgeable, and friendly. More

by JJDUPUIS7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeff Kiehn

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Mar 26, 2026 -

Corwin Ford Spokane responded

Thanks for highlighting Jeff’s professionalism and clear communication as he coordinated with your service plan provider and worked on your Ford F-150. We’re glad his friendly, knowledgeable approach met your expectations. Please reach out if you need anything else down the road. Freddy Rodriguez, Service Manager

March 24, 2026

Dealership Rating

Employee Rating

Always treat me like I matter, courtesy always, fast and reliable service Smiles and very knowledgeable reliable service Smiles and very knowledgeable More

by KITTYREDD

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeff Kiehn

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Mar 24, 2026 -

Corwin Ford Spokane responded

Thanks for the five-star review. Jeff and our service team appreciate hearing you felt valued and experienced friendly, fast, and knowledgeable service for your Ford Bronco Sport. Freddy Rodriguez, Service Manager

March 17, 2026

Dealership Rating

Employee Rating

Fixed my truck right away. Everyone was very professional. Will bring my truck back for service. Everyone was very professional. Will bring my truck back for service. More

by FLYING_LOW_2000

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeff Kiehn

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Mar 17, 2026 -

Corwin Ford Spokane responded

It’s wonderful that your Ford was repaired right away and that our team provided professional service. We look forward to servicing your truck again whenever you need us. Freddy Rodriguez, Service Manager

March 16, 2026

Dealership Rating

Employee Rating

Jeff was very knowledgeable and communicated well. He explained everything to me in detail. My truck is running smoothly. He explained everything to me in detail. My truck is running smoothly. More

by Vpman66

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeff Kiehn

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Mar 16, 2026 -

Corwin Ford Spokane responded

We appreciate you taking the time to share your experience with Jeff. We’re glad he provided clear explanations and that your Ford F-150 is running smoothly after service. Please let us know if you need anything else down the road. Freddy Rodriguez, Service Manager

February 21, 2026

Dealership Rating

Employee Rating

Great service at your facility, always helpful and always ontime. Thanks for your help ! Keep it up ontime. Thanks for your help ! Keep it up More

by VICKOK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck, Francisco Jimenez

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Feb 21, 2026 -

Corwin Ford Spokane responded

Thank you for recognizing our prompt, helpful service during your Ford Explorer visit. Thanks for the encouragement and we look forward to helping you again. Freddy Rodriguez, Service Manager

February 10, 2026

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Employee Rating

Jeff was extremely professional and accommodating. Great customer service! There was great communication during the entire service process. Great customer service! There was great communication during the entire service process. More

by Todd892

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeff Kiehn

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Feb 11, 2026 -

Corwin Ford Spokane responded

It’s wonderful to hear that Jeff provided professional and accommodating service on your Ford Explorer. We’re pleased that communication was clear throughout the process. Thank you for the 5-star review!

February 03, 2026

Dealership Rating

Employee Rating

Always friendly and professional. Explains everything, and answers all questions without treating me like I know nothing Explains everything, and answers all questions without treating me like I know nothing More

by DUCHESS2610

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeff Kiehn

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Feb 03, 2026 -

Corwin Ford Spokane responded

We appreciate your 5-star rating for your Ford Explorer service. Jeff is glad you felt respected and had all your questions clearly answered. We look forward to helping you again.

January 06, 2026

Dealership Rating

Employee Rating

Ignition failed with multiple error codes - listened to my experience then explained possibilities - used my explanation to aid diagnosis - saved time & $ - fixed & inspected - gave additional recommendati my experience then explained possibilities - used my explanation to aid diagnosis - saved time & $ - fixed & inspected - gave additional recommendations & let me decide More

by 7sos

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeff Kiehn

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Jan 07, 2026 -

Corwin Ford Spokane responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford Spokane. Freddy Rodriguez, Service Manager

December 05, 2025

Dealership Rating

Employee Rating

I'd say good. Though pricy but fair. Jeff has been pretty stellar to deal with, only a minor complaint but he gets 5 stars in my book thus far. Keep him lol. Though pricy but fair. Jeff has been pretty stellar to deal with, only a minor complaint but he gets 5 stars in my book thus far. Keep him lol. More

by pete2is

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 05, 2025 -

Corwin Ford Spokane responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Corwin Ford Spokane, we look forward to having you as a valued customer for many years to come! Freddy Rodriguez, Service Manager

December 02, 2025

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Employee Rating

Repair was done quickly and my concern was repaired very happy very good service thanks happy very good service thanks More

by DARRYLSLA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Goutermout, Darren Gardner, Freddy Rodriguez, Keith Trowbridge, Kayla Lambert, Kolten Heck, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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Dec 02, 2025 -

Corwin Ford Spokane responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford Spokane! Freddy Rodriguez, Service Manager

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