Corwin Ford Spokane - Service Center

Johnny Espana did an excellent job guiding me through my recent transmission repair. He arranged for a rental car for me through my warranty plan and had a driver deliver me to Thrifty to pick it up. I rea recent transmission repair. He arranged for a rental car for me through my warranty plan and had a driver deliver me to Thrifty to pick it up. I really appreciate his smoothing the way for me in that regard. He kept in touch and let me know the status of my car repair. I didn't know that the warranty covering the repair work would also provide a rental had he not told me. The repair was done in a timely manner. I appreciate the courtesy service of driving me home and of picking me up at home and taking me to the rental place. You might want to work on the "pick your car up at your home" service as I was told that would happen twice and each time it didn't. The first time Maddy said the shop would pick it up and resulted in my missing an appointment with you because I was waiting for the car to be picked up. And the second time I was told this by Susie and as the appointment time neared and the car hadn't been picked up I brought it in myself. Other than that, I have always had excellent service from this department and all of the folks are super friendly and helpful. More

I have always had a wonderful experience with the service department at this dealership. They always do their best to go above and beyond for me. I will only bring my car here to get serviced. department at this dealership. They always do their best to go above and beyond for me. I will only bring my car here to get serviced. More

Madeline was extremely helpful during my servicing, and went above & beyond to find a solution for my problem. went above & beyond to find a solution for my problem. More

The mobile unit added a convenience factor that had never been in service before. Thanks for making it easy for busy families to get the service they need! been in service before. Thanks for making it easy for busy families to get the service they need! More

Poor service, service advisers never answer the phone. Don't reply to voice messages and emails. Last transmission recall performed was returned to us with completely loose bellhousing bolts and residual Don't reply to voice messages and emails. Last transmission recall performed was returned to us with completely loose bellhousing bolts and residual oil all over the transmission. sloppy and rushed workmanship. It is nothing compared to how it was with Gus before Corwin took over. Very disappointed. More

Jeff was very attentive and helpful through the process with both vehicles! Made it easy, and got both of my vehicles back within 2 days! with both vehicles! Made it easy, and got both of my vehicles back within 2 days! More

Your service advisor, Jeff Kiehn was excellent to deal with. Jeff knew my Escape was important to me and when he couldn't get ahold of me he had needed service done and I very much appreciate that. My 2 with. Jeff knew my Escape was important to me and when he couldn't get ahold of me he had needed service done and I very much appreciate that. My 2011 Escape is running Great and I'm pleased with the work and the Good People at Corwin Ford. Thank you all and the Courtesy Drivers too. Good Job All. More

They did a quality job on my service, and the checkout was quick and easy. was quick and easy. More

Kolten Heck is a fantastic representative of the company. He is professional and easy to talk to. The crew is amazing - my planned repairs/maintenance were estimated to take longer than they actually did twi He is professional and easy to talk to. The crew is amazing - my planned repairs/maintenance were estimated to take longer than they actually did twice in the last month. This facility is always packed but I have had nothing but great experiences here and plan to continue bringing my vehicle to them into the future. More

Great,the pick up and delivery was great. Couldn't believe it was free. Thanks Couldn't believe it was free. Thanks More