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Corwin Ford Reno
Reno, NV
485 Reviews
Corwin Auto has always and will always be a customer satisfaction-driven company. With over 100 years under our belt, we know what it means to give great satisfaction, service, and deals to our customers.
Our well-educated and experienced sales, service, and management teams have been in the business for a while and are here to help. At Corwin Ford Reno, you will find a unique experience that is geared towards you, our customers, that will have you driving away knowing you went to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 485 reviews
June 14, 2023
The worst service department I have ever experienced. They outright lied to me about scheduling. They had me bring my vehicle in there and told me it would be ready the same day. It wasn’t until I had be They outright lied to me about scheduling. They had me bring my vehicle in there and told me it would be ready the same day. It wasn’t until I had been waiting around for approximately five hours that they told me they needed to keep it overnight. They don’t answer their phones when you try to call them in fact, when you do call their service operator, you get hung up on without anyone taking the call. Every service advisor is impossible to access by telephone. Absolutely poor service. Don’t take your vehicle there. Probably not a good idea to purchase your vehicle there if you’re planning on getting it serviced there. More
by powderesq
Employees Worked With
June 08, 2023
If I could give them a zero, I would. Last July, went in to look at a 2016 Mustang, I made the mistake of buying the car prior to it going through inspection. That being said, I had not Last July, went in to look at a 2016 Mustang, I made the mistake of buying the car prior to it going through inspection. That being said, I had nothing but problems with the finance team (screwed up the deal with GNCU, printed the temporary plate too early giving me mere days to register the car), then after it was through inspection the car had major shimmy issues. They lied to me about the why, made up some BS story about someone else driving the car and hitting a pothole. Finally, I get the service manager to agree and he "force balanced" the car to make it right. 78k miles when I bought it, 83K right now... Still having shimmy issues and resigned myself to the factory issues that Ford claims they had with some of the cars coming off the line. It's a used car... Today, took it to Big O to get a oil change and tire rotation. They refused to do the rotation and balance due to the tread on the tires and the suspension of the car. Are you kidding me? The tires are worn from the outside in to the secondary rubber! There is NO WAY with 5K miles that these tires were OK and then wore down like this. How in good faith could they even send me out on the roads with the tires like that? Never, ever buy a used vehicle from these guys! I'd never buy a new car from them at this point either. I also had to ask them for the drive train report and they falsified that document as well. "We don't do them upfront." On and on and on... just stay away. They are worse than Jones West and those guys had a drug ring happening right under their noses! More
by lblvslef
Employees Worked With
June 06, 2023
Jeremy in internet sales was amazing to work with--no games, knowledgable and quick response time. I was working with two different dealerships trying to get the right deal, one of which was only a 150 games, knowledgable and quick response time. I was working with two different dealerships trying to get the right deal, one of which was only a 150 miles from my home. Jeremy's sincere and honest (no games) approach, coupled with a great deal, convinced me to travel nearly 600 miles to Corwin in Reno, Nevada. My experience at Corwin, and with Jeremy in particular, was fantastic! More
by Dave
Employees Worked With
May 31, 2023
Chris Winberg sold me my dream car. He was incredibly helpful with all my questions and continues to support me in learning the new technology. He has a great enthusiasm and energy. A f He was incredibly helpful with all my questions and continues to support me in learning the new technology. He has a great enthusiasm and energy. A five star experience. Thank you Chris! More
by Tyehunter818
Employees Worked With
May 28, 2023
I used to buy cars from here a long time ago but I stopped with the change of ownership. Big mistake! I came back today to the best staff and people I have ever dealt with when buying a car. Four hour stopped with the change of ownership. Big mistake! I came back today to the best staff and people I have ever dealt with when buying a car. Four hours later and I’m so happy I stopped by. If you want great service with no B.S I would buy your next car at Ford in Reno! Special thanks to Christopher Winberg. Brandon and Ivan were also really helpful. Thanks again! More
by Lakeshore
May 21, 2023
We had a five star experience with Chris at Corwin. Everything was straightforward. Our time felt valued. Once we agreed on a deal I was impressed with how quickly they were able to get us through all Everything was straightforward. Our time felt valued. Once we agreed on a deal I was impressed with how quickly they were able to get us through all the paperwork and into the new truck. He also took the time to explain all the features inside the cab, set up my Ford app, and reset the code on the door. These things went above and beyond my expectations. Thanks for helping us get into an awesome truck Chris! More
by award007
Employees Worked With
May 19, 2023
Chirs was extremely knowledgeable and patient while I found the perfect truck. Awesome experience from start to finish. found the perfect truck. Awesome experience from start to finish. More
by lhuff1
Employees Worked With
May 17, 2023
I thought it was super cool to find the exact kind of Grand Cherokee Jeep I had been searching for about a year, here at this dealership. I had searched in many other dealerships, even out of the state. Grand Cherokee Jeep I had been searching for about a year, here at this dealership. I had searched in many other dealerships, even out of the state. More
by Gloria Cuevas
May 16, 2023
Chrstopher Winber is a great guy. He walked my wife and I through the whole process of buying our new F250. Chris is a very knowledgeable person when it comes buying a new vehicle. Wh He walked my wife and I through the whole process of buying our new F250. Chris is a very knowledgeable person when it comes buying a new vehicle. When you are looking to buy a new car look him up at Corwin Ford. More
by wekline
Employees Worked With
May 13, 2023
Chris was great to work with! He helped me pick out the right car for me, and I am so happy! He was very easy to work with and made me feel comfortable, I will definitely recommen He helped me pick out the right car for me, and I am so happy! He was very easy to work with and made me feel comfortable, I will definitely recommend him and Corwin Ford to friends! And I feel like it will be easy working with them to maintain it as well. Thank you! More
by heather
